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  5. Reviews of Palacio Gran Vía, a Royal Hideaway Hotel

Reviews of Palacio Gran Vía, a Royal Hideaway Hotel 5 stars

14 Calle Gran Vía de Colón, Granada City Centre, 18010 Granada, Spain

#2 of 131 hotels in Granada

Guests' Choice

Review score

Based on 164 hotel reviews

9.6

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.8

  • Location

    9.8

  • Facilities

    9.5

  • Staff

    9.9

  • Value for money

    9.1

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 13 May 2024

    10
    A beautiful hotel with a superb staff and facilities.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Superb selection and quality

    Stayed in May 2024

  • Reviewed: 6 May 2024

    10
    Stylish, historic, friendly hotel in the centre of Granada. Gorgeous.
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights

    More staff at breakfast.

    Great location, right in the centre of Granada. Beautiful historic renovation, so tasteful and stylish. Lovely staff, great food, we really enjoyed our stay.

    Stayed in March 2024

  • Reviewed: 3 May 2024

    10
    The beautifully appointed rooms and friendly and helpful staff made this a wonderful stay!
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    We loved everything!

    Everything was perfect!

    Stayed in May 2024

  • Reviewed: 30 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    They are real hosts and ooze hospitality. The hotel is a converted bank in Palacio style. Best roof terrace ever - because u see the Alhambra and the cathedral. They have the cutest roof top bar houses inside a little towe and a huge terrace . Wonderful furniture and sun umbrellas. It was cold end of April but they brought us our lunch and drinks upstairs despite being the only guests who wanted to do this. It was wonderful and is was the food . And … it was my birthday which I didn’t mention but was surprised with a bottle of bubbles and a yummy velvet cake when back from our trip in the afternoon. Thank you - you made our days so special.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    10
    Perfect stay
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Fantastic staff. Lots of space. Nice breakfast. Cleaning staff were excellent-the hotel and rooms were spotless. Great location. Perfect stay.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    10
    We had the most amazing time at Palacio Gran Via. The staff went above and beyond to be helpful. The location couldn’t b
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    This was one of the most beautiful hotels we’ve ever stayed in. Every detail was thoughtfully considered. The hammam and rooftop deck were truly special.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    10
    Well appointed hotel with outstanding customer service and friendly staff.
    • Leisure trip
    • Couple
    • Corner Deluxe Double or Twin Room
    • Stayed 4 nights

    Breakfast overpriced at 25 Eu. Could be included in room rate.

    Beautiful, clean, well equipped rooms. Excellent Breakfast. Very friendly and extremely attentive staff.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    10
    Excellent
    • Leisure trip
    • Couple
    • Deluxe Plus Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Location, staff very pleasant

    Stayed in April 2024

  • Reviewed: 15 April 2024

    10
    Best hotel in Andalucia!
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night

    I love the hotel, wish I stayed longer. Amazing staff, amazing room!

    Stayed in April 2024

  • Reviewed: 13 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Too short a stay.

    Superb, spacious room. Most comfortable bed for me ever. Great staff and warm welcome. Highly recommend.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    9.0
    Exceptional hotel!
    • Leisure trip
    • Family with young children
    • Two Connecting Deluxe Double Rooms (4 adults)
    • Stayed 3 nights
    • Submitted via mobile

    Add some hooks in bathrooms for towels please.

    This hotel is exceptional. The design of the main floor is jaw dropping beautiful. The service is personalized and genuine. Rooms are quiet and well appointed. Go to roof deck and order Tommy Margarita. Best marg ever!

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    This hotel and its staff made a special trip incredible.
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    The only teeny tiny criticism is that I kept tripping on the door stop in my room which was a bit annoying as the bed stopped the door from fully opening anyway.

    The best welcome I’ve ever had from a hotel. The rooftop bar is beautiful and perfect for photo opportunities. The pool was total luxury. We loved the decor of the dining room for breakfast.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Corner Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff was amazing

    Stayed in April 2024

  • Reviewed: 3 April 2024

    10
    Wonderful!
    • Leisure trip
    • Group
    • Deluxe Room
    • Stayed 3 nights

    In Granada you have definitely two gems.... The Alhambra and the Palacio Gran via! Everything was amazing from arrival to departure. The team was exceptionnal, super professionnal making you feel totally at home. A special thanks to Laura and Nazareth. All the equipment was very qualitative from the heated pool to the quality of bedding and bath. The breakfast is definitely a MUST! Everything was super tasty and new local dishes every day. There are places you don't want to leave.... This was one of them. Thanks again to all the team for making our stay memorable, till the end with a special gift as goodbye.

    Stayed in March 2024

  • Reviewed: 29 March 2024

    10
    The best
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Zero

    Everything!! The team, the decoration, the bed, the food, the spa…

    Stayed in March 2024

  • Reviewed: 28 March 2024

    10
    Great centrally located hotel in
    • Leisure trip
    • Group
    • Two Connecting Deluxe Double Rooms (4 adults)
    • Stayed 2 nights
    • Submitted via mobile

    Fantastically welcoming staff and great location for our stay. We enjoyed the concierge staff the bar the spa and the rooms. Unfortunately it was too cold during our stay to take advantage of the jaw droppingly gorgeous roof top terrace and bar. Heartily recommend this hotel!

    Stayed in March 2024

  • Reviewed: 26 March 2024

    10
    3day stay whilst touring the region
    • Leisure trip
    • Couple
    • Deluxe Plus Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Whilst bedroom all new and beautifully decorated,there were A few issues of style over functional eg the shower water ran under door and could not put mat there and still open door as opened outwards .The window shutters could not be folded back flat to let in more light because of curtains. A few hooks for towel etc by shower would be useful. All fairly minor design details which would make bedroom more user friendly

    Very stylish ,great location right it center but room very quiet and fabulous roof terrace Very helpful and friendly staff. We Loved it here and would highly recommend

    Stayed in March 2024

  • Reviewed: 23 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights

    The room was not super sound proof, you could hear all noises from the corridor.

    Staff was super super friendly and helpful Great breakfast, beautiful hotel

    Stayed in February 2024

  • Reviewed: 21 March 2024

    10
    I suggest thıs hotel.very clean very elegant and staff perfect
    • Leisure trip
    • Couple
    • Deluxe Double Room with City View
    • Stayed 2 nights

    Staff was amazıng..Very elegant hotel...

    Stayed in February 2024

  • Reviewed: 15 March 2024

    9.0
    A great hotel with excellent staff
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The staff and location were excellent. Room was very quiet and comfortable. Breakfast was also very good -a very wide selection of nicely prepared foods. The rooftop terrace is great -nice cocktails too!

    Stayed in March 2024

  • Reviewed: 13 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Location services

    Stayed in March 2024

  • Reviewed: 12 March 2024

    10
    Fabulous hotel in Wonderful location, but it is the staff who make it exceptional.
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights

    Nothing

    The staff were truly exceptional. The welcome and check in process was the best we have ever encountered.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Plus Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location. Staff. Amenities.

    Stayed in February 2024

  • Reviewed: 5 March 2024

    10
    Amazing staff
    • Leisure trip
    • Solo traveller
    • Deluxe Plus Double Room
    • Stayed 2 nights
    • Submitted via mobile

    What’s not to like?

    Gorgeous rooms

    Stayed in March 2024

Showing 1 – 25

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