Paseo Colón, 265, 07470 Port de Pollensa, Spain
#11 of 225 hotels in Port de Pollensa
Guests' ChoiceBased on 654 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.7
Facilities
9.2
Staff
9.3
Value for money
8.5
Free WiFi
8.5
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End of dialog contentReviewed: 13 August 2023
Iain
United KingdomUsual chaos trying to get a sun lounger on the sea front terrace.
Great location. Staff all lovely and very helpful.
Stayed in August 2023
Reviewed: 11 August 2023
Vincent
ItalyUpon arrival it was impossible to get a table for dinner in the restaurant for the next 3 days. We had to negotiate a table which was only possible at 22h.
Great location with direct access to the sea. The best restaurant in Pollenca. Easy access to many interesting places by bike, walking or car.
Stayed in August 2023
Reviewed: 8 August 2023
Anthony_hkg
Hong KongFood was really disapointing, and service at the restaurant and bar was chaotic - almost daily. While the waiting staff was always extremely kind, they clearly suffered from lack of training, management and were simply not able to deal with the what should be predictable summer high occupancy.
Best location in Pollenca, gorgeous hotel, facilities and water views. Genuinely charming atmosphere and the history of the place is immediately visible.
Stayed in August 2023
Reviewed: 8 August 2023
Cecilia
United KingdomBest breakfast ever: incredible selection of fruit, cold cuts, cereals, breads and personalised omelettes. All really fresh and beautifully presented.
Stayed in August 2023
Reviewed: 6 August 2023
Jane
United KingdomStayed in apartments - would have preferred to have had 2 bedroom, Rather than sofa bed in sitting area.
Fantastic location and super helpful staff. Breakfast spread was amazing.
Stayed in August 2023
Reviewed: 6 August 2023
Jocelyn
United KingdomThe bar and restaurant service is very slow to the point of being hopeless !!!
Stayed in July 2023
Reviewed: 4 August 2023
Daniel
United StatesGreat hotel with spacious Rooms and great location.
Stayed in August 2023
Reviewed: 2 August 2023
Andrew
United KingdomVar suits at 11pm which is a bit early
Perfect
Stayed in July 2023
Reviewed: 31 July 2023
Lisa
United KingdomIt was a little noisy this time as they had a wedding. Sometimes service is very slow. However we knew this from our first visit. You are best to find a staff member and order rather than wait.
Everything we came back as we liked it so much.
Stayed in July 2023
Reviewed: 28 July 2023
Ian
United KingdomAmazing location Sun loungers and private bay area are amazing Fantastic breakfast Sunset with drinks on the terrace very special
Stayed in July 2023
Reviewed: 26 July 2023
Lisa
United KingdomNothing
Great location, friendly team, spotlessly clean.
Stayed in July 2023
Reviewed: 24 July 2023
Linda
United KingdomNo complimentary water in the room!
The location of this hotel is fabulous ...we loved Illa d'Or and look forward to out next stay! We had a side sea / pool view room which was very nice. Breakfast choices were great!
Stayed in June 2023
Reviewed: 24 July 2023
John
United KingdomWater in the room would be nice.
Staff were excellent, food was beautiful room was comfortable
Stayed in July 2023
Reviewed: 24 July 2023
Julia
United KingdomNothing I disliked
Spacious, clean with everything you needed
Stayed in July 2023
Reviewed: 22 July 2023
Stephen
United KingdomLocation and beach
Amazing location. Not enough sun beds so at8.45 AM you run to put your towel down. Dreadful.
Stayed in July 2023
Reviewed: 21 July 2023
Morag
United KingdomNothing
Utterly stunning location, beautiful hotel
Stayed in July 2023
Reviewed: 18 July 2023
Johan
SwedenAmazing location in the quiet part of Port de Pollenca.
Stayed in July 2023
Reviewed: 15 July 2023
Jenny
United KingdomThe apartments are definitely the sad step-child of the Illa d'or hotel itself, which we have also stayed at. Very no frills and walls are thin - bring earplugs because you will definitely be woken up by kids screaming at 7-8am
Stayed in July 2023
Reviewed: 12 July 2023
Naomi
IrelandService a little slow at bar terrace area
Location Food Bike rental facility Beautiful elegant hotel and ambience
Stayed in July 2023
Reviewed: 9 July 2023
David
United KingdomThe taxi transfer from the hotel to the airport was poor. My family travelled with two children in an old bus with no air conditioning and windows that would not open. Mid-day, middle of summer, not good. The transfer fee is expensive and I would expect much better service when paying this amount for the transfer. Illa d'Or - you need to do better....
Location s fabulous, adjacent to the sea and on Pine Walk
Stayed in July 2023
Reviewed: 7 July 2023
Philippa
United KingdomThe sauna wasn’t on when we went down to the indoor pool area
We love the location of this hotel and the views from the terrace. Breakfast is our favourite meal, taken outside.
Stayed in July 2023
Reviewed: 6 July 2023
Corinne
United Kingdom.The impossibility of getting a sunbed on any days
/the staff were always helpful an cheerful. The meals were first class
Stayed in July 2023
Reviewed: 5 July 2023
Philip
United KingdomSmall room but very comfortable. Didn’t like the 9am scramble for sunbeds. Think hotel were struggling with staff who were very pleasant but a few seemed perhaps a little inexperienced.
Great location and beautiful hotel.
Stayed in July 2023
Reviewed: 29 June 2023
Jude
United KingdomBreakfast excellent. Hotel beautiful and beautiful location.
Stayed in June 2023
Reviewed: 27 June 2023
Karen
United KingdomRelatively small bedroom Long waits to get served on the terrace bar for drinks
Beautiful location
Stayed in June 2023
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