Amazing personel, extemely helpful and kind. Overall hospitality is at the highest level. Great and diverse food, both breakfast and dinner. Highly recommend !

Stayed in May 2024

Difficulty to drink water without having to pay each time! Apart from the 1 complimentary bottle when you check in you have to always pay for this, and it's recommended that you don't drink the tap water, which made the bottled water issue much more annoying. You could set up a filtered water station in the restaurant area easily, just felt like an easy way to make money from guests to not do this. Additionally when we tried to get clean pool towels we were told at the spa that there's only 2 days a week you can change towels (?) that was confusing, as a luxury hotel those kinds of measures just take away from the experience.

Beautiful resort, we visited at the start of the season so it was super quiet but also a little too cold to enjoy the pool faciltiies.Would highly recommend based on the location and proximity to the beach. The beach club is a huge win and I can imagine in the summer months what a big bonus the pool facilties and chairs are. In case it's not clear, the beach is across the road from the hotel. We also had spa treatments that were amazing.

Stayed in March 2024

Beautifully presented, clean and tasteful. Perfect food, great selection each day, excellent service, thank you.

Stayed in April 2024

Very poor hot vegetarian options at dinner time. Also the air con in the room wasn’t effective especially at nighttime.

Beautiful sea views, different pool options and a great breakfast selection.

Stayed in April 2024

Excellent hotel, extremely clean, friendly staff. Amazing spa to relax in after the day. Breakfast was included and was exceptional so much to choose from.

Stayed in April 2024

For us it was lacking in atmosphere. Very quiet, no entertainment and a bit serious!

Staff were very attentive and polite. Facilities very good and everything was spotless

Stayed in April 2024

The 1st night was lovely with some live music in the bar, but that was the only entertainment for our 4 night stay. The location and hotel didnt offer much to do in the evenings or when the weather was bad so we felt a little lost unless we left the complex to find things to do.

The hotel and staff were 5 star. Lovely welcome and friendly throughout. The spa was a lovely place to escape and relax. The pool areas were also very relaxing with plenty of options to sit in the sun and shade. The perfect place to recharge your batteries.

Stayed in April 2024

lighting in room,heating in room did not work properly, no instruction for heating or safe in room

breakfast and dinner wide variety of food, well prepared and tasted great Room kept clean good view from balcony, shower was excellent

Stayed in April 2024

The staff was nice yet lacked knowledge about town, excursions or helping make reservations or recommendations off property. The music in the bar and pools was strange and odd.

Beautiful pools and location. Lovely spa and the treatments were amazing.

Stayed in April 2024

The music in the bar and throughout the property was odd. Strange remixes and kind of melancholy. Kind of sleepy. Didn’t meet the vibe of the island and wasn’t upbeat. Didn’t make me want to hang out. I understand not wanting to be like a club, but it wasn’t enjoyable or fun. Also it would have been great to have a more heated pool or hot tub outside. While the staff was friendly, it would have been nice to have a concierge or people who were more knowledgeable to help make restaurant recommendations and reservations. When we asked people at the desk they said they were not from there an didn’t know where we could eat. Same when we asked about a winery, and potential boat/paddle boat rental. They couldn’t direct us to options so we just googled it. Not a huge complaint just an observation. It was overcast two days and not warm enough to stay at the hotel, so it would have been great to get more information from the staff for potential activities for those days beyond what we could google.

Great views. Lovely pools. Nice location. The spa was amazing. Marta was wonderful. Also enjoyed the indoor pool, sauna and steam room. Very revitalized from the stay. Jorge from the bar and restaurant was amazing and so was the staff at the bar near to ocean/pool. I also enjoyed sunrise yoga.

Stayed in April 2024

You do need to pay for all other drinks outside of those offered at breakfast but everything else was great - wish we stayed longer

Even better than it looked on the pictures. Great service from the staff and just a great location. Breakfast was lovely with lots of options and cava. The spa facilities were lovely and clean. The fact that there is a Cala (beach Cove) right next to the hotel is a big bonus - you really don’t need to leave the hotel

Stayed in April 2024

Weird towel change rules

Great staff, very friendly. Wide variety of food. Pro Bike Room.

Stayed in April 2024

Hotel was more than amazing, place to be! Minor things that the hotel could improve: - Spa could be a little bigger especially more spaces to lay down. And Hammam could be better/renovated and more design. - Hotel bar is a little too modern which makes it a little cold'ish to my taste. - The drying rack on the terrace could be better and bigger. - Pillows could be a little more comfy especially for during pregnancy.

All was great, honestly it felt like a hotel that definitely deserve a fifth star! For the ones that know how 5 star resorts used to feel like 15 years ago, that feeling of calmness, easiness, and customer service everywhere you go, this is the place to be. Did not know we still had hotels that actually know what they are doing. Staff is extremely friendly and know about customer service, even the cleaning staff in the morning will all greet you very nicely when passing by going to breakfast. Rooms are creative, quiet, nice, clean, and spacious enough. Sea view is great. Spa is warm, welcoming, nice in colder times of the year but a little small. Parking available. It's super clean, imagine the staff was cleaning the top of the umbrellas at 7 in the morning. Then there is yoga at the beach in the morning, it's all so peaceful and calm. Hairdryers are great, minibar actually contains fresh drinks. Beach is small thou and can become crowded very quickly but beach bar with swimming pool is really nicely located and spacious same for the main pool on hotel premises. Keep in mind it will be mostly couples that you will meet here.

Stayed in April 2024

Facilities were very nice and team was very helpful. Spa area also very welcoming but relatevely small for the hotel capacity on cold times. Breakfast was tastful.

Stayed in April 2024

That I didn't explore the area more thoroughly.

Lovely location, being next to the beach.

Stayed in October 2023

Nothing

The staff are brilliant, food is delicious, love the fact there are 3 outdoor pools and an indoor spa if the weather is not so good.

Stayed in October 2023

The indoor spa pool w/ sauna was amazing but wish it stayed open later. Meal options were very good most days.

Stayed in October 2023

The food wasn't up to the standard we've had in a 4 star hotel before There was little choice of starters or vegetables at dinner and the grilled food was cooked in advance then left for you to serve yourself which meant it wasn't very hot, breakfast was great though

lovely room with excellent views, super friendly and helpful staff, perfect location

Stayed in October 2023

Super surrounding and location

Stayed in October 2023

Nothing bad to say

This was the nicest resort I have ever stayed at. Everything about it is beautiful. They have the best food and drinks, staff, and location

Stayed in October 2023

The beach was great, I never used the pool. The staff was very friendly

Stayed in October 2023

We went at the end of the season, so the grocery stores were little empty, but that's understandable. Also it was amazing that there was no children.

The hotel was great, the pol by the sea was wonderful, and the food was good.

Stayed in October 2023

A little out of Cala d'or.

Friendly staff. Great breakfast. Lovely rooms

Stayed in October 2023

Our smoking neighbours on both sides. We could not sit on the balcony at all.

Very nice clean room, breakfast and dinner-buffet very good. Nice SPA. Staff very helpful.

Stayed in October 2023