Balendin Berrio-Otxoa Kalea 2bis, 48230 Elorrio, Spain
#1 of 4 hotels in Elorrio
Guests' ChoiceBased on 57 hotel reviews
9.6Cleanliness
9.8
Comfort
9.8
Location
9.7
Facilities
9.7
Staff
9.8
Value for money
9.5
Free WiFi
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 11 December 2023
Ainara
SpainThe hospitality
Stayed in December 2023
Reviewed: 10 December 2023
Ane
SpainEverything was lovely
Very comfortable bed, warm atmosphere.
Stayed in December 2023
Reviewed: 12 October 2023
Tricia
United KingdomAbsolutely nothing.
Everything- comfortable, clean, spacious bedroom , large bathroom with walk-in shower, wonderful food and excellent location.
Stayed in October 2023
Reviewed: 20 September 2023
Carolyn
United KingdomAbsolutely nothing to dislike.
This hotel is absolutely fantastic. Beautiful old building with a modern interior. Extremely friendly staff on arrival, very helpful on advising places to eat in the town. Rooms top class, so clean and had everything we needed, fantastic shower. Breakfast very good, great selection. Would definitely stay here again, Elorrio is really nice. Thanks for a lovely stay.
Stayed in September 2023
Reviewed: 10 July 2023
Martijn
NetherlandsIn order to enter the room, you must first download an app. That is all well explained, it works, but feels a bit cumbersome.
Nicely renovated hotel in a historic building in a nice little town. Very friendly staff (English speaking). Nice, comfortable modern rooms with fridge. Fantastic breakfast (the cook is so nice)!! Parking is free in the street down the road, a short walk away.
Stayed in June 2023
Reviewed: 29 May 2023
Sarah
CanadaThe hotel and staff were wonderful. Ideal location, close to everything. A very welcoming, safe, clean and comfortable stay. The breakfast and coffee was also delicious. I will definitely be back. Highly recommend to stay here if you are visiting Elorrio and even as a home base to do day trips to other places such as Bilbao, San Sebastián, Durango etc. Many restaurants and bars and shopping are close walking distance and the bus stop is less than 5 min walk away. A great place!!! Nico and the rest of the staff are so nice!
Stayed in May 2023
Reviewed: 13 May 2023
David
New ZealandNothing
Very friendly, beautiful town, nice rooms. Suited me exactly. Ellorio is a pretty little town surrounded by hills. Weather wasn't great but what can you do?
Stayed in May 2023
Reviewed: 10 May 2023
Jeanne
United Statesfantastic all around!!
Stayed in May 2023
Reviewed: 5 May 2023
Gourmandj
Spainnothing
Amazing facility and staff
Stayed in May 2023
Reviewed: 18 December 2022
James
United KingdomModern great breakfast comfortable bed
Stayed in December 2022
Reviewed: 8 December 2022
Cathleen
Spainwonderful stay in the heart of the old part of Elorrio,where many buildings are 'palatial' in style.The hotel itself is in a historic building but is totally modern inside, with a tastefullly decorated bedroom ,enormous,comfortable bed and state of the art shower (rainforest feature etc). Breakfast was served by our charming host Nico,who couldn't have been more friendly and helpful.Left more to explore in that area,so one day hopefully,we´ll be back!!!
Stayed in October 2022
Reviewed: 23 October 2022
Koen
Belgiumwonderful place to stay in a magical town!!
Stayed in October 2022
Reviewed: 15 September 2022
Eli
IsraelNothing
Everything was perfect. The staff and owners are wonderful and went above and beyond to make our visit to Basque County perfect. Everything is well maintained, and the room was big, clean, and comfortable. The breakfast is exceptional. The location is ~1 hour from Bilbao, and there are many things to see in and around Ellorio. Thank you Elena, Maider, and Niko for making this an exceptional experience! Free public parking is available 5 min away from the hotel.
Stayed in September 2022
Reviewed: 11 September 2022
Fiona
United KingdomEverything! Breakfast is lovely with a fantastic assortment to choose from, really friendly staff and perfect location, we highly recommend this hotel and will definitely stay again
Stayed in September 2022
Reviewed: 3 August 2022
Bcombapt
FranceGreat location, very nice room under the roof with quality equipment, staff very friendly, breakfast great
Stayed in August 2022
Reviewed: 23 June 2022
Willemien
NetherlandsVery charming little boutique hotel, great host, adapted room was the best so far. Nice little village. Perfect location to visit Bilbao, San Sebastian, Pamplona, Vitoria etc.
Stayed in June 2022
Reviewed: 11 June 2022
Paul
United Kingdomnothing
beautiful accommodation in a great historic location very friendly staff, great breakfast
Stayed in May 2022
Reviewed: 2 June 2022
Tricia
United KingdomNothing at all
Everything was top quality- the room, the bed ,the food - fabulous!
Stayed in June 2022
Reviewed: 7 April 2022
Shaun
United KingdomNothing
Was a lovely hotel in a nice little town, and perfect location for our business meeting but would also be good for exploring the region. Great customer service provided by the team from checkin to checkout. Room was lovely and very clean. The breakfast was excellent with a great variety of food.
Stayed in April 2022
Reviewed: 20 January 2022
Devon
United Kingdomn/a
good service
Stayed in January 2022
Reviewed: 6 December 2021
Laura
SpainEverything was perfect!
The rooms are very cozy. It’s an affordable hotel but it’s appearance is of a 5 stars hotel. The amenities were all ECO, the mattress was extraordinarily comfy and it’s really well located. The host was also very kind! We’ll come back again.
Stayed in November 2021
Reviewed: 22 November 2021
Uè
SpainExcelente atención
Stayed in November 2021
Reviewed: 30 September 2021
Sonja
GermanyNothing!
Very charming little hotel in the middle of the old town of Elorrio. The hosts were wonderful, they really made us feel so welcome, just as if we were part of the family. Homecooked Breakfast and Dinner were such a treat. Very modern design, beautiful room. Great value for money!
Stayed in September 2021
Reviewed: 2 September 2021
Katie
United KingdomA friendly modern hotel right in the centre of Elorrio. Our room had a lovely garden view and was nice and bright. I really like the small touches - such as the cushion you could use as a seat to sit outside the window. The bed was very comfortable and the bathroom was fully equipped and well designed. Love that there was a fridge in the room and the bottles of water provided were handy because we arrived late and forgot to get water before arriving. The owners were really nice and suggested various places to visit and places to eat/drink in the town. We will definitely be back :)
Stayed in September 2021
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content