They need more sun beds by the pool and toilets out at the pool area.

The hotel was clean and tidy. The pool was really good and the spa was brilliant and a great value for money. The hotel is 10minutes walk from the metro and then 10minutes on the metro into the centre. The hotel is 5minute walk to the museum of sciences and the aquarium.

Stayed in May 2023

We have no negative items. Perhaps the noisy breakfast room when everybody arrived at the same time.

We were very happy with our stay. Breakfast was super with a lot of fruit and the staff was very helpful and friendly.

Stayed in May 2023

To shower had to stand in bath very inconvenient also height of toilets from floor could be made higher, no grip rail in bath or for toilet

We loved location it was so near everything within minutes Room was great, not so bathroom having to climb into bath for shower was very inconvenient We did not have breakfast at all in hotel very expensive.

Stayed in May 2023

Rooms are not perfectly clean, it doesn't seem like AC is ever turned off even when it says it is, no proper espresso (only some instant or nespresso coffee) in hotel's bar, and absolutely the worst thing of all is that beds have wheels which are not locked.

Very convenient location, spacy rooms, generally very quiet.

Stayed in May 2023

The hotel was next to a busy road so the pool area was not very relaxing. No pool side bar/food. The hotel is about 30 minutes to the main old town by bus.

Very large, modern and clean rooms. Friendly and knowledgeable staff. Wonderful treatments at the spa and a lovely thermal suite.

Stayed in May 2023

Dinner portions were very small. Paper and plastic cups in the bedroom, no ironing facilities..

Bed was extremely comfortable, good shower. Bar staff were friendly and attentive.

Stayed in May 2023

Some details should be improved. AC cannot be controlled from the room, only from reception. Not comfortable !! Wifi connection needs to update every time you come to the hotel. No wifi signal at the swimming pool. Check-in at 4 pm.

Very nice and clean hotel with great facilities. Excellent location, just 10 minutes walk from the impressive Ciutat de las Arts. Many restaurants around. Outdoor pool is really appreciated in such a warm city as Valencia. Not very big but usually not overcrowded (I did not try in plain Summer) The Spa is great. It is worth paying 15 € for 90 minutes.

Stayed in April 2023

The bathroom misses the basics of earbuds, cotton wipes and a shower cap - the provided shower gel and body lotion are okay.

Had a fab weekend in Valencia, the rooms are clean and very comfortable. Had dinner in the restaurant one night and food was delicious, The staff were very friendly and helpful. Even though it is situated in a less historic area, it is a short walk to the beach and restaurants. The hop on and hop off bus stop is directly across the road and a great way to see the city. Lovely pool and overall very nice stay

Stayed in April 2023

the beds didn’t have a headboard attached to them so when you sat up on the bed leaning against the headboard the bed moved away from you !!

the staff were helpful, the rooms spacious and clean and the bathroom had a nice walk in shower

Stayed in April 2023

scrambled egg .....

Nice bath & good quality bed and good facilities etc

Stayed in April 2023

no tea & coffee facilities

clean & modern

Stayed in April 2023

The whole hotel has an atmosphere of calm and relaxation. It is a great location for shopping and the City of Arts and Sciences. The pool was clean and the surrounding area was relaxing with comfortable furniture, water features and plants. The spa as lovely.

Stayed in April 2023

There was nothing we didn't like.

We had a family suite and it suited our needs perfectly. The hotel was modern and clean with very helpful and friendly staff. Great choice of food, a nice bar and lovely spa facilities.

Stayed in April 2023

Nothing wrong to say about the hotel except the isolation, impossible to sleep at night due to traffic on the façade side.

Stayed in March 2023

Everything was fine. Spa was very nice!

Perfect location and beautiful view.

Stayed in March 2023

the shower floor was so slippery and I fell over hurt my head and hip!

spacious rooms

Stayed in April 2023

We booked a double bed as a couple and we're given a room with two single beds The spa was hardly open during our time When we spoke to the reception staff in the evening about the room situation, the lady was a little rude and dismissive.

The location was amazing and the rooms were spacious. The morning reception team were lovely

Stayed in March 2023

The window curtain in our room was just a couple of centimetres short in width so external light was present in the room all night. The bill for our stay was itemised by the day so we noticed the weekend rate was double that of other days. We felt this was a bit excessive. We would check daily rates more carefully in future.

Our room was comfortable, clean & housekeeping staff were very efficient. Our room was regularly made up by the time we returned from breakfast. The bed was comfortable. There was a good choice of options at breakfast. Although it was a buffet-style breakfast the hot food was sufficiently hot for eating. This has not always been the case at previous hotels we had stayed. The breakfast was excellent value. The hotel was very quiet inside, though as we were visiting during the Fallas period there was external noise late into the night. This can only be expected during Fallas as the firework display in the Turia starts at 1.00am.

Stayed in March 2023

good location, great spa, friendly staff, comfortable room

Stayed in March 2023

Free buses to the center, the train station and the airport

Very good breakfast. Could have more options. The location is not that close to the center

Stayed in March 2023

For a 4 star hotel I would expect to have slippers in the room.

The hotel is nice and has a good location, near the City of Arts, shopping center, bus station and restaurants. The rooms and the bathrooms are big and cleaned daily. The towels are changed daily.

Stayed in March 2023

Would be good if there was toiletries supplied, the soap dispenser wasn’t working. Beds quite uncomfortable.

The room was spacious with a nice walk in shower. Plenty of wardrobe space.

Stayed in March 2023

We opted for a superior room so we could have tea and coffee facilities, but there was a shared hot water device by the lifts rather than a kettle inside the room.

Good location to the museums, plus there were a few local shops and restaurants nearby

Stayed in March 2023

Great location! I would come back as soon as I can!

Stayed in February 2023

the room we had booked was boxy and soleless. we upgraded to a junior suite which was spacious and more comfortable but again soleless. the noise from the party tent ( due to Fallas festival) was right outside our window and was very loud and went in til 2 am. difficult to sleep. Air con not working, reported it 3 days in a row before fixed! ( it was 30 degrees and could not open windows due to noise) You have to pay 17 euros each to use the indoor pool! so didn’t bother.

well located for access to transport routes into city centre and near to science centre and beach area. underground parking great as we had hired a car as travelling further down the coast after our stay in the city

Stayed in March 2023