Reviews of Quatro Puerta del Sol 4 stars
Sevilla, 4, Centro, 28014 Madrid, Spain
#265 of 440 hotels in Madrid
Guests' ChoiceReview score
Based on 444 hotel reviews
8.3Score breakdown
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Cleanliness
8.4
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Comfort
8.5
-
Location
9.7
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Facilities
8.1
-
Staff
9.1
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Value for money
8.0
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Free WiFi
8.3
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Reviewed: 26 May 2024
Narendra
United States7 reviews9.0Superb- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 4 nights
- • Submitted via mobile
Only carbs for vegetarian people
Would have appreciated more vegetarian protein for breakfast
Stayed in May 2024
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Reviewed: 25 May 2024
Mayilyan
Armenia1 review8.0Very good- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
The roomo was small.
The location and the balcony.
Stayed in May 2024
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Reviewed: 23 May 2024
Karine
Armenia9 reviews8.0Very good- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 6 nights
- • Submitted via mobile
Bathrooms No 4 star supply of bathroom goodies
Staff Location
Stayed in May 2024
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Reviewed: 22 May 2024
John
United Kingdom3 reviews7.0“Great location in the centre of Madrid.”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 6 nights
Tiles in bathroom looked damaged. Room safe kept looking me out, had to get staff in twice to open it.
Staff were very helpful. Room cleaned everyday. Central Madrid location.
Stayed in May 2024
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Reviewed: 18 May 2024
Anthony
United Kingdom23 reviews1 helpful vote9.0“Great holiday.”- • Leisure trip
- • Group
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Brilliant location. You are able to access all the galleries etc and sites. The breakfast was very good. The staff were great.
Stayed in April 2024
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Reviewed: 17 May 2024
Rosaida
Philippines38 reviews2 helpful votes9.0“Great location with well appointed rooms”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 3 nights
very good location with nice rooms
Stayed in April 2024
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Reviewed: 14 May 2024
Gail
United States11 reviews1 helpful vote9.0“It was one night on the way to the airport but we would definitely book again.”- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 1 night
- • Submitted via mobile
It would be great if there was a cocktail bar area
Excellent location and within easy distance to the Gran Vía..
Stayed in May 2024
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Reviewed: 8 May 2024
Brian
Ireland6 reviews1 helpful vote9.0“Good hotel in a great location”- • Leisure trip
- • Group
- • Double single use
- • Stayed 2 nights
- • Submitted via mobile
Noise in the street outside at night. There is a night club a couple of doors up the street and there was a lot of noise at 3am on both nights of our stay. I will stay at the hotel again but next time will bring earplugs!!
Superb location. Clean rooms. Good breakfast. Friendly and helpful staff particularly on reception.
Stayed in May 2024
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Reviewed: 6 May 2024
Naturallycurious
Canada9 reviews9.0Superb- • Leisure trip
- • Solo traveller
- • Double single use
- • Stayed 1 night
- • Submitted via mobile
Mini had everything for a fee. Including water.
Exceptionally good breakfast, the best I had in any hotel. It is more like a small, very diverse buffet. Also, everyone was very welcoming and tried to help if necessary. Very nice place, excellent location.
Stayed in May 2024
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Reviewed: 6 May 2024
Yogi
Saudi Arabia44 reviews6 helpful votes7.0“Location is outstanding, other than that just okay”- • Business trip
- • Solo traveller
- • Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Location was superb
Stayed in May 2024
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Reviewed: 3 May 2024
Peter
Canada12 reviews1 helpful vote8.0“Excellent place to take in the sounds and energy of this beautiful city.”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 2 nights
Nothing…
The staff and location could not be better for a quick stay in Madrid. As it is in all of Europe the rooms are small but we only sleep there but can be noisy outside. We stay there every time we visit Madrid.
Stayed in April 2024
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Reviewed: 2 May 2024
Charlie
United States6 reviews9.0“FANTASTIC location and a quality property”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Issue with TV but was not there to watch tv
Location was perfect and the hotel was a GREAT value
Stayed in May 2024
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Reviewed: 29 April 2024
Jacklyn
United States5 reviews2 helpful votes9.0“Comfortable and centrally located hotel.”- • Leisure trip
- • Family with young children
- • Quadruple Room with Bath
- • Stayed 3 nights
The half shower door did not stop water from getting onto the floor nightly even when we kept the shower head on a low setting and turned it inwards. And more hooks in the bathrooms to hang towels/toiletry bags would also be helpful. While there was plenty of hanging closet space, would have been more useful had there been a dresser w/drawers or more shelves in the closets.
