Room was on the small side, although a king size bed it would be difficult for a couple with lots of luggage. Check for the larger rooms if needed.

Great location for Atocha station and airport connections. Hip, industrial vibe but not over the top ( I'm 78 and I liked it!). Comfortable and well- appointed room with excellent air conditioning, bathroom fittings and amenities. Good lobby and food bars and restaurants.

Stayed in May 2024

Noisy roadworks around the building. Helpless staff in confrontation with drunk and agressive guest. I would suggest to be fast and effective instead of beeing too nice in such case.

Overall everything. Location. Comfy room, bathroom and comfy beds. Interior design. Nice and helpful staff. Very good breakfast with a view on the city.

Stayed in May 2024

The reception is so hospitality when we check-in late at night around 22:30 on May 2. We felt so warm and welcomed especially when it's so cold outside. The room is exceptional designed, so chic and styled. The location is also convienece connecting to whether airport or metro. It's highly recommended! We enjoyed so much :)

Stayed in May 2024

The room is a bit smaller than expected.

Absolutely amazing staff. Clean and nicely decorated room. Everything worked as it’s supposed to.

Stayed in May 2024

No complaints

Rooftop restauranrt, the gym, Mercedes excellent service, excellent location, good treats at lobby,excellent service overall, woud recommended this hotel

Stayed in April 2024

The service at the Bakery, the restaurant as well as hotel bar could be quicker and staff there could be more amiable.

The room was clean and ready before the check-in time. The reception staff was very helpful.

Stayed in May 2024

The staff were very friendly and helpful. Whenever I needed anything they were always very happy to help! The breakfast was brilliant and it was great value for money. The location was perfect too!

Stayed in May 2024

Nothing

Only Hotel Madrid surpassed my expectations in every aspect. From the impeccable service to the luxurious accommodations, it's a true gem in Madrid. I highly recommend it to anyone seeking an unforgettable stay in this vibrant city. The only you hotel series is very noun for their excellent reputation i stayed with them in Valencia before and always charming

Stayed in April 2024

The only thing I didn’t like is that I couldn’t stay longer.

The staff here is so wonderful, they weee so kind and helpful. The hotel has great amenities including a bar, gym, coffee in the rooms, bathrobes etc. I loved the shower as well, very modern. Location is walkable to the park and many great restaurants.

Stayed in April 2024

As I was suffering from back pain, having the bath mat folded on the floor inside the shower was quite literally a pain.

The staff went above and beyond when I realised I was in Madrid and my passport was at the ticket office in Barcelona station. The breakfast was excellent.

Stayed in April 2024

Price

Location

Stayed in April 2024

N/a

Location

Stayed in April 2024

Location is a bit isolated, food and drink is very expensive

Clean, modern and well maintained

Stayed in April 2024

Breakfast buffet was very well done and worth including in your booking. It’s served in the rooftop restaurant with views of the city

Stayed in April 2024

-

Very well located hotel, right next to the train station, with modern facilities and very friendly staff. We received the spacious room, very well soundproofed and we benefited from special facilities: hair dryer, hair straightener, makeup removal kit, slippers (1 pair), bathrobe, coffee capsules Nesspreso, teas. Very varied breakfast, adapted for all tastes, even the most refined, completed with a great view over the city from the 7th floor. Congratulations to the hotel managers, cleaning ladies and, especially, to Mr. Florin at the reception, a special, kind, pleasant man and a good professional! Our next visit to Madrid will necessarily include accommodation at Only You Hotel!

Stayed in April 2024

Liked everything, the staff was absolutely lovely. Big thanks to cleaning staff, the room was perfect

Stayed in April 2024

My room was decorated in very impressive industrial design, with a cool vanity table. A bathroom had a big douche cabin and all necessary items.

Stayed in April 2024

Nothing really Might be a bit off center for some, we don't mind

Type of hotel, styling, friendly staff, breakfast buffet

Stayed in April 2024

Staff trying hard to be polite, but doesn't sound so genuine.it is pricey for what it is.

Nice lights in the room. Comfy beds and cool bathrobes

Stayed in March 2024

Noise

Stayed in April 2024

Facilities were no-frills

Clean with a great location. Very eco aware.

Stayed in April 2024

Being robbed of cash on a crowded metro .be careful with valuables ,cash in particular. Wallet and cards were taken. But I understand from the police it's the cash they are only interested in .

The hotel location and staff

Stayed in April 2024

Wish there was a hair salon for women too. No spa either.

Style, cleanliness, restaurants, service and location

Stayed in April 2024

Nothing

Great location, very good service

Stayed in April 2024