Calle Cala Esmeralda 8, 07660 Cala d´Or, Spain
#3 of 25 hotels in Cala d´Or
Guests' ChoiceBased on 641 hotel reviews
9.0Cleanliness
9.4
Comfort
9.5
Location
9.4
Facilities
9.2
Staff
9.4
Value for money
8.7
Free WiFi
8.9
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End of dialog contentReviewed: 22 August 2023
Adrian
AustraliaExcellent, relaxing resort which you won't need to leave to enjoy your holiday. Food was great, staff were great, spa treatments were amazing and the location was perfect.
Stayed in August 2023
Reviewed: 20 August 2023
Andrey
AustriaBeds were not most comfortable for me, but it's only me.
My wife and I had an awesome time staying at the hotel. Staff was great, helpful, friendly and simply amazing. The food was great for a buffet, far better than I had expected (both breakfast and dinner). Facilities at the hotel were great, SPA, swimming pools, and access to the beach. Really liked that the hotel took care to counter those that tend to 'reserve' sunbeds by leaving their towels and buggering off until lunch time, kudos for that, it helps everyone get some quality sun bathing time. Overall, enjoyed my stay very, very much.
Stayed in August 2023
Reviewed: 19 August 2023
Daniel
United KingdomI can't think of a single thing...
The breakfast and dinner buffets were the best I've had in my life. Dinner changed daily but kept staples so always something for everyone. Breakfast was every choice imaginable and perfect. We never had to eat except breakfast and dinner.
Stayed in August 2023
Reviewed: 11 August 2023
Howard
GermanyIt would be nice to have a foot bath when leaving the beach and returning to the hotel.
This just has to be the best place to take a break on Mallorca, everything was perfect, the staff are amazing, friendly and welcoming, thoughtful and truly made our stay awesome. The perfect location for a break without children, calm and quiet, relaxing was easy. The food was excellent, best breakfast ever, evening buffet is outstanding. I have no complaints whatsoever, instead I only have complements. Worth every penny.
Stayed in August 2023
Reviewed: 11 August 2023
Susan
United KingdomThe hotel location is excellent and room was fantastic. The service could not faulted. The staff were all friendly and helpful. Breakfast and dinner was excellent and the quality of the food excellent.
Stayed in August 2023
Reviewed: 10 August 2023
Ian
United StatesHonestly nothing. I can't even think of one negative
Everything. Beautiful facilities, amazing room with private pool. Super clean and updated. Staff was incredibly friendly and made for one of the best hotel/experiences we have ever had. Gym was great and the food was amazing. Huge selection and very tasty. We will definitely be back and would recommend it 100% to anyone!!
Stayed in August 2023
Reviewed: 10 August 2023
Madeline
AustraliaEverything! The included breakfast and dinner was amazing. The staff were friendly and helpful. It is right on the beach which is stunning!
Stayed in August 2023
Reviewed: 7 August 2023
Emily
United KingdomNothing!
Our stay at Cala Esmeralda was absolutely perfect, we couldn't have wished for better. From the moment we arrived, the staff were absolutely great and couldn't do enough for you. The hotel is pristine, the rooms are so comfy and the pools are really special. You made our 5 nights truly amazing and we are already planning a return! Thank you
Stayed in August 2023
Reviewed: 6 August 2023
Danielle
IrelandBreakfast can get a bit mundane and wouldn't choose the all inclusive option
Amazing facilities. Never had to wait for a sun lounger. It is complete rest and relaxation vibes. In a very good location. Close to all the hustle and bustle but quiet at night time!
Stayed in August 2023
Reviewed: 3 August 2023
Diana
NetherlandsIt was difficult to get sun beds by the beach pool on most days, even though we tried going there at opening time. In general, I think the pool areas would need more sun loungers given the capacity of the hotel.
The hotel, pools and the spa area were nice and clean. The staff we interacted with were friendly, attentive, helpful. We enjoyed the breakfast and dinner service, there were enough options to choose from.
Stayed in June 2023
Reviewed: 3 August 2023
Joakim
SwedenWe did not appreciate the 100% vegetarian supper, which was a themed evening. There should always be some other options!
Very nice establishment with stylish interior and pleasant service-minded staff. Good food. Adults only provided a peaceful stay
Stayed in July 2023
Reviewed: 3 August 2023
Lisa
United KingdomHard to get sunbeds. Hotel did put a note through everyone’s doors asking everyone to not put towels on beds if not using one.
Friendly staff, clean, nice beach bar
Stayed in August 2023
Reviewed: 2 August 2023
Deborah
United KingdomMore evening entertainment and daytime entertainment.
We had a swim up room. It is a little pricey but it was incredible.
Stayed in July 2023
Reviewed: 1 August 2023
Natalie
AustraliaWe felt it lacked a bit of atmosphere. The music around the pool only sometimes played, and when it did it was pretty quiet and the songs were just covers, not originals. We got one of the select rooms which were nice enough, but for $500 + AUD per night we expected a little more. We’ve stayed in much nicer hotels / rooms throughout our trip for much cheaper. As others have said, it’s near impossible to get a sun bed by any of the pools unless you broke the rules and went early in the morning to save your spot by laying a towel down. The hotel does have a rule against this but it didn’t seem to be followed at all, we got to the pools at 9am (an hour before the pool actually opened) and there were no free sun beds.
The property itself is lovely and modern, the pool areas were nice also. The breakfast and dinner service were pretty good and the staff working throughout the services were nice and friendly. The gym and spa area was lovely too!
Stayed in July 2023
Reviewed: 1 August 2023
Aydıncan
TurkeyFoods and atmospher
Stayed in July 2023
Reviewed: 1 August 2023
L
South Koreawater pressure and the temperature was BAD. the water temperature changes by itself as you shower... so be very careful.
overall, the location was good (beach access!) and the outdoor pool is very nice. nice breakfast.
Stayed in July 2023
Reviewed: 30 July 2023
Neil
United KingdomThe race for sun loungers
The beach bar and spa
Stayed in July 2023
Reviewed: 28 July 2023
Radovan
CanadaWe liked everything
Clean, good food, good location, nice stuff
Stayed in July 2023
Reviewed: 27 July 2023
Tiffany
Australiaamazing location opposite stunning beach, the 3 pools, the great breakfast selection
Stayed in July 2023
Reviewed: 24 July 2023
Stacey
United KingdomLocation was absolutely stunning. The beach bar and pool are perched on a little cliff right above the most incredible cliff - so beautiful that we didn’t even bother looking at the other pools.
Stayed in July 2023
Reviewed: 23 July 2023
Arturas
LithuaniaBathroom without the door - the smell from the shower and sink goes into the room. Too little sunbeds around the pools. The towels should be renewed - they are outdated.
The staff was very attentive. Breakfast and dinner - good selection.
Stayed in July 2023
Reviewed: 22 July 2023
Hannah
United KingdomClean, easy access, cool rooms, staff
Stayed in July 2023
Reviewed: 19 July 2023
Emily
United StatesImpossible to get a chair by the beach pool unless you are up and out early.
The staff was so nice & helpful. The property and rooms are extremely clean. The breakfast is amazing along with the pools and spa. Also all of the restaurants and bars are great. Excellent location.
Stayed in July 2023
Reviewed: 17 July 2023
Alfia
United StatesBreakfast and dinner were amazing. Room was nice. Pools were great. Nice to have options of pools or beach.
Stayed in June 2023
Reviewed: 17 July 2023
George
RomaniaNothing to complain
Super friendly staff. Food was just great with a lot of diversity. The fitness gym on point with multiple types of equipment. We will definitely come back in the next years.
Stayed in July 2023
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