Colegios, 8, 28801 Alcalá de Henares, Spain
#1 of 20 hotels in Alcalá de Henares
Guests' ChoiceBased on 271 hotel reviews
9.0Cleanliness
9.5
Comfort
9.5
Location
9.6
Facilities
9.2
Staff
9.1
Value for money
8.6
Free WiFi
8.9
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End of dialog contentReviewed: 10 May 2024
Michael
United StatesThe facility was very, very clean; staff very efficient and friendly
Stayed in May 2024
Reviewed: 10 May 2024
Sueannah
United StatesEverything was great. Would have liked to stay longer.
Stayed in May 2024
Reviewed: 21 April 2024
Ignacio
SpainTodo, excelente el trato, insuperable.
Stayed in April 2024
Reviewed: 13 April 2024
Kevin
United KingdomEverything was okay
Excellent location
Stayed in April 2024
Reviewed: 11 April 2024
Diane
United StatesA bit too modern for our taste Our room was very quiet, but a long walk from reception.
Location in the historic district Lovely patio, great food Comfortable bed, clean room Good price
Stayed in April 2024
Reviewed: 22 March 2024
Dermot
IrelandI was fine with check-in, but I did see long delays when group's were checking - in.
Excellent location & so relaxing.
Stayed in March 2024
Reviewed: 18 March 2024
Mohsin
MaltaLovely combination of the old and new. Spacious, elegant.
Stayed in March 2024
Reviewed: 11 March 2024
Elisa
United KingdomCheck in should never take as long as it takes in this hotel
The room is spacious and very clean and so is the bathroom. The breakfast is excellent, with a wide variety of food of high quality. The location is very good to explore the town.
Stayed in March 2024
Reviewed: 16 February 2024
David
United StatesVery nice location in the old town of Alcala de Henares. Also short drive to/from the Madrid Airport.
Stayed in February 2024
Reviewed: 18 January 2024
Jpnbw
PortugalHappy with everything,
This was a last minute booking and just a one night stay which was such a shame as we we loved this hotel. The bed was heavenly.. We didnt make it to breakfast as the bed was so comfortable, we slept through the alarm! Room service dinner was excellent and promptly delivered. All the staff we encountered were professional, friendly and helpful. Location is excellent...
Stayed in January 2024
Reviewed: 17 January 2024
Joona
FinlandRequieres some maintenace and with that price expected more
Location was good, wifi worked well
Stayed in November 2023
Reviewed: 11 January 2024
Jose
SpainHabitaciones amplias y bien equipadas. Balneario Location
Stayed in January 2024
Reviewed: 16 December 2023
Kristian
United KingdomI was in the basement (-1) so no view. The hotel layout, it was just full of corridors and the room numbers didn’t flow very well. Bedding cover type was unconventional and thin leaving you cold. No English TV channels (not even BBC World News). No complimentary water at your bedside. No Tea/Coffee making facilities. No free use of the spa area. Evening meal at one of the restaurants was poor quality/cold, lacking any atmosphere and expensive. I couldn’t locate a room service menu or mini bar price list.
Location, Breakfast, Modernisation of room, Layout of room & size of room. Power shower, heated floor tiles and bath/wet room design layout. Mirror the TV from your mobile phone. Good Wi-Fi.
Stayed in December 2023
Reviewed: 8 December 2023
Amanda
CanadaThe elevator buttons were hard to see and not easy to command
Clean, bright and spacious room in a beautiful parador. The bed was big and extremely comfortable. Loved the heated floor in the huge shower and strong water pressure.
Stayed in December 2023
Reviewed: 2 December 2023
Yago
SpainIts very bad they charge for a dinner of 113 2 a did not have and all brcause the pricing your page offered was misleading.
Stayed in December 2023
Reviewed: 21 November 2023
Neil
United StatesToo modern. It felt like the history was stripped out of it.
It had a nice feel. Our suite was large, well designed & thoughtfully outfitted.
Stayed in October 2023
Reviewed: 22 October 2023
Anthea
AustraliaThe modern building. I understand the old building had to be torn down.
Close to the town centre, where there was much to see.
Stayed in October 2023
Reviewed: 19 October 2023
Susana
United StatesIt was far from Madrid. Public transportation is inconvenient. You have to factor that in. We would have wanted to stay at least 3 days to factor in logistics to Madrid using public transportation instead of expensive taxi rides.
The suite was huge and a very modern design, with all amenities. Staff was gracious and very helpful. Great value for your money. Beautiful town. Would definitely return! Highly recommend it for a comfortable, peaceful, enjoyable stay.
Stayed in October 2023
Reviewed: 16 October 2023
Simonds
United StatesWe have stayed before and loved the breakfast, this time the breakfast offering had less choices, and limited veggie options.
Accomodations, location, staff are amazing.
Stayed in October 2023
Reviewed: 10 September 2023
Tania
SwitzerlandNothing!
Everything! The kindness of the staff, the spacious room, the quality of the food, the swimming pool, everything !!
Stayed in September 2023
Reviewed: 24 August 2023
Daniel
United KingdomNo tea or coffee in room,bar area no personality just a hall with bar in the corner.
Location nr lovely town center, access to pool,staff and breakfast.
Stayed in August 2023
Reviewed: 21 August 2023
Christina
United StatesWe had a garden view room that was spacious and beautiful. The building is beautiful. The smaller restaurant had great ambience and food. It was a treat.
Stayed in June 2023
Reviewed: 11 August 2023
Anne
United KingdomNothing
Stunning location, spotless, friendly.
Stayed in August 2023
Reviewed: 31 July 2023
Nick
United KingdomOutstanding. Excellent service and delightful place.
Stayed in July 2023
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