El cruze 29, 39649 Santibáñez de Villacarriedo, Spain
Based on 18 hotel reviews
9.7Cleanliness
9.9
Comfort
9.9
Location
9.1
Facilities
9.7
Staff
9.9
Value for money
9.7
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 18
Reviewed: 24 October 2023
Jo
United KingdomBreakfast was beautifully laid out for us to help ourselves. Staff were on hand to to serve us more of anything we required and refill our coffee cups. Beautiful dining room.all
Stayed in October 2023
Reviewed: 20 August 2023
Monika
AustraliaEverything was GREAR, we had a child withs us so Gemma organized a spare bed without extra charge Superb breakfast
Stayed in August 2023
Reviewed: 17 August 2023
Francois
SwitzerlandGema at the reception was very friendly, helpful and professional. The hotel is a beautiful building and tastefully renovated. Enough parking is available what is needed since it is situated a bit inland.
Stayed in August 2023
Reviewed: 7 August 2023
Per
SpainI was very pleased! I don’t need one of those gigantic buffets🤪 where size matters more than taste and great food and coffee!
Breakfast was outstanding - with a few selected high high quality local products. Great friendly staff ⭐️
Stayed in August 2023
Reviewed: 15 September 2022
Maria
United Stateslocation. it is literally in the middle of nowhere - a motel on a corner of a road. it is a perfect place for a one night stop to arrive late ( eat dinner somewhere else on the way, there is nothing around), sleep, have breakfast ( that was excellent) and move on
super clean, tasteful modern decor, spacious rooms with very comfortable beds. excellent shower. breakfast was very good with selection of cheese, Hanson, fresh bread and orange juice, fruits, home made jams and cakes. the lady was serving breakfast (Heidi) speaks perfect English, made us wonderful coffee and gave us great recommendations on thermal baths in the area and we used to choose our next overnight stop. the lady at the reception (Gema) didn’t speak English but with Google translate gave us all the details we needed for our stay. overall, great hospitality, excellent hotel, bad location
Stayed in September 2022
Reviewed: 1 September 2022
Geraldine
United KingdomEveryone was very welcoming and friendly! They offer us help to plan routes around the area and recommended places to eat. Thank you everyone!! The rooms were comfy and had beautiful views. Everything was very clean. The breakfast was wonderful! They had fresh juice and a selection of meats, cheeses, fruit and cakes. So many delicious choices. The hotel is located not far away of beautiful places to visit. Also, they have their own parking area. We hope to come back again!
Stayed in August 2022
Reviewed: 26 July 2022
Vaidas
LithuaniaVery friendly excellent manager. Helpful staff.
Stayed in July 2022
Reviewed: 5 July 2022
Yevgeniy
Czech RepublicOne of the warmest welcomes we received on our trip. Excellent room, abundant and delicious breakfast.
Stayed in July 2022
Reviewed: 5 July 2022
Ruth
United KingdomWas a bit bemused to find locked and had to wait for owners to let us in. The bedroom was light airy and spacious with a comfortable bed and was clean with nice views and a balcony. The breakfast was fantastic, plentiful and varied. I had not realised the hotel was on a busy junction and as such I was kept awake at night by the traffic noise, but I am a very light sleeper and my husband wasn't troubled by it.
Stayed in July 2022
Reviewed: 10 May 2022
Leonardo
Netherlandsnothing
Super clean and comfortable. The staff are really nice and friendly. One of the best breakfast buffets I’ve ever seen, with top quality products. Despite being near a road, the room was really quite. Close to many interesting places and routes.
Stayed in May 2022
Reviewed: 16 July 2021
Tatiana
RussiaAmazing place, great design and the best breakfast and cofee i ever have.
Stayed in July 2021
Reviewed: 22 October 2023
Tom
United KingdomHotel was empty and the restaurant was closed the night we stayed so we would have needed to travel to get a meal and after a long day on our motorcycles that was not for us. There was a small bar across the busy main road so at least we could get a beer before turning in.
Great location for our final night before the ferry from Santander to Plymouth. Breakfast was great.
Stayed in October 2023
Reviewed: 5 September 2022
Arnold
GermanyNo breakfast directly in Hotel. All restaurants etc. at least a few minutes drive away.
Kind people working there. GEMA ;) Convenient Hotel for overnight stop when you’re just passing by.
Stayed in August 2022
Reviewed: 5 October 2023
Victoria
ArgentinaThere are no comments available for this review
Stayed in September 2023
Reviewed: 12 September 2023
Dominique
FranceThere are no comments available for this review
Stayed in August 2023
Reviewed: 19 November 2021
Mamiko
JapanThere are no comments available for this review
Stayed in November 2021
Reviewed: 10 September 2021
Marc
SpainThere are no comments available for this review
Stayed in September 2021
Showing 1 – 18
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content