Presidente Adolfo Suárez, 7, 03502 Benidorm, Spain
Based on 142 apartment reviews
8.2Cleanliness
8.4
Comfort
8.3
Location
7.8
Facilities
8.1
Staff
8.8
Value for money
8.4
Free WiFi
5.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 November 2023
Jackson
United KingdomNot much to do and pool was cold.
Very central to everywhere.
Stayed in October 2023
Reviewed: 24 October 2023
Robbie
United Kingdomafter staying 14 days our room wasn’t cleaned and there wasn’t any products to do it we think cleaning should be included with our stay , also the animals around not putting water or food out for them being a company social work to help make world better place, the gym was poor the cardio machines didn’t work, lack of weights only a few that I could use and for me I like to train well. Location was very far from the town
the staff was very friendly and collaborative good attention, coffee and water machines was excellent as we used them regularly the view from the balcony was fantastic facilities in kitchen was excellent and the beds was also comfortable and good shower .
Stayed in October 2023
Reviewed: 16 October 2023
Marie
SpainVery friendly staff, couldn't be more helpful
Stayed in October 2023
Reviewed: 1 October 2023
Clair
United KingdomThe cooker didn’t work. Quite noisy from other guests
Very nice apartment .. good size
Stayed in September 2023
Reviewed: 26 September 2023
D
United KingdomClose to airport
Stayed in September 2023
Reviewed: 9 September 2023
Lory
SpainLocation was quite far (if walking)from Benidorm city centre and it’s a bit hard to access unless you are driving Also swimming pool caps are compulsory which you need to pay for at reception
Nice big flat with great facilities and very clean and comfortable
Stayed in September 2023
Reviewed: 31 August 2023
Lowe
United KingdomAccess
Size
Stayed in August 2023
Reviewed: 21 August 2023
Adam
United KingdomBathroom was crawling with ants.
Good spacious rooms.
Stayed in August 2023
Reviewed: 18 July 2023
Jake
United Kingdomlong way into town
pool and rooms
Stayed in June 2023
Reviewed: 10 July 2023
Eric
United KingdomCould have had hotel shop for water milk bread etc
Isolated no transport to main road 10 min walk to bus stop taxi to expensive to use every day,/night should been informed of this when booking
Stayed in July 2023
Reviewed: 15 June 2023
Stephanie
United KingdomThe apartment had a twin room even knowing that we are a couple and the receptionist was aware of it. So, we had to sleep on the sofa which was not comfortable. The microwave was not clean.
The location and space
Stayed in June 2023
Reviewed: 5 June 2023
Mike
United KingdomAnt problem around bedroom patio doors.
Quiet location. Large apartment. Free parking on road outside. 20 min walk to beach.
Stayed in June 2023
Reviewed: 29 May 2023
Francisco
United KingdomVery clean , and nice view
Stayed in May 2023
Reviewed: 28 May 2023
Tony
United KingdomThe weather.
Reception very friendly. Pool restaurant and bar great. Weather poor. Cleaners great. Weather Poor. Clean apartment. Weather got worse. Great facilities Weather below expectation. great staff and apartment. weather crap until last day. All staff professional and warm unlike the weather.
Stayed in May 2023
Reviewed: 20 May 2023
Hope
IrelandDistance from old town, is about 40 minutes walk, , Nearest bus to old town, 10 minutes walk, also Nearest shop or restaurant 10 minutes, the beach is 15 minutes walk, bit of a hill coming back, walking didn't bother us, taxi from old town 7 to 8 euro average, , some days the smell in the bathroom was terrible, that happens in many other hotels and apartments in spain,
Lovely apartment, overlooking the golf club, very peaceful, large apartment, staff were very nice, cafeteria beside the pool, reasonably priced for snacks and drinks, should have a washing machine instead of a dishwasher , cleaning pack provided, very handy, plug sockets everywhere, kettle, toaster, iron, and hairdryer provided, no extra cost, just ask at reception, excellent quality bed linen,
Stayed in May 2023
Reviewed: 19 May 2023
Lorraine
IrelandThe swimming pool was small and awkward to reach from our apartment and not suitable for anybody with reduced mobility. Nearest shop 10 minutes walk and central Benidorm 13 euros by taxi or 1:60 by bus or a 50 minute walk.
The staff were exceptionally friendly and the rooms were spacious and clean. Dishwasher was an added bonus.
Stayed in May 2023
Reviewed: 19 May 2023
Katarzyna
IrelandThe location is not perfect as without a car everything is at least 20 mins walk and beach even further. I could hear the grass being mowed early in the morning because there is a golf course right behind. Renting a car would be perfect for this location but there is a charge for parking.
Loved the balcony and swimming pool. Apartment is really spacious and comfortable. There was cleaning supplies and bathroom accessories which is great. The staff was very friendly and really helpful. Perfect place if looking for quiet relaxed holiday and busy parts of Benidorm are 15-20 mins drive away so not too far either.
Stayed in May 2023
Reviewed: 9 May 2023
Ian
United KingdomWater pressure for the sink.
Views were lovely, peaceful, reception staff were lovely. Great pool and cafe but they should promote the cafe more.
Stayed in May 2023
Reviewed: 3 May 2023
Michael
United KingdomWasn't anything I didn't like
Very peaceful hotel
Stayed in May 2023
Reviewed: 27 April 2023
James
United KingdomOurdoor pool not open
clean and quiet, located on a hillside above Poniente beach
Stayed in April 2023
Reviewed: 19 April 2023
Diane
United KingdomThat there wasn't a bar or pool
Would of been nice to have the outside pool and maybe a bar x
Stayed in April 2023
Reviewed: 17 February 2023
Sanna
FinlandDuring winter room and the floors were cold and we needed to pick up extra heater from the reception.
Room was large and cousy. There was everything needed for a longer stay and the kitchen equipment was good. The location were really nice, right next to the golf course and the natute. There were very peaceful.
Stayed in February 2023
Reviewed: 10 February 2023
Christine
United KingdomI didn't like the extra charge for car parking.
The apartment was spacious, the beds and pillows were extremely comfortable, the facilities in the room were good, the balcony was big and had the sun most of the day, it was a short walk to the beach (not the main beaches though), free wi-fi, the staff were all very welcoming and friendly and the hotel is dog friendly.
Stayed in February 2023
Reviewed: 13 January 2023
Yeadon
Mauritiusnothing
the location over the golf course is just outstanding and staff really helpful - great overall
Stayed in January 2023
Reviewed: 13 January 2023
Rajib
United KingdomThis was my second time as first time was a great stay. Only small thing is that the room was a little bit dusty when I got in, I supposed it was empty for quite some time or something else. However I didn’t mention it to the receptionist, so, I take the 50% blame. The gentleman was very courteous and size of the apartment is great. Wish I had the balcony straight in front of the living room, nonetheless it was on the side but, beautiful balcony. I will go back to the place again in near future. Well done!
Stayed in January 2023
Kwidzyn, Poland
Sveti Vlas, Bulgaria
Newark, USA
Florence, Italy
Cocles, Costa Rica
Hat Yai, Thailand
Cha Am, Thailand
Solo, Indonesia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content