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Reviews of Hotel Riviera 4 stars

Avenida del Mar, 21, 08398 Santa Susanna, Spain

#20 of 43 hotels in Santa Susanna

Guests' Choice

Review score

Based on 77 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.5

  • Location

    8.7

  • Facilities

    8.2

  • Staff

    8.5

  • Value for money

    8.3

  • Free WiFi

    7.1

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Showing 1 – 25

  • Reviewed: 24 October 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    no kettle in the room, went to the restaurant asked for hot water, they charged me 1 euro

    nice and clean room, great location minis walk to the beach and lots restaurants near by.

    Stayed in October 2023

  • Reviewed: 2 October 2023

    7.0
    Overall enjoyable apart from the loud music playing until midnight next doir
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 7 nights
    • Submitted via mobile

    The very loud music from the hotel next door playing pretty much the same music every night until 12.00 midnight made impossible to sleep or even relax until after midnight. There was no kettle in the room and I could not get one despite requesting one, though I did see another guest returning a kettle when I was checking out. The. kettle is a minor issue, the loud music from the hotel next door is a major, and it it the issue that would stop mé recommending this hotel.

    The breakfast was good, the hotel was clean and well located. The pool area was very nice. Housekeeping was very good.

    Stayed in September 2023

  • Reviewed: 30 September 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 8 nights
    • Submitted via mobile

    Niets

    Liging was perfect

    Stayed in September 2023

  • Reviewed: 26 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 6 nights
    • Submitted via mobile

    How can one be eating a hot dinner without an ordinary drinking water? This hotel is not providing water during dinner for their guests. It's like the owner of this hotel have a company producing bottled water. He deliberately refused to provide water so that guests can be patronising his water. If drinking water is such a big deal why did they include in the room rate instead of compelling their guests to be buying a small bottled water for €2.50 every evening? We booked for halfboard in this hotel. Which is breakfast and dinner but this hotel refused to provide drinking water for dinner. I guess someone has not choked, stumbled and died or fainted during dinner because of lack of availability of ordinary drinking water that is the reason why the hotel management are still playing pranks with people's health by refusing to provide ordinary water for dinner.

    This hotel is really nice, I love it so much and would like to lodge there again whenever I visit the Barcelona/Catalonian region. The housekeepers, receptionists, waiters and waitresses, cooks every one of them knows their job and handled it perfectly.

    Stayed in September 2023

  • Reviewed: 25 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 14 nights

    Wi-Fi

    Stayed in August 2023

  • Reviewed: 22 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    all goog

    Stayed in September 2023

  • Reviewed: 16 August 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Superior Triple Room
    • Stayed 9 nights
    • Submitted via mobile

    - there was no door between the main room and the bathroom ( thanks god the toilet was separately ) - there was no kettle

    - location - hotel staff is really friendly and professional - food ( food is not too varied for a long stay, but tasty )

    Stayed in August 2023

  • Reviewed: 14 August 2023

    9.0
    Great 3 week stay with an amazing and warm staff ❤
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 24 nights

    The Wi-Fi in the rooms (at least on 6th floor) was bad and we had to use the data plan of our phones. A little thing... It is a general issue at the hotels of Cataluña that the swimming pools are without surveillance. It causes that people sometimes don't respect the rules that apply as: no smoking, no reservation of sun loungers, no ball playing in the pool etc. This happens to a limited extent here as well, but it also happens at the other hotels in the area.

    The hotel is well situated on second line and just a few minutes from the beach. The staff is incredible positive and helpful. Though there is run on the high season they always have a smile and you can feel that they try hard to make people comfortable and happy 🙂 Also to note that the hotel is less than10 minutes from the train station that goes to Barcelona.

    Stayed in August 2023

  • Reviewed: 31 July 2023

    9.0
    The hotel is nice, great location, delicious food, clean, friendly staff.
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 10 nights

    Wi-Fi seemed to be there, but we could not use it, the signal was very weak.

    The rooms were cleaned every day, a great place with a variety of activities for children, as well as a small pool for them. Delicious food, the breakfast was great and a lot, but drinks for dinner were not included in the price.

    Stayed in July 2023

  • Reviewed: 23 July 2023

    8.0
    Great overall except some manageable noise issues.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Next Hotel is very noisy, the show there is not ending until 12 a.m. After that is quiet. We managed to adjust to it, still it wasn’t great for our very active exploring vacation, since we had to stay up relatively early (8 a.m) and were already tired by the evening. If we had more relaxing stay with longer sleeping time in the morning, as I guess most guest do, it would be less of an issue.

    I personally think that Riviera is perfect for the money. The rooms are clean and good, air conditioner is perfect, it’s not far from beach, food is good too. The stuff is incredibly nice and helpful.

