Avenida America 2, Playa de Palma, 07600 Playa de Palma, Spain
#6 of 82 hotels in Playa de Palma
Guests' ChoiceBased on 155 hotel reviews
8.9Cleanliness
9.4
Comfort
9.5
Location
8.8
Facilities
9.3
Staff
9.5
Value for money
8.5
Free WiFi
8.6
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End of dialog contentReviewed: 23 May 2024
Claire
United KingdomBeautiful hotel, staff were so helpful and did everything to ensure our stay was perfect.
Stayed in May 2024
Reviewed: 23 April 2024
Guy
SpainIt's an amazing hotel with everything you can think
Stayed in February 2024
Reviewed: 15 April 2024
Tracey
United KingdomI stayed mid April and the temperatures were over 25C and the air conditioning was turned off. Manager told me it won’t be turned on until May. This is a 5star hotel and I’d have expected ac available all year. Other very cheap measures like charging for milk in your room (to have w coffee).
Location and excellent staff
Stayed in April 2024
Reviewed: 7 April 2024
Sarah
IrelandThe pool was too cold to get in.
Stayed in April 2024
Reviewed: 4 April 2024
Carol
United KingdomDidn’t like the fact that the toilet didn’t have a washbasin, this was located in the bedroom which I found to be unusual !!
Absolutely lovely breakfast.
Stayed in April 2024
Reviewed: 13 March 2024
Daria
GermanyAmazing hotel with great stuff, food is fantastic, spa facilities are great. Will come back next time for sure.
Stayed in March 2024
Reviewed: 4 March 2024
Charlotte
United KingdomNothing!
Breakfast was amazing! The staff were also incredibly friendly and so helpful!
Stayed in March 2024
Reviewed: 26 October 2023
Yana
AustriaEverything was great! Very clean and comfortable room. During our stay we did not hear any noise from outside at night. Delicious breakfasts and dinners. Very close to the beach
Stayed in October 2023
Reviewed: 20 October 2023
Shahista
United KingdomI loved everything about our stay from the place to the hotel and staff. Especially Alphonto or Alphonso the Chef he took great care of our needs as we were vegetarian.
Stayed in October 2023
Reviewed: 2 October 2023
Julie
IrelandRestaurants nearby disappointing
Staff excellent and super helpful, activities great
Stayed in September 2023
Reviewed: 27 September 2023
Pablo
United KingdomI loved the rooms and facilities, very new, clean, spacious and cozy. The staff was very friendly while profesional. And the food was outstanding and delicious. Special thanks to the Chef Pedro, who made pur stay so memorable.
Stayed in September 2023
Reviewed: 5 September 2023
Michael
QatarVery minor, but we had two rooms on different floors and were unable to go each room as keys restricted access to floors when in lift.
Facilities were excellent and staff always smiling
Stayed in August 2023
Reviewed: 15 August 2023
Roisin
United KingdomThere wasn’t much that could be improved. An iron and ironing board was not in the room but when requested was provided free of charge, would be better to have by default. The food on the room service is not included in all inclusive which is a bit misleading.
The staff and facilities within the resort are excellent. We spent the majority of four days at the resort without really having to leave, with plenty to do to keep us entertained and relaxed. Drinks provided on arrival (perhaps only those on all inclusive), an excellent check in overview and maps. Food and drinks were all very good, plenty of selection and good variety throughout our stay. Rooftop bar has a fantastic view, great spot to watch the sunset. The spa and massage is fantastic and they had a bonus massage provided free of charge when we booked one.
Stayed in August 2023
Reviewed: 19 July 2023
Jason
Germanyswimming pool is too small the top floor with incredible view is only reserved for exclusive guests, I would pay for entering the roof top Fitness room is below the ground, no sunshine
great hotel, clean, very big room, coffee machine in the room great food from dinner and breakfast no noisy children
Stayed in June 2023
Reviewed: 17 July 2023
Edgaras
United KingdomOur room was facing the street, and at night there were hoards of drunk people at night going home (passing hotel) screaming or loudly chanting which was getting through the windows. Also water was leaking from beneath the shower door, and the puddle was appearing in the room area.
Modern hotel, if close proximity to the sea. Great roof top bar and restaurant. Grilled chicken and panacota to die for.
Stayed in June 2023
Reviewed: 11 July 2023
Emma
United KingdomI get the 6 drink rule , but feel we should be able to use the 6 when we choose not 3 at lunch and 3 at dinner as we don’t drink at lunch so lost them plus should be more on offer than just wine beer or cava, it’s not really Al/ c more like full board
Very chilled vibe
Stayed in July 2023
Reviewed: 6 July 2023
Ray
United KingdomN/A
Very attentive staff,excellent room and facilities,great restaurent with large choice of food.Outdoor dining.
Stayed in July 2023
Reviewed: 29 June 2023
Diana
United StatesClean property with great amenities
Stayed in June 2023
Reviewed: 25 June 2023
Alison
United Kingdomeverything
Stayed in April 2023
Reviewed: 24 June 2023
Sarah
United KingdomLocation was a bit weird, right by the beach but was a party area
Great facilities, very clean and spacious and luxurious
Stayed in May 2023
Reviewed: 9 May 2023
C
United KingdomRooftop Bar harldy open at all
Everything
Stayed in April 2023
Reviewed: 9 May 2023
Sofia
SpainI am not too keen on the open plan bathrooms and the glass walled toilets. That's sharing a bit too much with your roommate!
The breakfast buffet is marvellous! Wow - what an array of food. Really, really wonderful. Don't skip breakfast, whatever you do!
Stayed in May 2023
Reviewed: 6 May 2023
Emma
United Kingdomfood was basic and one member of staff out of all was not friendly
the facilities the wine and the location
Stayed in May 2023
Reviewed: 4 May 2023
Amy
IrelandTo look at the menu or SPA service you need to use the app, but if you order via the app, nothing turns up. Caught me out twice. Although when they realised their mistake they were very quick to fix it
Best breakfast I had in Spain to date
Stayed in April 2023
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