Heros Kalea 7, 48009 Bilbao, Spain
#51 of 62 hotels in Bilbao
Guests' ChoiceBased on 431 hostel reviews
7.6Cleanliness
7.8
Comfort
7.7
Location
9.2
Facilities
7.8
Staff
8.3
Value for money
7.6
Free WiFi
6.6
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End of dialog contentReviewed: 2 June 2024
Agnieszka
PolandMuch overpriced
Okay hostel to spend a night
Stayed in May 2024
Reviewed: 16 May 2024
Piibe
EstoniaBunk beds are so low you can’t sit on the bottom beds which made the stay quite uncomfortable.
Excellent location, helpful staff.
Stayed in May 2024
Reviewed: 14 May 2024
Dot
SingaporeLuggage room & bathroom can be cleaner.
Very helpful staff. Go out of the way to help beyond their duty. Clean room & bed.
Stayed in May 2024
Reviewed: 13 May 2024
Eddy
SwitzerlandThe room climate in our (18P) dorm was not ideal. There was no real window, only a door to access an "garden like" air shaft
The service was very good, the staff friendly. We rented bikes via Bike rentals which were shipped to the Poshtel, although the boxes were huge, they accepted to store them for some days before our arrival. Truly bike-friendly. And we could store the bikes inside during our stay.
Stayed in May 2024
Reviewed: 13 May 2024
Lewis
United KingdomThe WiFi was a little slow in the room but not really a problem
Nice hostel, friendly staff, great location :)
Stayed in May 2024
Reviewed: 12 May 2024
Ittan
FranceGood location
Stayed in May 2024
Reviewed: 12 May 2024
Pirita
FinlandFemale dorm was ok, windows were broken and could not open so air was not good during night. Mostly pilgrims, bunk beds were rocking even when it would be so easy to bolt them on a wall.. great location!
Stayed in May 2024
Reviewed: 11 May 2024
Giovanni
ItalyBathroom was smelling and too humid. Water drop from shower
Stayed in May 2024
Reviewed: 11 May 2024
Miller
United StatesNext door was placed a young sporting team of boys that were loud, bouncing off walls. They did eventually quiet, but it was a little much.
Great location to Guggenheim.
Stayed in May 2024
Reviewed: 11 May 2024
Adrienne
United StatesOnly one bathroom for the 12 beds in the women’s room. Small number of charging plugs.
Clean, friendly, good common space. Women only room was nice and quiet.
Stayed in May 2024
Reviewed: 10 May 2024
Barry
United StatesEverything was perfect. We'll be back!
Great, clean accomodations. Front desk, Rachel was so helpful, exhuberant young preson. She was very helpful with planning routes and navigating the city and trains!
Stayed in May 2024
Reviewed: 2 May 2024
Robyn
AustraliaSheets, duvet covers and pillow cases are provided, but you have to put them all on yourself.
Great location for visiting the Guggenheim. The staff were fantastic.
Stayed in April 2024
Reviewed: 29 April 2024
Alan
United StatesCheck-in could be baffling- fortunately I had someone who had been there before guide me a bit.
Central location, inexpensive.
Stayed in April 2024
Reviewed: 19 April 2024
Mark
CanadaAutomated check-in was a little challenging
facility was an an excellent location
Stayed in April 2024
Reviewed: 17 April 2024
Liz
United KingdomGood location near Guggenheim
Stayed in March 2024
Reviewed: 23 March 2024
Mustafa
TurkeyTwo people stayed in the same bed.
Location
Stayed in March 2024
Reviewed: 4 February 2024
Alaf
United KingdomStaff did their job and did it well however their attitude seemed a little off, maybe they were tired or less interested in this part of the job. Automated machine for self check in was not working and getting help was not so straightforward.
10/10 even better than most hotels I’ve been. Clean and has everything you would need.
Stayed in December 2023
Reviewed: 9 November 2023
Anna
Latviathere was a broken window in our room that was not possible to close and the floor in room was not clean when we arrived
location
Stayed in November 2023
Reviewed: 7 November 2023
Caitlin
PhilippinesTheir luggage storage is a room where anyone who can enter the hostel can go inside and take your things. It didn't feel particularly safe especially when the reception is left unattended. Another thing is that when I came back to take my luggage after checking out, there was nobody at the reception so I could not enter the hostel to get my bag.
Location is amazing, extremely close to the Guggenheim. The neighborhood is great and very easily accessed through public transport. The hostel staff was also great and accommodated my request to store my luggage before checking in and after checking out. The hostel was also clean and provided linens, lockers, and a kitchen. The bed was also comfortable.
Stayed in October 2023
Reviewed: 5 November 2023
Waineck
SloveniaNothing special, I would expect lower prices for what you get.
Accomodation was ok for one night. I would expect a bit lower prices. Breakfast was ok, but for me a little bit small. Location is good, bus for airport stops nearby.
Stayed in September 2023
Reviewed: 1 November 2023
Jing
GermanyRoom a bit dark
Super location, very convenient. The bar besides is pretty nice too.
Stayed in October 2023
Reviewed: 25 October 2023
Dolores
SpainMuy buen location, good beds, clean kitchen. Roommates very pleasant customers. Cafetera y restaurante good. I had been there in two occasions,2018 and 2023 , I will come back. I will recommended, special to good travelers. BILBAO BEAUTIFUL CITY 🌃
Stayed in October 2023
Reviewed: 16 October 2023
Héctor
SpainTje condition was extremely hot in the room and be working all the night.
Stayed in October 2023
Reviewed: 13 October 2023
Brazzarotto
NetherlandsFor a private room, I think it could be a bit nicer and cozy.
Very well located
Stayed in October 2023
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