    Stayed in July 2023

  • Reviewed: 16 June 2023

    7.0
    Good stay but not a 4 star hotel vibe
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Being a 4 star hotel it did not have a kettle in the room. The standards for cleaning/tidying up the rooms were not constant. One day we didn’t receive shampoo and shower gel and the other day the cover on my bed was not put on. The building doesn’t not give a 4 star vibe, nor the breakfast. The breakfast was very basic. I would stay there again because the rooms were clean and location is good but only at a lower price.

    Good location and good, clean rooms.

    Stayed in June 2023

  • Reviewed: 31 May 2023

    8.0
    Happy with the hotel I chose.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Breakfast menu could be more diversified.

    Very nice and helpful staff. Clean, recently renovated room. Close to the beach and the train station. Awesome price!

    Stayed in May 2023

  • Reviewed: 10 October 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 10 nights
    • Submitted via mobile

    The noise coming from the hotel near by. Any activity kept in our hotel swimming pool area was disturbed by the noise made by "disco" hotel in neighbourhood. It was kind of "no consideration" on their part every evening.. Same old "latino" every night, not even something interesting to hear...Cheap, for a considered "disco" hotel and music..

    Location is good, close to the sea. Food was good, and evening meal was consistent.

    Stayed in September 2022

  • Reviewed: 5 October 2022

    7.0
    I would say intermediate
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bar workers very rude

    The workers at the reception in the morning are very good to help you in any need.

    Stayed in October 2022

  • Reviewed: 3 October 2022

    9.0
    Stay was excellent, use of kettle in room would have made stay even better
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    No free water with evening meal had to pay for bottles of water

    Hotel was spotless throughout, food very good .

    Stayed in September 2022

  • Reviewed: 2 October 2022

    8.0
    Overall very good
    • Leisure trip
    • Family with young children
    • Superior Single Room
    • Stayed 7 nights
    • Submitted via mobile

    Cleanliness could improve

    Location and food

    Stayed in October 2022

  • Reviewed: 19 September 2022

    8.0
    Very good
    • Leisure trip
    • Group
    • Standard Family Room
    • Stayed 5 nights
    • Submitted via mobile

    reception staff really unfriendly .

    great location, exceptionally clean rooms .

    Stayed in September 2022

  • Reviewed: 17 September 2022

    7.0
    I did enjoy my stay and may go back sometime but might not have dinner there.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 12 nights

    While there was nothing wrong with the food it just was not for me.

    While the room was smaller then I expected it was very clean. Breakfast was good, but Dinner some nights were poor no selection of meats.

    Stayed in September 2022

  • Reviewed: 16 September 2022

    8.0
    Wonderful place to stay and re-energize
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 5 nights

    The rooms are a little bit noisy due to other guests flushing the toilet above and next to us.

    The room was great and had plenty of space. It had 2 double beds to accomodate. The shower was great with a jacuzi. The breakfast was very good and every day we got to enjoy a great choise of healthy and delicious options.

    Stayed in September 2022

  • Reviewed: 21 August 2022

    7.0
    Sunny Santa Susana
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 6 nights
    • Submitted via mobile

    Not enough sun loungers and all had towels on them from 9am opening time. Some people were leaving them all day even though there are signs saying not to. All inclusive starts at 11am until 11pm, so you have to pay for drinks outside these times although not expensive. Bar closes at 12. Entertainment wasn't great. The hotel next door had great entertainment which we watched from the bar terrace. Room doors were noisy.

    Food was lovely, had a good range of food especially fish. restaurant and cleaning staff were friendly and happy. Air con. Clean room. Contemporary room. Balcony was good size. Fridge. Bathroom was modern. Location is fantastic for beach.

    Stayed in August 2022

  • Reviewed: 25 July 2022

    9.0
    Superb
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything was super! The breakfast and dinner were different all the time and it was super tasty! Show program was every day. The room was huge, clean, but weird that there wasn't the door between bathroom and bedroom. But it's still okay)

    Stayed in July 2022

  • Reviewed: 11 June 2022

    8.0
    My good review
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 7 nights
    • Submitted via mobile

    The only thing i didn t like was the loud music playing every day from aprox 5 PM until 11-12, from a music band near our hotel

    Everything was great, the location, the food, the room

    Stayed in June 2022

  • Reviewed: 28 July 2021

    7.0
    Nice hotel altogether but not if you're looking for quiet!
    • Leisure trip
    • Couple
    • Superior Triple Room
    • Stayed 7 nights

    OMG the noise! Our hotel events + next door hotels events + railway litteraly down the street + echo because of the buildings promiscuity = big headaches by the end of the evening...

    The room was very big and could easily accommodate us and the cot for our 6mo baby, we had a shower AND a bath tub, and 2 balconies so it was a very nice room (just missing a few hooks here and there to hang our stuff and/or an extra table)

    Stayed in July 2021

  • Reviewed: 5 July 2021

    7.0
    Ok if you like crowded places
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    A lot of people and noise. Very hard to find a parking spot. Views to the swiming pool.

    The bed was confy and the shower was nice.

    Stayed in July 2021

Showing 1 – 25

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