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  5. Reviews of MYR Puerta Serranos

Reviews of MYR Puerta Serranos 4 stars

Calle Blanquerías, 4, Ciutat Vella, 46003 Valencia, Spain

#2 of 153 hotels in Valencia

Guests' Choice

Review score

Based on 862 hotel reviews

9.5

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.8

  • Location

    9.8

  • Facilities

    9.5

  • Staff

    9.9

  • Value for money

    9.1

  • Free WiFi

    9.4

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Showing 76 – 100

  • Reviewed: 15 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The room is a bit cramped, there's a bit of road noise due to the location near a relatively main road, but soundproofing is great so it's not too much of an issue. Breakfast is a la carte and very good quality, but not having any kind of buffet is a bit inconvenient as everything needs to be ordered individually, including drinks, cereal, milk etc. These were very minor inconveniences and didn't really affect the quality of our stay.

    Beautiful, clean, modern rooms. Great design and high quality materials used throughout the hotel. Very friendly and helpful staff. Super comfy bed.

    Stayed in February 2024

  • Reviewed: 13 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Great quiet location at edge of old town with bus stops and tram nearby.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    10
    Exceptional staff, great rooms
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    Nothing!

    Location was fantastic, easy to reach by metro from the airport. The staff were exceptional - Pablo sat down with me to show me the parts of the city he'd recommend I visit, whilst ensuring everything on my trip went well. The room was very modern, clean and comfortable.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    10
    Excellent stay. Amazing location, great staff and overall service
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Amazing breakfast and service. Small but cozy and modern rooms.

    Stayed in February 2024

  • Reviewed: 11 February 2024

    10
    Excellent staff and location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    View from room

    Friendly and helpfull staff

    Stayed in February 2024

  • Reviewed: 10 February 2024

    10
    "Fantastic hotel with spacious, modern rooms, friendly staff, and convenient location. Stunning roof
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    While everything about our stay was excellent, the only downside was that our room didn't offer any views. Nevertheless, the experience was pleasant and the amenities were great

    "Amazing Hotel Experience! This hotel truly exceeded our expectations. The interior is beautifully designed, and the staff are incredibly friendly and helpful with information and any inquiries we had. The rooms are exceptionally spacious with a beautiful modern design. Additionally, the hotel features a rooftop area with stunning views and a restaurant serving delicious breakfasts. The location of the hotel is very convenient, making our stay even more enjoyable. Would highly recommend to anyone visiting!"

    Stayed in December 2023

  • Reviewed: 9 February 2024

    10
    Recommend
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Hard mattress

    Staff

    Stayed in February 2024

  • Reviewed: 8 February 2024

    10
    Excellent hotel right next to Torres de Serranos
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 6 nights

    The room was a little noisy sometimes, but nothing too serious.

    The staff were very nice and helpful right from the start, especially Nacho, welcoming me and giving me a tour, showing poi on a map. Later on, they've left a note in my room to check how i was and a left an energy drink for me when they noticed i went running. The room had a kettle and small muffins every day. The bed was comfy and cleanliness was top. It also had a small balcony with view to the city and the towers. I enjoyed my stay very much and it exceeded my expectations.

    Stayed in January 2024

  • Reviewed: 7 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Car park access was very tight but staff assist. Although breakfast was fresh, abnormal way of ordering instead of usual buffet did not suit us. Would use hotel again but use local cafes for breakfast.

    Location was perfect Car park floor immaculate- mopped clean!

    Stayed in January 2024

  • Reviewed: 5 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    The hotel was excellent. My wife and I really enjoyed our stay there. We had everything we needed, stylish rooms, spotless, modern, and well-fitted throughout. The staff was attentive to your every need, from, check-in, restaurant, and cleaners, very helpful. Perfect location, most tourist sites are literally on their doorstep. Overall 10/10

    Stayed in February 2024

  • Reviewed: 5 February 2024

    10
    Fantastic stay in the city center of Valencia
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    It was just perfect! The beautiful room, The breakfast wich was freshly made every morning and they noticed it was my birthday during the stay. they brought a bottle of Cava to the room with some almond chocolates.

