Avenida del Oeste nº 45, Ciutat Vella, 46001 Valencia, Spain
#34 of 153 hotels in Valencia
Guests' ChoiceBased on 892 hotel reviews
8.7Cleanliness
9.1
Comfort
9.0
Location
9.6
Facilities
8.5
Staff
9.4
Value for money
8.7
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 June 2024
Claudia
IsraelVery good location
The people in the reception.
Stayed in May 2024
Reviewed: 28 May 2024
Anna
NetherlandsGreat location, walking distance to both: train station and the city center. Located in the older building, but it's clean and has enough light. Breakfast was included and had enough options for different diets and preferences. The staff was super friendly and helpful, great experience overall.
Stayed in May 2024
Reviewed: 22 May 2024
Damaris
Puerto RicoSmell in the lobby.
Location and breakfasts
Stayed in May 2024
Reviewed: 22 May 2024
Martha
United StatesThe elevator is really tiny- so it can be awkward standing with one other person really close.
The room was nice, clean, spacious, and comfortable.
Stayed in May 2024
Reviewed: 21 May 2024
Michalina
United KingdomEverything was perfect
Great location,within short walking distance from Mercado Central,rooms clean and comfortable
Stayed in May 2024
Reviewed: 19 May 2024
Alexandre
BelgiumThe room is a bit small.
I liked the bright room and the comfortable of the beds. The breakfast is good but needs to go early if you want a table. The public parking is very close but with a preferred rate if you stay in the hotel. Important to talk to the parking staff to get reductions for the duration of your full stay.
Stayed in May 2024
Reviewed: 14 May 2024
Colm
IrelandBeautiful boutique hotel location staff girls at reception very very helpfull
Stayed in May 2024
Reviewed: 14 May 2024
Sergiu
RomaniaI did not notice aspects that really need improvement.
Very good location, 10mins walking to the train station/metro (direct connection to the airport). It is also close to the old town, where are plenty of restaurants and other attractions. Comfortable and clean room, delicious breakfast including their famous jamón, but also a couple of gluten and lactose free options. Nice staff, they printed on paper our boarding cards.
Stayed in April 2024
Reviewed: 13 May 2024
Sarah
MaltaHighly recommended! 😊
Stayed in May 2024
Reviewed: 11 May 2024
Reneta
AustriaMy stay was excellent. The room was very clean, the location was perfect, and the staff was incredibly friendly and accommodating. Very good breakfast! I highly recommend this hotel to anyone looking for a comfortable and convenient place to stay.
Stayed in April 2024
Reviewed: 10 May 2024
Susan
AustraliaNothing
Excellent location..perfectly situated! Even had a laundromat next door that was easy to use and cost effective. Great staff: staff at reception, in the breakfast area and cleaning were all friendly, helpful, positive and chatty. Breakfast was amazing. Room and bathroom were a good size and worked really well.
Stayed in May 2024
Reviewed: 10 May 2024
Dean
United KingdomExcellent Hotel in a great location just 5-10 minutes away from the Old Town, Bullring and Metro. Great choices at breakfast , staff all very friendly and happy to help would stay here again if in Valencia.
Stayed in May 2024
Reviewed: 9 May 2024
Janette
United KingdomRooms a little small when shared by 2 people.
Central, clean and staff were great. Rooms were small but functional.
Stayed in May 2024
Reviewed: 8 May 2024
Solvita
LatviaThey use air refreshener in staircase (common area), sometimes it’s too strong.
Location, breakfast and reception staff wonderful! Room size exceeded expectations, pillows were good, windows could be opened for fresh air, a kettle was available! Breakfast menu for 3* hotel with amazing variety - 2 sorts of cheese, Spanish meat selection, sausages, scrambled eggs, boiled eggs, avocado, yougurts, juices, coffee capsules, pastry, fruit etc. Direct metro lines to/from airport, good transport connections and a Valenbisi bicycle station across the street. Walkable distance to almost everywhere! Central Market 5min! Hotel sells Suma transport cards.
Stayed in May 2024
Reviewed: 3 May 2024
Robert
SloveniaVery enjoyable experience: very helpful staff, good breakfast, clean room, short walk from Metro, Central Market and restaurants.
Stayed in May 2024
Reviewed: 3 May 2024
Janette
United KingdomVery central, comfortable and spotless.
Stayed in May 2024
Reviewed: 30 April 2024
Jane
IrelandMy only complaint was that our room was very small and as it looked out at a higher building it was a bit gloomy.
Staff were very attentive to our needs . Brekki was really good with a great variety of fresh fruit available also beautiful sweet cakes croissants etc. The location was spot on.
Stayed in April 2024
Reviewed: 26 April 2024
Sue
United StatesNo negatives
The location was perfect. Hotel is right downtown and close to restaurants, shops and all the attractions. Bed was comfortable and the room was very clean. Breakfast was good, lots of choices and the staff was very friendly and professional.
Stayed in April 2024
Reviewed: 26 April 2024
Richard
United KingdomVery well located, clean, friendly staff and exceptionally good breakfast
Stayed in April 2024
Reviewed: 23 April 2024
Daniel
SpainNothing
Extremely clean, all areas, lobby, room, dining area, hallways - and at all times. Helpful staff, 24 hour reception, walking distance to everywhere
Stayed in March 2024
Reviewed: 23 April 2024
Browning
United StatesAlthough my room was on the small side, it was very efficient and had everything that I needed.
Excellent location, helpful staff, and comfortable room.
Stayed in April 2024
Reviewed: 21 April 2024
Judith
United KingdomEverything was good
Great location. Good sized rooms, very clean, good beds. Excellent breakfast
Stayed in April 2024
Reviewed: 20 April 2024
John
GermanyThe walls are rather thin. For the first few nights I had loud neighbours who disturbed my sleep. Once they left, all was fine.
Very friendly staff who always seemed to anticipate my needs and always had a helpful solution. Super location easily reached by underground from the airport.
Stayed in April 2024
Reviewed: 17 April 2024
Karen
United KingdomThe rancid smell from reception that lingers up the floors... smells like sewer pipes 🤢
The staff are so friendly they really make this a wonderful stay! Very centrally located and ideal for Las Fallas! Breakfast was wonderful!
Stayed in March 2024
Kambos, Greece
Aqaba, Jordan
York, UK
Lido di Ostia, Italy
Rab, Croatia
Las Palmas de Gran Canaria, Spain
Bonassola, Italy
Lisbon, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content