Everything was fantastic

Stayed in May 2024

Perfect location. Absolutely beautiful room.

Stayed in May 2024

None

Everything!

Stayed in May 2024

Nothing

Great location among the orange blossom trees. Just so beautiful and central to everything. Cute decor, clean and very comfortable bed.

Stayed in March 2024

We had a bit of a problem with a blocked shower, but the staff responded immediately and it was fixed very quickly. There was quite a lot of street noise in the mornings, which is worth considering if you like a lay-in, but it is a bustling city and a busy location, so to be expected.

Great location in a small square filled with orange trees in the historic centre, just next to some gardens. Rooms are unique with quirky decor and good facilities. It is also possible to use some of the facilties at the partner hotel where you will find a very helpful receptionist. You can also go to the partner hotel for a welcome drink. :-)

Stayed in April 2024

Beautiful hotel in the heart of Seville surrounded by orange trees, with a garage within walking distance. Beautiful interior of the rooms

Stayed in March 2024

The wifi was rather unreliable.

Excellent location in the lovely Santa Cruz area. Right opposite a flamenco theatre, and handy for lots of tapas bars. Lovely room. Very comfortable. Staff amazingly friendly.

Stayed in March 2024

We couldn't fault anything

The hotel manager couldn't do more to make us feel confortable. Very attentively and welcoming. The atmosphere and food in the restaurant were lovely. Very professional staff; very tasty food. We loved the booklet about the hotel and main attractions in Seville. Very interesting information and really well presented; well-done!

Stayed in March 2024

As it’s centrally located, there was quite a bit of noise from outside during some nights. If you’re going during the colder months and get cold easily like me, you’ll most likely find the room cold when the heating isn’t on (i.e. during the night/early morning when you wake up) but they do provide an extra blanket which helps.

Perfect location - very central with loads of food places nearby and only few minutes walk from the Alcázar and the cathedral. We arrived after midnight and the staff were great with communication and keeping in contact, they gave us the entry code and room details beforehand as well as how to get to the hotel from airport via taxi. We stayed in room 5 - room & bathroom were spacious, clean and well decorated. Bed was pretty comfortable but I personally didn’t like the pillow very much, my friend however thought the pillow was ok.

Stayed in February 2024

Maybe the bed could have been a bit bigger, but it was not a big deal :)

The location was PERFECT to visit the city: it's in the area of Santa Cruz, probably the best area for restaurants and bars, but also in a very quiet and silent corner of the neighborhood, so the room was very silent. Our room was great, with a balcony overlooking some orange trees, best way to wake up every day

Stayed in January 2024

Location , very good staff.

Stayed in December 2023

There was nothing we did not like

We liked the room it was very comfortable and what a great location. The staff was very helpful and nice

Stayed in November 2023

The breakfast can be bought in the main building of the hotel on a short walk. It is supposed to start at 7.45 but both days the buffet was not ready before 8:15 or even later. This led me to not being able to enjoy some of the breakfast items such as the hot items that only appeared when I was ready. This is not so nice as the breakfast is rather expensive.

Very nice location in the old city in a nice old building. Good room with water cooker. All facilities present and clean.

Stayed in November 2023

Nothing—all great.

Great location and although room was small it was elegant and very comfortable. Reuben was especially helpful and kind.

Stayed in October 2023

It was situated right in the hearth of Seville near the cathedral but a quiet peacefull location

Stayed in October 2023

Even though we’d given our arrival time there was no one to meet us. It’s self checkin but we weren’t given access codes in advance. We had to message on WhatsApp. No staff in person at all. You have to come downstairs to make a coffee which seems a little cheap given the hotel price. Overall feels a little tired

We loved the location, really beautiful. Fairly quiet for where we were.

Stayed in October 2023

Excellent location in classic seville area, walking distance from everything

Stayed in October 2023

Great location. Can walk to everything. Quiet, clean and nicely decorated

Stayed in October 2023

Beautiful rooms, so convenient, close to Santa Cruz restaurants, beautiful parks, Esplanade Espana and Cathedral and Alcazar. Really good location. Plus all amenities of sister hotel with excellent service from hotel manager. Wonderful coffee machine and kitchen / dining room at ground level. Highly recommend

Stayed in October 2023

Small shower.

The location was perfect for sight seeing.

Stayed in October 2023

Nothing

Perfect location in the Santa Cruz Historic Plaza!

Stayed in October 2023

We got a room that had no seperate bathroom, you could see the shower from the bed, jacuzzi that we were happy to have as an option in the main hotel didn't work, there was a big bug inside our room that got into my stuff but hotel personel solved it when we called them

Nice room, comfortable beds, ionized water that we got every day, quick service when its needed, the support of the main hotel, options to rent a bike, location was great - everything was near on a walking distance, the receptionist connected us to agencies that organized free guided tour of the city, Alcazar and cathedral, every problem was quickly solved and we enjoyed staying in Seville

Stayed in August 2023

There was no parking at site, had to use public parking 10 min away walk time.

The staff were very friendly and helpful. The room and overall hotel design really helps you feel you are in Seville. The location is right at the center, near the palace.

Stayed in August 2023

Even if I sleep with earplugs, I could hear absolutely everything that happened in the building: main door opening and closing, upstairs neighbors moving a chair, going to the bathroom, guests coming in and out their rooms, everything everyone was talking....the whole night. It was the worst sleep I had during a holiday. Also, it was unclear why we had to pay such a huge warranty for our dogs in case they destroyed something, considering that the only carpet in the room was so dirty that it even smelled bad. And we even had to follow-up with the property a week later to return our warranty. It´s totally fine to pay extra for our dogs (20, 30, 50 euro per night), we have been doing this in many countries. But to ask for more than 100 euro warranty, only by card, and not returning it in the following day after check-out, does not provide a good experience.

You pay for the location. It´s right in the city center, close to every cafe, restaurant and main attractions. The room is beautiful, check-in was relatively easy and the bed and couch comfortable.

Stayed in May 2023