Everything was just great

Everything was above our expectations..The location was ideally,the hotel had excellent views and an amazing atmosphere.The stuff was incredibly nice and very professional always very friendly and helpful.Breakfast and dinner were an experience by far and really you didn’t need to go out for food.The buffet had a big collection of everything and sooo tasty and everyday they had something new in the menu!Not to mention about the spa facilities also that it was an excellent addition to what this hotel is offering !!!!!I would definitely reccomend it to anyone.Ideally place to relax ..it includes everything that you can dream of and the most beautiful beach just next to you!

Stayed in May 2024

Can’t really fault anything.

Very clean hotel and rooms. Lots of different options to use, pool, beach & spa. Breakfast was very good and also nice that it varied each day. Dinner was also very good too and good value with half board. Staff were also very friendly and helpful. Also liked the outdoor gym area too.

Stayed in May 2024

For those not consuming pork, i recommend to ask chef for any doubt.

Actually everything was excellent, i could complain only about meteorology or timing of our visit :) Value for money was way higher compared to hotel prices in other cities of Spain. Our booking was half board included while whatever food we tried was delicious.

Stayed in May 2024

The view of Cala from the window was beautiful. The food is very tasty, although there wasn't much choice. Very cool and friendly staff. Great service

Stayed in May 2024

The room was a bit stuffy and warm so needed to keep our balcony door open. My husband also found a piece of glass in his yoghurt bowl for breakfast one day. When we showed the piece to the waiter, they took the glass piece and the yoghurt bowl away. They did not come back, nor did they apologize or was my husband asked if he was okay. Nothing was communicated back to us if something was done about the glass (e.g. removing the whole yoghurt bowl from the buffet) and no new bowl was provided. We would have expected a little more care/service in this situation.

Had a great stay at this beautiful hotel! Diverse and delicious buffet, very kind staff, great service, luxury sauna & super location! We would definitely re-book if we visited again.

Stayed in April 2024

The evening buffet was not to our liking unfortunately our meal was cold as they left pre served food in a line for people to take instead of dishing fresh from hot containers. We have stayed a lot with hotels inclusive of buffet but this one does not get it right unfortunately, we ended up just having breakfast and eating out in the evening instead. The bar had little atmosphere and felt very corporate but the staff serving were attentive and friendly.

Clean and tidy Location to the beach and sea Swimming pools Spa

Stayed in May 2024

Buffet breakfast and dinner had very wide range of food and tremendous variety.One little downside was the hot cooked food tended to be lukewarm rather than hot.

Facilities were superb and very comfortable

Stayed in May 2024

Amazing personel, extemely helpful and kind. Overall hospitality is at the highest level. Great and diverse food, both breakfast and dinner. Highly recommend !

Stayed in May 2024

Difficulty to drink water without having to pay each time! Apart from the 1 complimentary bottle when you check in you have to always pay for this, and it's recommended that you don't drink the tap water, which made the bottled water issue much more annoying. You could set up a filtered water station in the restaurant area easily, just felt like an easy way to make money from guests to not do this. Additionally when we tried to get clean pool towels we were told at the spa that there's only 2 days a week you can change towels (?) that was confusing, as a luxury hotel those kinds of measures just take away from the experience.

Beautiful resort, we visited at the start of the season so it was super quiet but also a little too cold to enjoy the pool faciltiies.Would highly recommend based on the location and proximity to the beach. The beach club is a huge win and I can imagine in the summer months what a big bonus the pool facilties and chairs are. In case it's not clear, the beach is across the road from the hotel. We also had spa treatments that were amazing.

Stayed in March 2024

Beautifully presented, clean and tasteful. Perfect food, great selection each day, excellent service, thank you.

Stayed in April 2024

Very poor hot vegetarian options at dinner time. Also the air con in the room wasn’t effective especially at nighttime.

Beautiful sea views, different pool options and a great breakfast selection.

Stayed in April 2024

Excellent hotel, extremely clean, friendly staff. Amazing spa to relax in after the day. Breakfast was included and was exceptional so much to choose from.

Stayed in April 2024

For us it was lacking in atmosphere. Very quiet, no entertainment and a bit serious!

Staff were very attentive and polite. Facilities very good and everything was spotless

Stayed in April 2024

The 1st night was lovely with some live music in the bar, but that was the only entertainment for our 4 night stay. The location and hotel didnt offer much to do in the evenings or when the weather was bad so we felt a little lost unless we left the complex to find things to do.

