Excellent service. Friendly, helpful staff. Excellent breakfast. Comfy bed. Nice details!

Stayed in May 2024

The Only You in Atocha is a nice size hotel with very friendly staff and very good, well equiped rooms. The breakfast may be somewhat expensive but it is quality and quantity is fantastic. The location is good even if the old centre is 30/45 minutes walk.

Stayed in May 2024

Breakfast, things ran out and we’re not replenished for a long time, we didn’t notice much variety either

Our room was impeccable and had access to a balcony with great views, hotel lobby is very nice

Stayed in April 2024

Staff was very welcoming and breakfast was of incredible quality and variety

Stayed in May 2024

N/a

The location was excellent for a quick stay leaving from Madrid. The front desk staff and concierge were welcoming and enthusiastic when greeting these weary travelers

Stayed in May 2024

Improved markings to front door during city sidewalk work.

A beautiful & convenient location to museums. El Retiro, all the fun neighborshood of Barrio de las letras, Lavapies, Salamanca…and Atocha train station for our bullet train ride to Barcelona.

Stayed in May 2024

Just that the morning coffee in the buffet on the 7th floor is only Nespresso capsules rather than a bit more upscale option, but still breakfast is very good with a broad selection of food.

A very cosy and nicely located hotel - very close to Atocha metro station (Line 1). Nice breakfast options with ability to eat downstairs in a walk-in restaurant or a buffet breakfast on the 7th floor. Even though lots of construction work is being performed in the vicinity of the hotel, the noise insulation is very good. Very nice gym. The price to quality ratio in this hotel is 10/10.

Stayed in May 2024

nothing

Staff were amazing and friendly and couldn't do enough to help. Love the small touches in the room like hair straighners and toiletries.

Stayed in May 2024

Slightly further out of the main centre but very close to the art galleries and huge park. Metro right outside which was easy to use. Could walk into centre if you fancied a stroll.

Nice vibe with the exposed brickwork and cool prints on wall. Comfortable bed and nice big shower. I liked the nespresso machine in room and pump dispensers of the toiletries. Exceptionally pleasant and helpful staff. Water and sweets available in lobby.

Stayed in May 2024

N/A

The staff was absolutely excellent! Everyone was so kind and helpful!! Mercedes at the concierge desk was AMAZING and we are so grateful for all of her help!!

Stayed in May 2024

If only we had known there was a roof top bar! 🤣

Great location, friendly staff.

Stayed in May 2024

Amazing location, close to main train station but clean and pleasant, amazing breakfast, rooftop restaurant and lobby bar

Stayed in May 2024

Room was on the small side, although a king size bed it would be difficult for a couple with lots of luggage. Check for the larger rooms if needed.

Great location for Atocha station and airport connections. Hip, industrial vibe but not over the top ( I'm 78 and I liked it!). Comfortable and well- appointed room with excellent air conditioning, bathroom fittings and amenities. Good lobby and food bars and restaurants.

Stayed in May 2024

Noisy roadworks around the building. Helpless staff in confrontation with drunk and agressive guest. I would suggest to be fast and effective instead of beeing too nice in such case.

Overall everything. Location. Comfy room, bathroom and comfy beds. Interior design. Nice and helpful staff. Very good breakfast with a view on the city.

Stayed in May 2024

The reception is so hospitality when we check-in late at night around 22:30 on May 2. We felt so warm and welcomed especially when it's so cold outside. The room is exceptional designed, so chic and styled. The location is also convienece connecting to whether airport or metro. It's highly recommended! We enjoyed so much :)

Stayed in May 2024

The room is a bit smaller than expected.

Absolutely amazing staff. Clean and nicely decorated room. Everything worked as it’s supposed to.

Stayed in May 2024

No complaints

Rooftop restauranrt, the gym, Mercedes excellent service, excellent location, good treats at lobby,excellent service overall, woud recommended this hotel

Stayed in April 2024

The service at the Bakery, the restaurant as well as hotel bar could be quicker and staff there could be more amiable.

The room was clean and ready before the check-in time. The reception staff was very helpful.

Stayed in May 2024

The staff were very friendly and helpful. Whenever I needed anything they were always very happy to help! The breakfast was brilliant and it was great value for money. The location was perfect too!

Stayed in May 2024

Nothing

Only Hotel Madrid surpassed my expectations in every aspect. From the impeccable service to the luxurious accommodations, it's a true gem in Madrid. I highly recommend it to anyone seeking an unforgettable stay in this vibrant city. The only you hotel series is very noun for their excellent reputation i stayed with them in Valencia before and always charming

Stayed in April 2024

The only thing I didn’t like is that I couldn’t stay longer.

The staff here is so wonderful, they weee so kind and helpful. The hotel has great amenities including a bar, gym, coffee in the rooms, bathrobes etc. I loved the shower as well, very modern. Location is walkable to the park and many great restaurants.

Stayed in April 2024

As I was suffering from back pain, having the bath mat folded on the floor inside the shower was quite literally a pain.

The staff went above and beyond when I realised I was in Madrid and my passport was at the ticket office in Barcelona station. The breakfast was excellent.

Stayed in April 2024

Price

Location

Stayed in April 2024

N/a

Location

Stayed in April 2024