Calle Tomás Heredia 13, Malaga Centro, 29001 Málaga, Spain
#12 of 126 hotels in Málaga
Guests' ChoiceBased on 1823 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.5
Facilities
9.1
Staff
9.5
Value for money
8.6
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 April 2024
Richard
United StatesLocation is in Pedestrian zone and difficult to reach/drop off luggage by auto.
Beautiful, well maintained facility in great location, with excellent staff.
Stayed in April 2024
Reviewed: 25 April 2024
Clea
SwitzerlandThe restaurant needs a “look”, an atmosphere. It looks like a cafeteria now.
Great location, clean, quiet and very comfortable rooms.
Stayed in April 2024
Reviewed: 23 April 2024
Andrea
SwitzerlandRooms were a tiny bit dark, as the windows go out to a interior courtyard
It is very quiet. Location is great. Walking distance to everything
Stayed in April 2024
Reviewed: 22 April 2024
Jana
SlovakiaThe hotel is very well located, modern and cozy furnished. The room had a very comfortable and large bed, overall the equipment and the visual corresponded to the pictures -;)
Stayed in April 2024
Reviewed: 21 April 2024
Sheila
United KingdomWe don’t like using coffee machines. Coffee brought to the table would be much nicer, especially in a lovely hotel such as yours.
Breakfast almost perfect with good selection. Room furniture delightful! We found all the staff friendly and helpful, especially the young ones.
Stayed in April 2024
Reviewed: 20 April 2024
Igor
FinlandOn busy louder but walking street
Well refurbished, bright,clean
Stayed in April 2024
Reviewed: 20 April 2024
_m_
Netherlandslittle german senders on TV
very central location and still quiet, hotel staff very friendly and helpful
Stayed in April 2024
Reviewed: 20 April 2024
Neil
United KingdomA very comfortable hotel with excellent friendly helpful staff , close to the old town shops and restaurants, but also the port area; but in a quiet street. Five minute walk to station for airport train . Good breakfast . Good shower in the bathroom and a very comfortable bed
Stayed in April 2024
Reviewed: 18 April 2024
Richard
United KingdomCould have done with a few more hangers!
Excellent. I struggle to sleep in hotels and this was a pleasure. Super comfortable beds and pillows and given its proximity to the centre, it was extremely quiet!
Stayed in April 2024
Reviewed: 18 April 2024
Philip
United Kingdomupgrade quality of toilet rolls
Great location, good breakfast, nice facilities
Stayed in April 2024
Reviewed: 17 April 2024
Toni
CroatiaBreakfast has room to improve, room size
Great staff, superb location, great hotel design
Stayed in April 2024
Reviewed: 16 April 2024
Elizabeth
United KingdomVery convenient location. Perfect for exploring Malaga. Only 5 mins walk from the train station.
Stayed in April 2024
Reviewed: 16 April 2024
Abdulmohsen
Saudi ArabiaNone
The location of the property is in proximity to everything you need without even a bus trip Just walk to enjoy The cleanness and quality quiet time inside out was amazing, with a bunch of good cafes and jelato stores around. It's definitely a good stay in Malaga
Stayed in April 2024
Reviewed: 10 April 2024
Koen
NetherlandsPerfect location, friendly staff. Nice clean room and comfortable bed
Stayed in April 2024
Reviewed: 9 April 2024
Ellana
United StatesThe sink was clogged.
Perfect location, adorable decor , clean , fresh look, friendly staff , comfortable accommodations, nice breakfast !
Stayed in April 2024
Reviewed: 9 April 2024
Bruce
CanadaGreat location, staff was very friendly and helpful. There was some street noise but as a lifelong insomniac I was able to sleep just fine. Nightlife in Spain seems to go to midnight 7 days a week so just part of the local vibe.
Stayed in April 2024
Reviewed: 9 April 2024
Douglas
United KingdomIt was all good
Friendly welcome…good location…good room
Stayed in March 2024
Reviewed: 9 April 2024
Gordon
AustraliaIt was noisy at night with a restaurant opposite the hotel open to very late 1.00am. However, the windows were double glazed, which all but eliminated the noise.
The location was in the centre of the city within walking distance of restaurants, shops and sights of interest. The hotel was modern, attentative staff, clean with the room serviced daily.
Stayed in April 2024
Reviewed: 6 April 2024
Edwyn
United KingdomIt was way too expensive for what they offered, they even charged me for the water in the room.
Clean
Stayed in April 2024
Reviewed: 4 April 2024
Peter
United KingdomComfortable bed and roomy shower.
Stayed in April 2024
Reviewed: 3 April 2024
Edvinas
LithuaniaGreat location, clean hotel
Stayed in April 2024
Reviewed: 2 April 2024
Allen
United KingdomGreat location, especially if you are arriving by train from Malaga airport. Rooms are very comfy and well kitted out. Breakfast was good. The only thing to consider, is, when you book a room with a balcony, be aware that it is just a Juliet balcony and not somewhere you can sit.
Stayed in March 2024
Reviewed: 1 April 2024
Steven
United StatesVery helpful staff. I was worried about Holy Week traffic and the staff was great in helping us out with parking.
Stayed in March 2024
Reviewed: 1 April 2024
Nicole
SpainStaff aren’t very friendly.
Very well located, very clean.
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content