My family of 4 got the family room with 4 twin beds. 2 of the twins were in the living room area and the other 2 were in the bedroom area (separated by a door) which worked out nicely for us. Beds were comfortable/firm enough, room was spacious albeit you had to walk through the bedroom to get to the bathroom. They provide liquid hand soap, shower soap and shampoo so bring your own conditioner. We were on the 6th floor so street noise was not a problem. Hotel was very convenient to Puerta del Sol and most key points within the main city center. Staff was friendly. Would stay here again.
Stayed in April 2024
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Reviewed: 29 April 2024
Ivan
Colombia18 reviews2 helpful votes7.0Good- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Bed: comfortable but bed was squeaky! Staff; great, except by the breakfast lady who was a bit rude
Location
Stayed in April 2024
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Reviewed: 26 April 2024
Radu
Romania13 reviews8.0“Good enough”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 5 nights
Acceptable, it can be more variable
Stayed in April 2024
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Reviewed: 21 April 2024
Elena
United Kingdom21 reviews1 helpful vote7.0“Great location and nice hotel but issues with cleaning”- • Leisure trip
- • Solo traveller
- • Double single use
- • Stayed 10 nights
- • Submitted via mobile
1. Cleaning: Biggest issue of all. When I moved in, the shampoo and conditioner bottles were not refilled, which I discovered late one night. And while additional shampoo bottles were available at reception, for conditioner you would have to wait until the morning (ended up asking to get some in a paper cup instead). Would assume the room is either properly stocked for a new guest or additional bottles are easily available. Moreover, the next day my room was entered into and cleaned despite a “Do Not Disturb” sign, which should be unacceptable practice. 2. Bedding: Strangely at some point my blanket was not put in a blanket cover but between two separate bedsheets (!). Which is quite uncomfortable as it kept getting partially undone and tangled up. Took a video of this even. 3. Bathroom design: A final small suggestion would be to rethink tiling in the bathroom, as at first it looks like it’s mouldy even though it’s just a tile design.
1. Location: Really convenient location, close to metro and walkable distance to Atocha train station. 24-hour reception is helpful when you arrive late and leave early. 2. Facilities: Room is rather nice despite an unusual layout, the bathroom even has a bidet. Breakfast was good enough, vegetables and fruit were available, etc. 3. Staff: The reception and kitchen staff were extremely helpful, e.g. explained how to best get to different destinations for day trips and got me a nice breakfast bag as I was leaving early in the morning.
Stayed in April 2024
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Reviewed: 5 April 2024
Kirsty
United Kingdom10 reviews8.0“Nice central hotel. Would stay again”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Nothing not to like.
Very central, Nice small ish room, breakfast really nice.
Stayed in March 2024
-
Reviewed: 5 April 2024
Enis
Turkey13 reviews7.0“Location is very good”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Location
Stayed in February 2024
-
Reviewed: 3 April 2024
Mark
United Kingdom9 reviews8.0“Great location. Would recommend”- • Leisure trip
- • Couple
- • Superior Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Great location. Staff very helpful especially Arthur on the front desk, who was of great assistance with local travel and restaurant advice
Stayed in April 2024
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Reviewed: 30 March 2024
Roxana
Italy5 reviews7.0Good- • Leisure trip
- • Solo traveller
- • Double single use
- • Stayed 1 night
- • Submitted via mobile
The accommodation was very noisy during the night and day.
Friendly staff
Stayed in March 2024
-
Reviewed: 30 March 2024
Smith
Ireland8 reviews1 helpful vote9.0Superb- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Nothing
Location and friendly staff
Stayed in March 2024
-
Reviewed: 27 March 2024
Stacey
United States5 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 1 night
I liked the location and the views were nice. The room was very nice, and I think the value was good
Stayed in March 2024
-
Reviewed: 27 March 2024
Stacey
United States5 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Excellent location. Loved the views and the rooms were very comfortable and qu
Stayed in March 2024
-
Reviewed: 27 March 2024
Jussi
Finland30 reviews3 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Location.
Stayed in March 2024
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