Ortiguero n°117, 33555 Ortiguero, Spain
#1 of 7 hotels in Ortiguero
Guests' ChoiceBased on 56 hotel reviews
9.8Cleanliness
9.9
Comfort
9.9
Location
9.5
Facilities
9.8
Staff
10.0
Value for money
9.7
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 4 May 2024
Ben
United KingdomNothing!
Everything was amazing!
Stayed in April 2024
Reviewed: 2 May 2024
Florentina
RomaniaAmazing breakfast, impeccable cleanliness, such lovely hosts and hospitality. We were a group of friends and we had the loveliest time staying at Refugio del cares. We hiked around and then enjoyed such delicious food. Probably the best accomodation I encountered in Spain! Looking forward to come back in summer during warmer days.
Stayed in April 2024
Reviewed: 30 April 2024
Joana
PortugalThere’s nothing to point out. I’ve wished to stay longer and that the weather was nice to enjoy the pool with a Mountain View.
The best place to say at Picos da Europa. It’s well located, has an amazing Mountain View and the hosts are the best you can have. They prepare the most delicious meals with local products and they have into consideration if you have any restrictions.
Stayed in April 2024
Reviewed: 30 April 2024
Fernando
PortugalNothing that I recall.
The room and bed, the mountain views, the quietness, the amazing food and the fantastic hosts.
Stayed in April 2024
Reviewed: 24 April 2024
Jane
CanadaNothing.
A lovely warm welcome together with a beautiful house and rooms made this a special stay. That's not to mention the delicious cooking for both supper and breakfast. We should have stayed much longer.
Stayed in April 2024
Reviewed: 31 October 2023
Matheson
CanadaThe hosts were super attentive, welcoming and caring. They've created a relaxing setting in the mountains that's perfect for a weekend or even a week long stay. They are also great cooks!
Stayed in October 2023
Reviewed: 27 October 2023
Christos
United KingdomNothing, all was great
A very unique place with Amazing views. The stuff was very helpful and kind! I highly recommend it!
Stayed in October 2023
Reviewed: 6 October 2023
Shona
United KingdomNothing
The whole place was wonderfully calming and delightfully remote. The view from our room was breathtakingly beautiful, such amazing mountains. A swim in the lovely pool was just what I needed after a long hot day up in the mountains. The facilities were excellent and the couple who run the place couldn't have been kinder or nicer. Everything you could need had been thought of and the dinner and breakfast were delicious. We slept well in the very comfortable bed.
Stayed in October 2023
Reviewed: 2 October 2023
Annelien
BelgiumBest breakfast we had during our trip with fresh fruit and your choice (pancakes, toast with eggs..) made by the great chef! We also enjoyed the delicious dinner in a cosy home setting and took a refreshing swim. We were lucky with the sunny weather. The room on the ground floor had everything we needed and Irene warmly welcomed us.
Stayed in September 2023
Reviewed: 21 September 2023
Susan
United KingdomNothing
The property was lovely, with fabulous views. It was very clean. Dragos and Iraia were very helpful, nothing was too much trouble. Breakfast was delicious …freshly squeezed orange juice, wonderful choice of options to choose from .The omelette was very tasty. A real treasure of a place. Evening meals also available if you wish, these are also very good and reasonably priced. Lots of places to visit/things to do near by (you need a car)
Stayed in September 2023
Reviewed: 12 September 2023
Patricia
IrelandLovely hotel and very friendly and helpful owner. Breakfast really good and healthy, other meals excellent.
Stayed in September 2023
Reviewed: 2 September 2023
Kurt
United StatesWe had a ground floor room that could have used a bit more privacy by the window.
The place was spotless and the owners were kind and helpful. The food was excellent.
Stayed in September 2023
Reviewed: 19 August 2023
Bruno
PortugalAbsolutely nothing.
The place was very calm, extremely well decorated and with beatifull views. It is very central when intending to visit multiple "Picos da Europa" places, and a perfect place to rest and relax after an extenuating walk. Breakfast is simply perfect, and the couple responsible for managing the place is very helpful and kind. Couldn't be in a better place.
Stayed in July 2023
Reviewed: 24 June 2023
Heather
United StatesWonderful hosts, wonderful location & atmosphere, and the food was outstanding. Completely recommend.
Stayed in June 2023
Reviewed: 24 June 2023
Paul
New ZealandIt was perfect.
Fantastic friendly.hosts who will do everything to make your stay enjoyable. Delicious breakfast incl and we also enjoyed the evening dining options very much. The swimming pool is a real bonus on hot summer days.
Stayed in June 2023
Reviewed: 13 June 2023
Stefan
SwitzerlandIsana and her husband are super nice people and very helpful! The breakfast is fantastic! We really have enjoyed the stay, I’d love to come back for more hiking in the Picos! Thanks a lot and all the best for you! Stefan
Stayed in June 2023
Reviewed: 27 May 2023
Loes
NetherlandsNothing
Our stay here was magical. De hotel itself is beautiful, well-maintained and very clean. The room was comfortabel with a stunning view. Its location is perfect. You can drive to several hikes, and you are also close to the ocean. The owners do their utmost best to create a wonderfull stay. The breakfast is healthy and delicious. You can order lunch to take with you on your hikes. And dinner is a la carte and very good, as is the wine! We stayed a week and felt totally relaxed and cared for, we highly recommend this hotel!
Stayed in May 2023
Reviewed: 28 April 2023
Nicolas
SpainAmazing view and breakfast
Stayed in April 2023
Reviewed: 27 April 2023
Floriane
GermanyTo say something, I would mention the access route being very steep and narrow, so you have to hope no one is coming the other direction. But it is really worth it and parking is easy.
The hosts will do everything to make your stay pleasant: there is daily room service, room is really big and comfortable, the packed lunch and dinners we had were convenient and tasty. Breakfast is plentiful with a lot of choice. Loved the songs of the birds and cows nearby.
Stayed in April 2023
Reviewed: 28 March 2023
Leao
United StatesJust the wifi was slow. But it's in the mountains so expected. Everything else was outstanding!
Lovely house. Comfortable. Clean. Quiet. Beautiful setting. Good location.
Stayed in March 2023
Reviewed: 18 March 2023
Edward
IrelandBest ever hospitality.
Stayed in March 2023
Reviewed: 17 November 2022
Nora
AustriaVery, very nice and helpful hosts, best breakfast, very nice room, perfect stay!
Stayed in October 2022
Reviewed: 1 October 2022
Matthijs
NetherlandsIf you are on foot, the best of what the Picos has to offer is bit far away. But by car or by bike, this won't be a problem.
Refugio del Cares is a beautiful house, very comfortable, stylishly decorated and full of character. But best of all is the friendliness of host Ireilla and fabulous cooking skills of chef Dragos.
Stayed in September 2022
Reviewed: 29 September 2022
Stefania
Belgiumn/a
The recently recovered hotel is lovely: all details are duly thought of and of very good taste. There are only four rooms and this helps the quietness of the place that is amazing: the hotel’s motto is “where silence is an art” and it is 100% true! The owners, Iraia and her husband, are just wonderful: caring, kind, very professional. Breakfast is amazing too with its variety of choice and quality. All is fresh and handmade. Same for the dinner: if you wish so, you can enjoy dinner on-site, and this is really recommended! Also mattress was great and enabled us to have a wonderful and fully regenerating sleep. Overall, the stay was just great and wonderful!
Stayed in September 2022
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content