San Pedro, 20, 03501 Benidorm, Spain
#61 of 130 hotels in Benidorm
Guests' ChoiceBased on 1208 hotel reviews
8.4Cleanliness
8.4
Comfort
8.5
Location
9.6
Facilities
7.9
Staff
9.0
Value for money
8.7
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 May 2024
Patricia
United KingdomBooking com states they have shuttle transfer from airport, this is not the case, we booked alicante transfers and they were exceptional Unfortunately there are no fridges in the rooms which would have been ideal but they do offer kettle n cups
Location fabulous overlooking beach, room was larger than expected, large bathroom, great balcony, free use of safe, staff very helpful and friendly especially when we needed a corkscrew lol
Stayed in May 2024
Reviewed: 1 May 2024
Chloe
United KingdomCould have done with glasses and a kettle
Great location overlooking the beach
Stayed in April 2024
Reviewed: 29 April 2024
Peter
United KingdomAll good for price paid
Perfect location with sea view balcony. Rooms clean basic and good value. Great restaurants and bars outside door. Just what we expected and needed as we were out all day and evening
Stayed in April 2024
Reviewed: 29 April 2024
Gillian
SpainOne pillow had stains on it which wasn't very nice but we asked to have it changed and the staff obliged very quickly. When using the shower the bathroom floor got wet. Would have liked somewhere to put toiletries as the drawers under the sink needed a bit of D.I Y.
Balcony & sea view, staff
Stayed in April 2024
Reviewed: 28 April 2024
Chris
United KingdomNo kettle no fridge
Sea view
Stayed in April 2024
Reviewed: 27 April 2024
Paul
United KingdomCheck in was 4 which was a little late
Great maybe even a perfect location, newly refurbished. Great place for bar snacks food next door. No real negatives
Stayed in April 2024
Reviewed: 27 April 2024
Margaret
IrelandNothing
Location excellent
Stayed in April 2024
Reviewed: 27 April 2024
Lucy
United KingdomGreat location, outstanding views, staff helpful, easy access, given a key for personal safe, room was a good size
Stayed in April 2024
Reviewed: 26 April 2024
Lisa
United KingdomNo fridge in room
Room very comfortable, clean, good shower and wardrobe space. Air con and hairdryer in room
Stayed in April 2024
Reviewed: 26 April 2024
Diane
United KingdomCould do with a little updating but still value for money.
Brilliant sea view,lovely large balcony.
Stayed in April 2024
Reviewed: 25 April 2024
Anthony
United KingdomClean great location
Clean n functional
Stayed in April 2024
Reviewed: 25 April 2024
Paul
United KingdomNo fridge
We have stayed here a few times now, only disappointment this time was that for some they removed the fridge.
Stayed in March 2024
Reviewed: 25 April 2024
Heather
United KingdomStained towels and sheets, long mirror was in front of the bed, lovely location for some but abit out of the way of the new town for me personally
Room was clean, had a fridge, the terrace was nice with a view of the sea, free safe
Stayed in April 2024
Reviewed: 25 April 2024
Chris
United KingdomVery minor thing, when move in the shower to the one side - the water came out onto the floor. Once got used to it, was okay and could make sure towel was there.
Room modern and of a good size. Air conditioning worked perfectly and quiet when on. Shower is really good water pressure and temperature, a few basic toiletries provided and replaced as and when needed as well as towels. Bed very comfortable - had a great sleep. Safe in room - free to use, picked up key from reception when arrived. Had a room with city view and balcony, very little noise - and considering spend most of the time out and about in the town or on beach opposite had great value for money. Really enjoyed my stay, the staff are all friendly and welcoming. Look forward to returning again.
Stayed in April 2024
Reviewed: 24 April 2024
Stephen
United KingdomStaff were lovely and friendly. Beds very comfortable. Room could have been a bit cleaner. Lots of hair everywhere in bathroom and toilet needs cleaning underneath but nothing too drastic. Could not get tv to work but did not need it ..Overall it was fine .
Right opposite beach . Lovely to hear waves at night . Very quiet at night
Stayed in April 2024
Reviewed: 23 April 2024
John
United KingdomGreat location, good view from balcony. Good value for money.
Stayed in April 2024
Reviewed: 23 April 2024
Lesley
SpainWould have liked kettle in room tea coffee ☕️
All was good 👍
Stayed in April 2024
Reviewed: 20 April 2024
Lisa
United KingdomFacilities
Opposite the beach Very clean rooms
Stayed in April 2024
Reviewed: 19 April 2024
Lesley
United KingdomBalcony door didn't lock.
Seaview from hotel room is just lovely, very pleasant staff, hotel location is great, really close to the old town.
Stayed in March 2024
Reviewed: 19 April 2024
Yvonne
United KingdomThe air con was very noisy, was looked at but I don’t think they knew it was so noisy. No English tv at all
Comfy beds, very helpful staff, great views. Could do with English channels on tv as there were non.
Stayed in April 2024
Reviewed: 18 April 2024
Joshua
United KingdomLocation is lovely - small walk to the old town, poniente beach directly outside and a ten min walk to llevant beach. Easy check in, rooms were basic but very comfortable. Great shower and great to have A/C that works!!
Stayed in April 2024
Reviewed: 18 April 2024
Jeff
United KingdomA kettle and cups would be great
Location ideal for beach and the old town. Basic room but comfortable. Staff very nice
Stayed in April 2024
Reviewed: 13 April 2024
Claire
United KingdomGreat location great price
Stayed in March 2024
Reviewed: 13 April 2024
Justin
United KingdomGreat staff, extremely helpful, warm and welcoming . Great location
Stayed in April 2024
Girona, Spain
Bedford, USA
Vancouver, USA
Singapore, Singapore
Panormos Rethymno, Greece
Sangis, Sweden
Santa Comba Dão, Portugal
Promajna, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content