No king bed, no breakfast and parking costs money, even if they don't monitor it. (There are some free parking near the Hotel).

Room was clean with a nice view over the park. Beds were comfy. Supermarkets and some restaurants were close. Also going to the Alcana center was not that far.

Stayed in May 2024

Hot food at breakfast wasn't very hot. Coffee machine a bit erratic.

Easy access to old town-10 minute walk. Hotel nice and quiet except for 1 morning when we couldn't get into breakfast because of coach party. Otherwise good selection for breakfast. Easy parking on the street.

Stayed in April 2024

Poor light in the bathroom

Good location

Stayed in March 2024

the breakfast was poor

the room was lovely

Stayed in February 2024

Nothing specific.

This is a good hotel with generous staff. The hotel is very clean and cozy. The restaurant had good food. We got parking space for free.

Stayed in February 2024

Room sound proofing not quite good

Modern setting

Stayed in February 2024

Nothing!!! All very good

Lovely hotel ,great location, and breakfast was excellent 👌

Stayed in December 2023

I didn’t know you couldn’t get breakfast to go unless you said it the day before. Maybe it’s important for all guests to get that information upon arriving.

Easy to get to, close to train station and bus stop. Close to the centre of Alcalá de Henares.

Stayed in November 2023

Excellent location, free parking on the streets outside hotel and short walk into the town. Small play park and supermarket close to hotel were also a bonus! Comfortable bed and travel cot for our toddler.

Stayed in October 2023

Door between rooms - There was a door between rooms and the sounds isolation between them wasn't great since I could hear the TV next door. It wasn't that big of an issue for us since we knew the guests next door but still something to consider if you are going to book. Bathroom - Really dark bathroom with limited light and in need or some minor repairs (some holes and silicon needs to be replaced). In addition, there was only one place to hang the towels (taking in consideration that their policy is to swap the towels if they are in the bathtub this is not the greatest of the ideas to save water). On one of the days we were left with only a towel as well

Calm location next to transports (bus) where you can get to the train stations fairly quickly if you plan to visit Madrid. Quick check-in (24 hours) and pleasant staff Breakfast - Fairly standard for nowadays with a good variety. Missed the beans but other than that everything was fresh and tasty Parking - Hotel parking is quite expensive although around the area you can find a spot fairly quickly. We parked outside during our stay and had no issues.

Stayed in October 2023

Pity there was no kettle and lacks plugs near bed for charging. AC kept turning off in the minoring.

Very central with easy parking in the neighbourhood.

Stayed in October 2023

WiFi was frustrating as every other day or so it kept signing me out. Bathroom was good but maybe needed some maintenance (grouting around bath/shower was coming undone, and the sink felt a bit wobbly). Should stress these didn't undermine the quality of the stay.

Good location for what was needed. Very comfy bed, Aircon was great. Shower was good.

Stayed in September 2023

Very close to historical center and parking wich was very good for the trip

Stayed in August 2023

I didnt get a double bed. There was no complimentary water in the room or even tea and coffee facilities in the room.

Jacuzzi pool upstairs, the speed of the lifts and the space downstairs in the reception, terrace and dining room

Stayed in August 2023

Wifi didnt work well in our room.

Location is good, rooftop pool is nice even some facilities are little bit outdated. Breakfast is ok.

Stayed in July 2023

Nice hotel for overnight stay. A few minutes walk from the city center. The room is clean and well maintained.

Stayed in July 2023

We originally booked a standard room but it was too cramped for 2 adults and a 6 year old. Beds in standard room felt a bit flimsy. We subsequently upgraded to a suite

Excellent location, staff and breakfast. The suite had a very comfortable bed and excellent shower

Stayed in July 2023

Staff and location

Stayed in June 2023

Staff and good location

Stayed in June 2023

Room furniture shows clear signs of use. It is a bit outside the very nice old town, but still on walking distance. Swimming pool was out of order

Spacious room with good view, we received an upgrade for free. Includes water cooker for tea and coffee and a bubble bath

Stayed in May 2023

Walking distance to supermarkets, train station and the centre of Alcalá.

Stayed in May 2023

No minibar in the room while price paid was high

The location was perfect, walking distance to the center

Stayed in April 2023

we had a superior room which was lovely with a large terrace. There was no furniture on the terrace which was such a shame it would have been lovely to sit out and relax

lovely room, great location near the old town,quiet with parking

Stayed in May 2023

Not many breakfast options. During my stay at the last night there was a group of students that they were making a lot of noise till late at night and very early in the morning. Hotel management should do a better job by informing teachers to keep an eye on their students. People have to sleep cause next day they have other commitments

Convenient location , friendly staff. Very clean.

Stayed in March 2023