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Reviews of M&UGA Hotela 1 stars

Balendin Berrio-Otxoa Kalea 2bis, 48230 Elorrio, Spain

#1 of 4 hotels in Elorrio

Guests' Choice

Review score

Based on 57 hotel reviews

9.6

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.8

  • Location

    9.7

  • Facilities

    9.7

  • Staff

    9.8

  • Value for money

    9.5

  • Free WiFi

    9.5

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Showing 1 – 25

  • Reviewed: 11 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hospitality

    Stayed in December 2023

  • Reviewed: 10 December 2023

    9.0
    Lovely stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was lovely

    Very comfortable bed, warm atmosphere.

    Stayed in December 2023

  • Reviewed: 12 October 2023

    10
    We were made very welcome in this lovely, family run hotel , the food was fabulous , the town is interesting and the are
    • Leisure trip
    • Couple
    • Double Room - Disability Access
    • Stayed 4 nights
    • Submitted via mobile

    Absolutely nothing.

    Everything- comfortable, clean, spacious bedroom , large bathroom with walk-in shower, wonderful food and excellent location.

    Stayed in October 2023

  • Reviewed: 20 September 2023

    10
    Fantastic hotel in a great location.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Absolutely nothing to dislike.

    This hotel is absolutely fantastic. Beautiful old building with a modern interior. Extremely friendly staff on arrival, very helpful on advising places to eat in the town. Rooms top class, so clean and had everything we needed, fantastic shower. Breakfast very good, great selection. Would definitely stay here again, Elorrio is really nice. Thanks for a lovely stay.

    Stayed in September 2023

  • Reviewed: 10 July 2023

    10
    Perfect stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    In order to enter the room, you must first download an app. That is all well explained, it works, but feels a bit cumbersome.

    Nicely renovated hotel in a historic building in a nice little town. Very friendly staff (English speaking). Nice, comfortable modern rooms with fridge. Fantastic breakfast (the cook is so nice)!! Parking is free in the street down the road, a short walk away.

    Stayed in June 2023

  • Reviewed: 29 May 2023

    10
    Loved my stay at M&UGA. I can’t wait to return.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 8 nights
    • Submitted via mobile

    The hotel and staff were wonderful. Ideal location, close to everything. A very welcoming, safe, clean and comfortable stay. The breakfast and coffee was also delicious. I will definitely be back. Highly recommend to stay here if you are visiting Elorrio and even as a home base to do day trips to other places such as Bilbao, San Sebastián, Durango etc. Many restaurants and bars and shopping are close walking distance and the bus stop is less than 5 min walk away. A great place!!! Nico and the rest of the staff are so nice!

    Stayed in May 2023

  • Reviewed: 13 May 2023

    10
    Great wee place in ellorio
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Very friendly, beautiful town, nice rooms. Suited me exactly. Ellorio is a pretty little town surrounded by hills. Weather wasn't great but what can you do?

    Stayed in May 2023

  • Reviewed: 10 May 2023

    10
    Wonder experience loved it!!
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    fantastic all around!!

    Stayed in May 2023

  • Reviewed: 5 May 2023

    10
    best hotel in euskadi
    • Leisure trip
    • Couple
    • Double Room - Disability Access
    • Stayed 1 night

    nothing

    Amazing facility and staff

    Stayed in May 2023

  • Reviewed: 18 December 2022

    10
    splendid. fantastic host. highly recommend
    • Leisure trip
    • Couple
    • Double Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Modern great breakfast comfortable bed

    Stayed in December 2022

  • Reviewed: 8 December 2022

    10
    Great place to stay in the heart of Elorrio!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    wonderful stay in the heart of the old part of Elorrio,where many buildings are 'palatial' in style.The hotel itself is in a historic building but is totally modern inside, with a tastefullly decorated bedroom ,enormous,comfortable bed and state of the art shower (rainforest feature etc). Breakfast was served by our charming host Nico,who couldn't have been more friendly and helpful.Left more to explore in that area,so one day hopefully,we´ll be back!!!