    Stayed in January 2024

  • Reviewed: 5 February 2024

    10
    The best hotel stay I’ve had .. staff are the best I’ve encountered
    • Business trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Absolutely nothing . Again top class .

    The staff make a hotel and I’ve have stayed worldwide and never had such amazing service , help and friendliness . Front desk staff cleaning and hospitality staff all 5 star . My wife’s bday and they knew and brought little cake and a candle . Can’t speak highly enough . Location is great to walking distance to everything .

    Stayed in February 2024

  • Reviewed: 5 February 2024

    10
    Beautiful elegant clean
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing!

    Beautiful and clean! Employees are kind and wonderful also

    Stayed in February 2024

  • Reviewed: 4 February 2024

    10
    Absolutely great!!!
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location is awesome. The staff, Pablo , Frederica and the rest of the staff make sure it is an exceptional experience. The rooms are cozy and roomy. Bed is great. 300% recommended!!!

    Stayed in January 2024

  • Reviewed: 3 February 2024

    9.0
    Great location and hotel
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Not much

    Excellent varied and personalised served breakfast. Excellent location. Great staff and well appointed room

    Stayed in January 2024

  • Reviewed: 2 February 2024

    10
    Very happy with our choice of hotel, would recommend it.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    Layout of breakfast menu, it just didn't sit right. On a very personal note, whatever was used on the sheets irritated my eyelids.

    Location ideal, on edge of old town, next to park, near all attractions. Car parking underground (paying) was excellent, highly recommended. Breakfast good, very pleasantly served. Housekeeping was super efficient, very nice staff. Front desk very helpful, assisting with some reservations for us. Choice of pillows really good.

    Stayed in January 2024

  • Reviewed: 1 February 2024

    10
    superb smallish hotel in a great location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Staff were excellent. Big thanks to Pablo especially.

    Stayed in January 2024

  • Reviewed: 31 January 2024

    10
    Great Hotel!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We loved the location, design, cleanliness and staff welcoming experience!

    Stayed in November 2023

  • Reviewed: 29 January 2024

    10
    Great 3 day break
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    A bit above our normal budget but worth every penny

    Location on the edge of the old town is excellent Room was clean and comfortable - quiet throughout Hotel is stylish Good roof top terrace Staff are friendly and helpful - happily shared good knowledge of the local area

    Stayed in January 2024

  • Reviewed: 29 January 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The water in the shower too hot

    Spacious room, good lighting, comfy bed. I have asked for a lower floor and got the 1st. Very good choice at the breakfast even for a vegetarian

    Stayed in January 2024

  • Reviewed: 29 January 2024

    10
    Fantastic hotel, fantastic city, fantastic trip
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    The staff were excellent (particularly Nacho)

    Stayed in January 2024

  • Reviewed: 28 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff are a credit to the hotel..room beautiful and breakfast great

    Stayed in January 2024

  • Reviewed: 25 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights

    would liked to have had breakfast in hotel but was a too expensive.

    Hotel and room were very clean, Staff were very friendly and helpful. perfect location for walking/cycling around city. close to all local tourist spots by foot. Plenty of bars and restaurants to choose from close to hotel. Next to park and nice easy 40 min cycle to the beach.

    Stayed in January 2024

  • Reviewed: 25 January 2024

    10
    Happy customer will return again
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Lovely modern clean and centrally located hotel. Staff were very helpful and friendly.

    Stayed in January 2024

  • Reviewed: 25 January 2024

    10
    Highly recommended stay in Valencia
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    There wasn't any negative issue.

    Everything was perfect, the staff is amazing, the hotel is so clean and cosy, highly recommended!

    Stayed in January 2024

Showing 76 – 100

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