In the room I hoped there would have been a dimmer reading light or something to make it look a bit softer after sunset - the lights were bright and somehow didn’t feel like fitting in.

The room was spacious and the bathroom clean and roomy. The old house has its charm.

Stayed in May 2024

The room's bathroom was fine, but fixtures are old and could be updated.

The location is ideal. The hotel is a converted historic private home close to beaches, boardwalk and metro to Bilbao.

Stayed in March 2024

Nothing

Lovely old hotel with original features. Easy check in/out. Big comfortable bed and strong shower

Stayed in October 2023

What could be a drawback to some travelers, is the fact that the hotel's front desk is not open 24/7. They are open for check-in only between the hours of 6pm to 9pm, and for check-out only between 8am to noon.

The staff at Hotel Neguri were especially kind, fun-loving, and gracious to our little group of 6 seniors (3 couples). We enjoyed the prime location and the beauty of Hotel Neguri's vintage Basque architecture. We even found the climb to our rooms (2 floors up; no elevator) invigorating. (So glad we packed lightly. :) We found our rooms spotlessly clean and the beds invitingly comfortable. Having arrived nearly-famished(!), after a long overseas journey, we found the hotel most conveniently located, right next door to a marvelous restaurant called Mi Gaea. (Highly recommend!) In the morning, rather than dine at the hotel for breakfast, we chose the short walk to delightful Zurikaldai Neguri bakery and savored the rich espresso and the local breakfast delicacies ~ to die for! It was also a lovely evening walk to the restaurants by the dock. Our visit coincided with a most unusual heat wave, so the street noise was noticeable since windows had to be open for fresh air. (Not a factor for us, though, since we pack earplugs. :) All in all, we were definitely satisfied with the hotel staff's friendliness, the overall value, and the convenient location of Hotel Neguri. If we ever book another cruise embarking from Getxo in the near future, we would definitely return to lovely Hotel Neguri.

Stayed in September 2023

Shower very small. TV did not work.

Stayed in September 2023

Location, room, staff, price

Stayed in August 2023

The stairs creaked quite loudly, due to their age, and I worried I was disturbing other guests each time I went up and down them.

I loved the location, the friendly staff, the view out my window, cleanliness and old world charm.

Stayed in July 2023

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very well situated, has a car parking place that is very important for the area

Stayed in June 2023

Very friendly staff and secure parking on site, good for motorcycle travel, old and nice building, big enough room, close to the ocean and subway

Stayed in October 2022

We could easily listen to the cars passing in the street in front of the Hotel from our room during the night.

The person at the reception of the Hotel is very nice and helpful. The rooms are spacious and clean.

Stayed in November 2022

The bathroom needed an upgrade but bearing in mind the recent pandemic this was forgiven. There was variety at breakfast, the produce was fresh and the coffee great but it was exactly the same every day for one week, some additions would have been nice.

Great location, close to beach and metro. Lovely building, rooms with character. Excellent reception manager, very efficient and helpful and friendly Comfy bed. Great shower. Spotless

Stayed in September 2022

Street is quite loud

Very helpful personal

Stayed in June 2022

First Room i stayed was too noisy because the window lays directly to the street

Great Location

Stayed in September 2021

Overall, it is extremely noisy and you hear both the non stop cars from the road next to the hotel and other peoples rooms (to the point where you cannot sleep even if not a light sleeper). Then also the cleanliness could be improved and rooms could include a kettle tea/coffee and glasses for guests.

The staff was nice and the hotel is well located (you can easily reach Bilbao or other neighbouring towns with the metro) and includes parking

Stayed in May 2024

We had a leak in our room at midnight from shower in room over head. Reception were not helpful, we got no apology or compensation or not offered a new room and just provided with towels to mop it up

Location was good, close to beach and very clean

Stayed in April 2024

I love old houses with creaky floors and short treads on the stairs, some people might not appreciate threw character

Old style Hotel beautiful Location excellent Local restaurants expensive Parking on site and secure 500 mts to the beach and marina On a hill Poche side of the River, so more expensive Really worth it

Stayed in April 2024

Building was past charming, more like deteriorating. Outdoor porch furniture in bad condition. Outside stairs and porch showing years of neglect. No elevator or central air. Room on the thirds floor, was bare bones, a little fan was the only way to cool the room. As depressing as a college dorm room from the 60’s. Instruction were provided via email to access the front door key and room key. No one was available to greet us, show us around or answer any questions. The entire experience was so bad and yet the daily rate was more that all the other hotel arrangements we made for our trip that I feel obligated to describe this location as an “F”.

Stayed in October 2023

There is no air conditioning in the room and a really, really loud street directly in front of the building. So you can either sleep with windows closed and sweat or sleep with open windows and have cars, trucks and motorcycles extremely loudly rush directly beside your bed. We were really tired after 3 days not sleeping well. So if noise is an important aspect for you, this might not be the right hotel for you, or at least not a street-facing room.

This is a nice historic building close to the metro station. The staff was very nice, the breakfast good and the coffee excelent! The room itself was fine.

Stayed in September 2023

The room was in a hot and humid attic, it was all full of ants everywhere, on the walls, on the beds, on the floors.. the room was not equipped with a fire alarm system, despite the fact that the whole building was made of wood, including our room!The floor makes a crazy creaking when you walk and it becomes impossible for others to rest..

The location is excellent, a few steps from the metro and the police station. We didn't have breakfast at the hotel. The bed was often inhabited by black ants, they were all over the room, it wasn't uncomfortable, it was just full of ants

Stayed in August 2023

The room had a slopping roof in the middle that was in the way and you had to walk bent over. The wardrobe was coming apart. The shower was too small and couldn't move in it without opening the doors. I don't think the room was worth the money.

The location was excellent. Very friendly staff including the cleaner who was lovely and chatty.

Stayed in July 2023

The room was spacious and comfortable. The owner could not have been more friendly or helpful.

Stayed in July 2023

Lack of air con and the place felt tired. In need of TLC.

Great location with free car parking. Easy access to both old and new areas. Close to train station. And lovely cafe bar next door.

Stayed in June 2023

Todo, absolutamente impecable

Stayed in February 2023

spartan rooms breakfast without good bakery bread 30 minute metro ride to city center

clean good bed 5 min walk to metro

Stayed in November 2022