    Stayed in October 2022

  • Reviewed: 23 October 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    wonderful place to stay in a magical town!!

    Stayed in October 2022

  • Reviewed: 15 September 2022

    10
    Exceptional hotel in Basque county
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Nothing

    Everything was perfect. The staff and owners are wonderful and went above and beyond to make our visit to Basque County perfect. Everything is well maintained, and the room was big, clean, and comfortable. The breakfast is exceptional. The location is ~1 hour from Bilbao, and there are many things to see in and around Ellorio. Thank you Elena, Maider, and Niko for making this an exceptional experience! Free public parking is available 5 min away from the hotel.

    Stayed in September 2022

  • Reviewed: 11 September 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything! Breakfast is lovely with a fantastic assortment to choose from, really friendly staff and perfect location, we highly recommend this hotel and will definitely stay again

    Stayed in September 2022

  • Reviewed: 3 August 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, very nice room under the roof with quality equipment, staff very friendly, breakfast great

    Stayed in August 2022

  • Reviewed: 23 June 2022

    9.0
    Great find !!!
    • Leisure trip
    • Couple
    • Double Room - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    Very charming little boutique hotel, great host, adapted room was the best so far. Nice little village. Perfect location to visit Bilbao, San Sebastian, Pamplona, Vitoria etc.

    Stayed in June 2022

  • Reviewed: 11 June 2022

    10
    lovely spot
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    beautiful accommodation in a great historic location very friendly staff, great breakfast

    Stayed in May 2022

  • Reviewed: 2 June 2022

    10
    We had a lovely relaxing stay & we will definitely return, hopefully soon . The owners were wonderfully hospitable a
    • Leisure trip
    • Couple
    • Double Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Nothing at all

    Everything was top quality- the room, the bed ,the food - fabulous!

    Stayed in June 2022

  • Reviewed: 7 April 2022

    10
    An excellent hotel that was great value for money.
    • Business trip
    • Group
    • Double Room
    • Stayed 1 night

    Nothing

    Was a lovely hotel in a nice little town, and perfect location for our business meeting but would also be good for exploring the region. Great customer service provided by the team from checkin to checkout. Room was lovely and very clean. The breakfast was excellent with a great variety of food.

    Stayed in April 2022

  • Reviewed: 20 January 2022

    10
    very clean and comfortable stay
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    n/a

    good service

    Stayed in January 2022

  • Reviewed: 6 December 2021

    10
    Best value for money until now.
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was perfect!

    The rooms are very cozy. It’s an affordable hotel but it’s appearance is of a 5 stars hotel. The amenities were all ECO, the mattress was extraordinarily comfy and it’s really well located. The host was also very kind! We’ll come back again.

    Stayed in November 2021

  • Reviewed: 22 November 2021

    9.0
    Comfortable
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Excelente atención

    Stayed in November 2021

  • Reviewed: 30 September 2021

    9.0
    Lovely Little modern hotel, nicest hosts possible!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing!

    Very charming little hotel in the middle of the old town of Elorrio. The hosts were wonderful, they really made us feel so welcome, just as if we were part of the family. Homecooked Breakfast and Dinner were such a treat. Very modern design, beautiful room. Great value for money!

    Stayed in September 2021

  • Reviewed: 2 September 2021

    10
    What a lovely find!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A friendly modern hotel right in the centre of Elorrio. Our room had a lovely garden view and was nice and bright. I really like the small touches - such as the cushion you could use as a seat to sit outside the window. The bed was very comfortable and the bathroom was fully equipped and well designed. Love that there was a fridge in the room and the bottles of water provided were handy because we arrived late and forgot to get water before arriving. The owners were really nice and suggested various places to visit and places to eat/drink in the town. We will definitely be back :)

    Stayed in September 2021

Showing 1 – 25

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