The gym times are limited.

Food was amazing and staff go above and beyond. Gino was a great hit all week!

Stayed in May 2024

In our room, we had bed the single double bed which was a bit uncomfortable for us as a couple. It will be better to have a queen size bed especially for couples….. the spa treatment are okay but I think there is room for improvement on the massage.

An amazing hotel with a very nice and clean structure, with many good facilities (swimming pool, rooftop, bars, gym). The animations are a plus, especially at night the quality of the shows are top notch. Despite the number of people at the real sometimes , the food is always abundant and very tasty. All inclusive is a plus, because everything from snacks to drink (alcoholic and not) any time of the day is available and included

Stayed in May 2024

Everything was amazing,the location is next to the dunes, the staff was very friendly,the rooms very clean !The food was also nice!I would recommend it to my friends!

Stayed in April 2024

Nothing all good

Great hotel one of the best we’ve stayed in will definitely be back

Stayed in April 2024

Nothing

Food, location, cleanliness

Stayed in March 2024

Nothing not to like 😊

Everything was great, beautiful pool area, loads of sunbeds. The rooms were immaculate and looked recently refurbished. Food and drinks were great and staff all friendly and helpful. Lovely evening entertainment bar. About 15 minute walk along to resort centre but a few bars, shops and restaurants a few minutes away. Would definitely return.

Stayed in April 2024

A comfortable lounge bar with background music would be a good addition, as the 2 bar areas are a bit clinical and white plastic.

Good quiet location, 10 minutes stroll to beach, then another 10 minutes along the beach to Corralejo harbour. Excellent food, brilliant staff, and nice pool area, with plenty of sunbeds.

Stayed in March 2024

The infinity pool could have been heated and the steps in the pool are very hard to see, maybe to mark the edge could be an idea. The smoke alarm in the room has a bright red light flashing and it can keep you awake during the night.

The staff here work extremely hard and do long days and all with a smile and are very pleasant. Meal times were well organised with a very good selection of foods and trays were promptly filled when running low. Reception has very good front of house staff, with welcoming smiles and excellent introduction information. Good entertainment at the pool and night bar every day/evening. A staff member even did an Elvis night and was brilliant, very enjoyable. Would highly recommend this hotel.

Stayed in March 2024

Lovely location, close to everything yet far enough way for peace and quiet

Stayed in February 2024

The pools were not heated and that would be an area that could be addressed for winter months.

The hotel was modern and it's position in the resort was great. Food was plentiful and there was always something to enjoy. The entertainment was great and there was something on each night. The pool area was always immaculately clean as were the rooms and public areas. The all inclusive took a little to get used to but once you did it was simple. There was very little to dislike about the hotel.

Stayed in March 2024

Temperature in room was very warm and had to get assistance to reset air conditioning. Took a few hours to get temperature to acceptable level

Facilities, staff and food were excellent. Location is good and place was pristine. The breakfast was excellent and dinner was varied and very tasty. Highly recommended

Stayed in February 2024

Everything a little convoluted where it didn't need to be eg,checking in, getting pool towels, going to the gym i think there is a more streamlined way to organise those things. A non buffet lunch option for non all inclusive guests. Nicer cocktails with more variety. Not have the entertainment team on loudspeakers at 10am or so. I would have liked to be closer to the centre of Corralejo but for the price and amenities I think was a good price

Beautiful clean rooms. Really close to the pool which had a lovely pool set up and comfy loungers. Staff were very nice. Breakfast was lovely. Very comfy beds. Lovely powerful shower.

Stayed in February 2024

Food was amazing, really fresh and good variety. Rooms are a great size and gym was above what you would expect a hotel gym to be equipped with.

Stayed in January 2024

Pools were freezing and a hot tub was not a hot tub

Lovely food, great location , very clean and had everything you could need

Stayed in December 2023

Slippers not provided

Food was delicious

Stayed in December 2023

The food... It was okayyyy.. as stated above the pizza was fantastic. 10/10. Can't fault the pizza. Everything else was just ok. I found everything to be a little bit cold. It had a fairly good selection and was quite varied... But I'm a bit hard to please as I'm a bit of foodie so I don't think a buffet is for me anyway. The entertainment wasn't really our cup of tea either... But it was fine ..wasn't awful.

