The AC in the hotel was out. We were not told this when we checked in. The afternoon sun heated up our room and it was difficult to sleep until about 3AM. The restaurant meal was mediocre at best and the menu uninteresting. The staff were attentive but with little to work with. The dining room was elegant however. Breakfast was just ok.

It is elegant spacious and simply beautiful inside. Our room with view was lovely except…

Stayed in October 2023

Amazing place and area

Stayed in October 2023

The location is fantastic and the building amazing

Stayed in September 2023

Food at lunch was a bit old fashioned and nothing special.

Friendly staff, comfortable, great location.

Stayed in August 2023

We had a little issue getting the coffee machine in our room to work properly!

We had a lovely, spacious room with a view of the old city. All of the staff were pleasant and helpful. The whole facility was handsome and well kept.

Stayed in September 2023

Parking at front was tight. There is parking farther back, but make sure you unload your suit cases on the front and then park up the hill otherwise, you will have to carry your bags down a number of steps.

Location, cleanliness, staff. I left my cell phone in the pub but did not realized it for a few hours. As I was walking back to check the pub for a lost cell phone, one staff member was in his way to the front desk to take my phone and had figured out the room number and the name of the person (me) who had been served at the table where he had found the phone.

Stayed in July 2023

N/A

Great location and views.

Stayed in September 2023

No tea & coffee facilities in the room. Outside garden overgrown and lacking in plants needs total overhaul.

Location and interior

Stayed in September 2023

This was our first stay in a Parador, and what a Parador to choose. The location is superb with a walk over a footbridge into the main town with the overhanging houses

Stayed in September 2023

Nothing

Superb location and amazing views of the Hanging Houses from our superior room. The stunning black and white marble tiles throughout downstairs and the courtyard are beautiful. Ambiance, architecture, decor and furnishings, service- all exceptional.

Stayed in September 2023

Nothing

Staff that could not be more helpful. And what a great view from the bedroom.

Stayed in September 2023

El refectorio

Stayed in September 2023

There is no coffee maker in the room

It’s in the perfect location - close enough to walk into the city but quiet. Beds were very comfortable and the staff friendly and helpful

Stayed in September 2023

Lighting in the room

Satisfactory

Stayed in September 2023

Food / quality & presentation was poor at dinner

Stayed in August 2023

Nothing I can think of reallly.

Amaising location if you like to visit old city or the area around it with lots of history and awesome view over the old city. Comfortable beds, more than spacious rooms, good airco, sumptuous breakfast, covered parking (at charge, but really comfy), pool with the view over old city (we didn't have time to use it but next visit we will). Friendly staff as well.

Stayed in August 2023

I love the concept behind the paradores: giving exceptional buildings a second life, which people can enjoy. The rates are not exorbitant but the facilities are top quality.

Stayed in September 2023

They advise a game room but did not provide games in it. So really just a room with a table - you are better off in the cloister. The gym is not well fitted. Very few parking spaces - you can stay in a paying parking.

This is a historical parador: the place is full of charm and ideally placed to visit the old Cuenca or go walking in the sierra around. They have a great restaurant for both breakfast and dinner. There is an outside swimming pool - great in the summer, with nice views; but probably cold in the winter...

Stayed in August 2023

All good

Lovely and quiet location - very peaceful

Stayed in September 2023

Parking tricky Live music for evening dinner very short 45 mins only

Stayed in August 2023

The horrendous price, this was a misunderstanding maybe on my part as I had it in my mind that the price was around 70 euros cheaper. This hotel was not value for money. The breakfast was very limited and absolutely everything was cold.

This hotels ambience was good and also interesting. The music piped around the hotel was rather mournful as opposed to relaxing. We felt as though we were in a funeral parlour awaiting a ceremony.

Stayed in August 2023

We could not regulate easily the air-conditioning. We did not want to sleep with air-conditioning

The location was beautiful, next to the historical center. The staff was friendly and gave us many advices. The "patio" is gorgeous and cozy during night, sometimes there is music but it is always nice to have a drink or dinner there.

Stayed in August 2023

Nothing

A fabulous location, very spacious and comfortable room, spectacular view from the bar, dinner in the courtyard, good breakfast and friendly staff.

Stayed in July 2023

The only thing that would have improved my stay was for more information about the facilities and history of the building to be available in English - for example a booklet in the room would have been great . Unfortunately my Spanish is not up to much and I would have loved to find out more during my stay.

Unparalleled location, the history of the building and the magic of the central courtyard lit up at night. Sensational breakfast!

Stayed in August 2023

The mattresses were very old, well used, uncomfortable, not fit for purpose, and did not enable a good night's sleep. There was no information in the rooms about the cost of the mini bar contents, which could have implied that it was free! The bar staff were not very hospitable. The rooms were a bit tired and there was a need to keep on top of the maintenance. Also the tennis courts and swimming pool needs attention.

The location was great, most of the staff were pleasant and friendly. The garage parking was a necessity although expensive.

Stayed in August 2023