The hotel and staff were 5 star. Lovely welcome and friendly throughout. The spa was a lovely place to escape and relax. The pool areas were also very relaxing with plenty of options to sit in the sun and shade. The perfect place to recharge your batteries.

Stayed in April 2024

lighting in room,heating in room did not work properly, no instruction for heating or safe in room

breakfast and dinner wide variety of food, well prepared and tasted great Room kept clean good view from balcony, shower was excellent

Stayed in April 2024

The staff was nice yet lacked knowledge about town, excursions or helping make reservations or recommendations off property. The music in the bar and pools was strange and odd.

Beautiful pools and location. Lovely spa and the treatments were amazing.

Stayed in April 2024

The music in the bar and throughout the property was odd. Strange remixes and kind of melancholy. Kind of sleepy. Didn’t meet the vibe of the island and wasn’t upbeat. Didn’t make me want to hang out. I understand not wanting to be like a club, but it wasn’t enjoyable or fun. Also it would have been great to have a more heated pool or hot tub outside. While the staff was friendly, it would have been nice to have a concierge or people who were more knowledgeable to help make restaurant recommendations and reservations. When we asked people at the desk they said they were not from there an didn’t know where we could eat. Same when we asked about a winery, and potential boat/paddle boat rental. They couldn’t direct us to options so we just googled it. Not a huge complaint just an observation. It was overcast two days and not warm enough to stay at the hotel, so it would have been great to get more information from the staff for potential activities for those days beyond what we could google.

Great views. Lovely pools. Nice location. The spa was amazing. Marta was wonderful. Also enjoyed the indoor pool, sauna and steam room. Very revitalized from the stay. Jorge from the bar and restaurant was amazing and so was the staff at the bar near to ocean/pool. I also enjoyed sunrise yoga.

Stayed in April 2024

You do need to pay for all other drinks outside of those offered at breakfast but everything else was great - wish we stayed longer

Even better than it looked on the pictures. Great service from the staff and just a great location. Breakfast was lovely with lots of options and cava. The spa facilities were lovely and clean. The fact that there is a Cala (beach Cove) right next to the hotel is a big bonus - you really don’t need to leave the hotel

Stayed in April 2024

Weird towel change rules

Great staff, very friendly. Wide variety of food. Pro Bike Room.

Stayed in April 2024

Hotel was more than amazing, place to be! Minor things that the hotel could improve: - Spa could be a little bigger especially more spaces to lay down. And Hammam could be better/renovated and more design. - Hotel bar is a little too modern which makes it a little cold'ish to my taste. - The drying rack on the terrace could be better and bigger. - Pillows could be a little more comfy especially for during pregnancy.

All was great, honestly it felt like a hotel that definitely deserve a fifth star! For the ones that know how 5 star resorts used to feel like 15 years ago, that feeling of calmness, easiness, and customer service everywhere you go, this is the place to be. Did not know we still had hotels that actually know what they are doing. Staff is extremely friendly and know about customer service, even the cleaning staff in the morning will all greet you very nicely when passing by going to breakfast. Rooms are creative, quiet, nice, clean, and spacious enough. Sea view is great. Spa is warm, welcoming, nice in colder times of the year but a little small. Parking available. It's super clean, imagine the staff was cleaning the top of the umbrellas at 7 in the morning. Then there is yoga at the beach in the morning, it's all so peaceful and calm. Hairdryers are great, minibar actually contains fresh drinks. Beach is small thou and can become crowded very quickly but beach bar with swimming pool is really nicely located and spacious same for the main pool on hotel premises. Keep in mind it will be mostly couples that you will meet here.

Stayed in April 2024

Facilities were very nice and team was very helpful. Spa area also very welcoming but relatevely small for the hotel capacity on cold times. Breakfast was tastful.

Stayed in April 2024

That I didn't explore the area more thoroughly.

Lovely location, being next to the beach.

Stayed in October 2023

Nothing

The staff are brilliant, food is delicious, love the fact there are 3 outdoor pools and an indoor spa if the weather is not so good.

Stayed in October 2023

The indoor spa pool w/ sauna was amazing but wish it stayed open later. Meal options were very good most days.

Stayed in October 2023