Plaza de la Magdalena 1, Old town, 41004 Seville, Spain
#204 of 204 hotels in Seville
Guests' ChoiceBased on 739 hotel reviews
9.1Cleanliness
9.5
Comfort
9.5
Location
9.7
Facilities
9.3
Staff
9.5
Value for money
8.7
Free WiFi
9.5
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End of dialog contentReviewed: 31 May 2024
Ugur
NetherlandsCan be a little noisy in the night from the street.
Location, front desk staff and the rooms
Stayed in May 2024
Reviewed: 23 May 2024
Ken
United StatesWe had a junior suite which while big I believe could have been laid out differently to make it feel more like a suite rather than just a big room
Great location and good facilities. Especially liked the gym and bar area. Front desk and bar staff were excellent as we needed help with several issues such as scheduling trains.
Stayed in May 2024
Reviewed: 21 May 2024
Maxime
Belgiumno service at the rooftop in the afternoon had to call and they were coming directly
everything
Stayed in May 2024
Reviewed: 18 May 2024
Karen
United KingdomN/a
The hotel was in a great location; it was clean and we had a lovely quiet room with comfortable bed. Breakfast was included; really good variety of Continental and hot food. We could also order cooked food. The staff were exceptional friendly and welcoming. We had a late flight home and the staff kept our luggage and arranged that we could use a courtesy room to shower and change before heading for the airport.
Stayed in May 2024
Reviewed: 17 May 2024
Charissa
BelgiumWe booked a 5* hotel with swimming pool, and thought as a 5* we would have a warm swimming pool + rooftop bar. Unfortunately the rooftop bar was never open and the pool was not heated. We could never get a drink for example and when there were a lot of people, the towels were not changed or added. For that amount of money, we expected at least some water near the rooftop and swimming pool.
I loved the staff and breakfast! It was amazing :) The room was quiet and the coffee machine was very nice. Housekeeping did a great job!
Stayed in May 2024
Reviewed: 14 May 2024
Louise
United KingdomRooftop pool area was a little disappointing with not enough sun loungers/parasols and often the bar was closed which was a shame in the mid-late afternoons when we were relaxing around the pool area. We had to chase for water in the room every day as we were forgotten.
Booked Premium rooms which were lovely and spacious . Bar/lounge areas were great. Had a la carte and buffet breakfast which had excellent choices, though service was often slow with our dishes brought separately to the table and often like warm. Bar staff were excellent and very attentive.
Stayed in May 2024
Reviewed: 12 May 2024
Daphne
United StatesCannot think of anything I don’t like.
All was perfectly thought out and comfortable. The staff very responsive and knowledgeable. Service was excellent with small or bigger requests through my stay.
Stayed in May 2024
Reviewed: 8 May 2024
Teresa
PhilippinesNothing really
Location and good staff
Stayed in May 2024
Reviewed: 8 May 2024
Ruben
PhilippinesDoors of the bathrooms were awkward, making entry into the shower cramped. My wife stubbed her toe there. Also, why are there no racks for hanging used towels?
Breakfast was typically good. Location superb!
Stayed in May 2024
Reviewed: 8 May 2024
Joanna
United KingdomNothing all good
The pool The rooms The restaurant The bar The cleanliness
Stayed in May 2024
Reviewed: 26 April 2024
Alan
United KingdomShortage of Chefs created a problem with breakfast
Location is perfect for getting around the City Staff were excellent, very attentive and helpful
Stayed in April 2024
Reviewed: 25 April 2024
David
United KingdomDue to it being Holy Week, the Hotel bar was very busy and service slow.
Close to attractions and quality facilities
Stayed in March 2024
Reviewed: 19 April 2024
Paula
United KingdomDidn’t feel 5 star ( pool service not available on certain days , breakfast very basic ) , but everyone was so helpful and the manager excellent . Going out of their way to help you at all times .
The staff , location .
Stayed in April 2024
Reviewed: 9 April 2024
Robert
United KingdomAll good.
Good breakfast, good location.
Stayed in April 2024
Reviewed: 4 April 2024
Nikoletta
HungaryThe walls are thin, and noise from the neighbors can be heard through the room door as well. The street noise is also very loud. The towels are old and not soft. These are not acceptable in a five-star hotel.
A pleasant scent in the hotel, friendly staff.. A very comfortable,big size bed.
Stayed in April 2024
Reviewed: 1 April 2024
Bridget
United KingdomNo information in the room about hotel facilities and breakfast times, check out times etc. For a 5 star hotel details were lacking
The quality of breakfast is very good but the set up is poor. There was a lack of staff working and no information about where things were and what the system was to order food. Plates and drinks were often empty and were replenished only when staff were asked.
Stayed in April 2024
Reviewed: 29 March 2024
Anuja
United KingdomStaff were great, rooms were lovely and the breakfast was delicious
Stayed in March 2024
Reviewed: 26 March 2024
Alexandra
United KingdomThe quality of the towels was not for a 5* hotel, some of them were even ripped, this was the only thing we didn’t like
Very good location, nice hotel, David was very helpful and friendly
Stayed in March 2024
Reviewed: 25 March 2024
George
United KingdomWe found the breakfast expensive and poor value Staff were inattentive and the hot food was cold and was not replenished
Nothing
Stayed in March 2024
Reviewed: 24 March 2024
Danielle
IrelandFabulous hotel in the centre of Seville and in walking distance of all tourist spots. Breakfast was amazing and staff were very helpful in providing anything we needed and organising taxis.
Stayed in March 2024
Reviewed: 23 March 2024
Nicolas
SwitzerlandSuperb location Modern hotel, top notch facilities breakfast area had a lovely decor staff was friendly
Stayed in February 2024
Reviewed: 23 March 2024
Emma
United KingdomGreat hotel in a central location for exploring the city. Very clean with modern interiors Fantastic breakfast, multiple options to choose from. Very friendly and accomodating staff Lovely room with a huge terrace, well equipped with seating and sun beds, the hot tub was an added bonus Hotel has a well stocked gym and roof swimming pool
Stayed in March 2024
Reviewed: 21 March 2024
Tony
United Kingdomtxryctuvygbuhynuj
BREAKFAST extraordinarily expensive. LOCATOION excellent
Stayed in March 2024
Reviewed: 19 March 2024
Naseema
IrelandBreakfast did not provide enough options
Location was excellent Clean and quiet
Stayed in March 2024
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