Where do we start... The room was gorgeous- tastefully decorated, clean and it had patio doors that led out into one of the quiet pools! The staff were very attentive and made a massive effort with us! It was my partners birthday and they came to our room to surprise us with a bottle of cava 😍 I couldn't believe how thoughtful this was.. !! The drinks included with all inclusive were great and very strong... One cocktail was enough to get me a bit tipsy!!! Definitely not watered down and it was great to see a little menu of (tasty) cocktails included. We loved the vibe... It was nice and chill but not too quite too! The pools were lovely and clean.. the main one was absolutely freezing though!! We never struggled to find two free sunbeds together! We really enjoyed the rooftop pool as the views were stunning. Can't remember her name but the lady often working on the rooftop pool was LOVELY and would always bring around sandwiches and fruit to everyone just before lunch! The pizza at the buffet was outstanding... And definitely the best thing at the buffet. We had the best time... Definitely one of the best hotels we've ever stayed in!!.. and we've stayed in alot!!

Stayed in November 2023

Glasses were sometimes dirty, breakfast was a bit crowded as expected in all inclusive concept.

Everything. Very nice pool area, kind atmosphere, room and balcony with pool view were spacious.

Stayed in December 2023

Having to leave to come home.

every thing was great good selection of food at all meals staff lovely room big and clean entertainment very good.

Stayed in November 2023

We booked a Superior suite through booking.com. The description said there was a separate bedroom and lounge but there actually wasn't. It wasn't the hotels fault but the description needs amending.

Location, staff, cleanliness and friendliness

Stayed in October 2023

- In my opinion, the hotel let itself down with the alcohol on the standard All Inclusive. I understand having local brands, but the quality of the spirits, wine and sparkling wine was particularly poor to the point that some drinks (in particular the coconut rum, brut and vodka) did not taste nice. - Dessert, with the exception of a fantastic chocolate fountain one evening, was also very repetitive and not the quality I would have expected. - The swimming pools were ice cold. I have read there are mandated restrictions on heating and cooling so perhaps beyond the hotel's control. - The rooftop infinity pool area is only open 11-5. This is far too restrictive and should be 10am - 5.30pm to enjoy the weather.

- Every single area of the hotel, including the pool areas, guest rooms, reception and dining areas, were spotlessly clean and well maintained. - The staff are an absolute credit to the hotel. Always friendly, helpful and genuinely care about the guest experience. - Quick and easy check in - Fast, free WiFi - Great quality starters, mains and salad bar at the buffet. I doubt anyone would struggle to find something they enjoyed! - our suite was spacious, modern and comfortable with great air conditioning and a lovely view of the pool - The rooftop infinity pool area was stunning, with ample loungers and a lovely bar - Great location, a comfortable walk into the centre of Corralejo and to the stunning sand dunes.

Stayed in November 2023

Only complaint, ran short of towels a couple of times.

Staff very helpful and friendly

Stayed in October 2023

I thought there was bike hire at the property but turns out that was wrong. Would have been nice to have a few different snacks outside meal times as opposed to just basic nuggets/calamari/chips

Spacious rooms, comfy beds, great food included in the all inclusive

Stayed in October 2023

We didn't have an air conditioner at our room, only a fan, what didn't help, so it was very hot inside.

The food was delicious, swimming pool area was nice, coffee and tea facilities in room, staff always polite and smiley.

Stayed in October 2023

More staff needed overall, we were well looked after BUT we felt to the detriment of the existing staff , fair is fair! Use of single use plastic way in excess of what it could be with a little thought. We all have to do our bit to contribute to our future . When booking with booking.com it does not make it clear EXACTLY what you are entitled to as a superior room guest of the Zensation block. What was included last visit seems to have changed to lesser entitlements. Best to specify so no ambiguity. e,g.days you can use of roof top pool, premium drinks

The Zensation block is worth the extra money for the AC . Gino the entertainment manager is fantastic and does his best to get everyone involved. The staff are beyond amazing I've never seen staff work so hard with a smile on their face all the time.

Stayed in October 2023