Walls are really thin unfortunately so didn’t sleep well due to next door guests using the bathroom, other guests going up & down the stairs & corridors.

Value for money, we needed a last minute room close to the airport. Staff were friendly & helpful, rooms were clean & comfortable

Stayed in September 2023

Great location just mins from the Guggenheim and major attractions, very comfortable rooms and it's two minutes walking high up in a hill so it's quiet. They have vending machines for coffee and a microwave, though there is a bar just mins away

Stayed in August 2023

We broke down with our motorbike and had to find an accomodation quickly. We were lucky to find this pension because everything went easily. The saff was very kind and helpful with us, they are absolutely flexible. Our room was well cleaned. Thank you for the gentleman in the recepcion his help again. The location is pretty good, the rampart and the city center is just 5 minutes by walk.

Stayed in August 2023

I hope they can put a mosquito fence in front of the windows. It got really warm inside with no fans so when we opened the windows many mosquitos came inside and kept us awake haha

Location and host was really nice and perfect!

Stayed in July 2023

The wi-fi was shocking. There was no tea making facilities in the room. Not enough towels provided for two people. No lift which is a problem when you have large suitcases.

It was very clean and well maintained. Parking is available for 10 Euro a night. Beds were comfortable. Toons were a good size Good security.

Stayed in July 2023

Everything is perfect.I will back there next summer for sure!

Stayed in July 2023

I liked everything!

Stayed in July 2023

NOTHING!!!

I liked the friendly staff, particularly Itziar, a very pleasant lady who was generous with information about the best restaurants and buses to get around the city and Oliver, also a smiling friendly gentleman. The double room was spacious and spotlessly clean, as was the ensuite bathroom. Clean towels and linen were frequently on offer over our 5 nights from the pleasant lady in charge of cleaning..The substantial windows kept out the sounds of traffic .The location was close to the Guggenheim, a must-see in Bilbao, and dining was great.

Stayed in July 2023

Comfortable, local friendly vibe and great location.

Stayed in June 2023

The Guggenheim museum is very close, you can get there on foot!

Stayed in May 2023

That there were no hair shampoo and no hair dryer.

Location and the manner of getting in the room and the hotel by entering a code, no need to carry around keys. Also check-out was nice until 12:00.

Stayed in May 2023

Nothing to dislike. Even when I arrived early they allowed me to check in which was appreciated

Spotless well run Pension, just a short walk to the centre of things but very quiet for relaxation. Receptionist was lovely.

Stayed in May 2023

no complains, tranquility, shops and restaurants close to the guesthouse,

excellent room, bed comfortable. location 17 min by walk from the train station, welcoming and friendly staff,

Stayed in April 2023

Very noisy. People above us started making noise at midnight until 3 am - walls paper thin.

Location was great

Stayed in April 2023

you have to walk up stairs to get there, and I’m an American, so I abhor exercise.

friendly staff

Stayed in October 2022

The room smelled like tobacco, but the staff said they were full and couldn't change me to another room. It's very noisy - I could hear everything from the rooms next door (conversations, if they have dropped somethings, even the toilet) and a lot of 'outside' noise (traffic and people).Had to sleep with noise cancelling headsets. Also the location is not good, in spite of the reviews. It felt that it was on the 'wrong' side of the river. To go to the museum you have to either walk in some weird places, under bridges and hidden accesses or climb a very long set of stairs. It was hard to go places with public transportation, if you were going to the old part of the city or the airport.

The staff is nice.

Stayed in October 2022

there was a lot of light pollution outside.

this is really nice location. it’s a bit outdated but it provided what we needed.

Stayed in September 2022

No Air Con in 31 degrees is not comfortable . Very noisy and right next to the motorway made sleep very difficult .

check in staff were excellent, on sit car parking

Stayed in September 2022

The location under the big bridge makes the pension really loud and noisy at night. There is no air conditioning and if the night is hot, it's almost impossible to sleep.

The location is good, if you have a spot to park

Stayed in August 2022

We were told by the property before arrival that getting a parking spot would not be a problem but upon arrival were told there was no space available, we had to drive for a long time and park a 15 minutes walk away. The front desk is not open 24/24 but from 11 to 8pm. There was no AC and the walls are paper thin so you can hear everything happening in other rooms and the hallway.

Stayed in August 2022

Car park avaolable

Stayed in August 2022

Simple, clean room and good bathroom. A nice view from the room and very quiet. Close to a metro stop and supermarket, the funicular and a lovely square, the river, and tram stop. It felt very safe walking back at night as the area is well lit. We arrived late and the staff provided the keycodes so we could arrive whenever. Basic but great value for money!

Stayed in June 2022

Small, plain rooms, strangely dislocated place with numerous stairs and bridges to cross to get to central location, very dissapointing.

Wonderful and welcoming staff

Stayed in July 2022

Someone went into our room when we were away, even though we put out the sign to not enter the room. It is extremely noisy, both in the room and outside. Not just the highway or the road directly next to the hotel, you can hear everything happening inside the hotel. Our windows and doors made a lot of noise from the lightest touch. The bathroom was covered in mould. It was on the ceiling, the shower curtain and the seams. When we wanted to leave (around 10 o’clock), they had closed the garage and we had to wait an hour before the person at the front desk came back. They didn’t tell us there would be times the garage would be closed, so we left our garage key in the car. After asking multiple other guests luckely someone let us out, no thanks to the staff that didn’t help us at all. All around a bad experience.

The location was fine. Steep hill but doable.

Stayed in July 2022