Avenida Virgen de Guadalupe 21 Playa La Enramada, La Caleta 38679, Tenerife , 38679 Adeje, Spain
#2 of 55 hotels in Adeje
Guests' ChoiceBased on 132 hotel reviews
9.4Cleanliness
9.8
Comfort
9.8
Location
9.4
Facilities
9.6
Staff
9.7
Value for money
8.8
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 May 2024
Linda
United KingdomStunning complex, the apartments are beautiful.
Stayed in May 2024
Reviewed: 2 May 2024
Lili
SwitzerlandQuality & presentation very fresh and top quality
Stayed in May 2024
Reviewed: 2 May 2024
Matt
United KingdomNo complaints.
Exceptional service. Wonderful breakfast
Stayed in May 2024
Reviewed: 29 March 2024
Kate
United KingdomExceptionally clean!! Staff are amazing and can’t do enough for you. Location is great also
Stayed in March 2024
Reviewed: 24 March 2024
Campbell
United KingdomReception on arrival not five star. Breakfast could be a little disorganised Air con in room poor
Good sized rooms with roomy balcony & warm pool
Stayed in March 2024
Reviewed: 12 February 2024
Elizabeth
IrelandMaybe needs a bit of a repaint - upkeep is excellent but I could definitely see some wear and tear since the last time we visited. The buffet at breakfast was cold in the mornings - there are plenty of other options at breakfast and freshly prepped hot food but if you want a full Irish it won’t be hot.
Modern and lovely staff with great facilities
Stayed in February 2024
Reviewed: 1 February 2024
Benoit
BelgiumExcellent hôtel. Great design, well located, entirely new, very clean. The rooms are well equipped and very spacious. Several qualitative restaurants and shops on site. Friendly and helpful staff across all services. I would surely go back and recommend this hotel to my friends.
Stayed in January 2024
Reviewed: 27 January 2024
Adeseye
United KingdomEverything! The buffett breakfast was stupendously arranged and varies according to wants and needs. Ever reliable and affable Justina manages the dining operation. And equally affable and smiling Lorena is the Cook if you want made to measure fried eggs or Oats. ( I had egg white throughout}
Stayed in January 2024
Reviewed: 23 January 2024
Amira
United KingdomLack of speakers/sound system in suite was very disappointing - suggest people bring their own speakers if they have them and want to listen to music in their rooms. Hours of pool opening could be longer to allow early morning or evening swimming.
Great staff and everyone was really friendly and helpful throughout our stay. Great location close to beach and local restaurants. And excellent breakfast buffet.
Stayed in January 2024
Reviewed: 22 January 2024
Rose
United KingdomFantastic staff throughout the hotel. Our villa was absolutely amazing. We loved it all !
Stayed in January 2024
Reviewed: 29 December 2023
Sarah
IrelandI couldn’t fiend any fault
The staff were so attentive and very friendly . The accommodation was above expectation .
Stayed in December 2023
Reviewed: 15 October 2023
Sergey
Switzerlandrestaurant Star Fish claims too high prices for doubtful sensorial quality.
Fantastic breakfast and particularly Justyna who makes such a great greeting every morning that creates perfect mood for the whole day. The personal and cuisine of la Trattoria restaurant is something special, really deserves many dinners there! The room service is at the very high level and hotel infrastructure as such is impressive. The bar at the pool with cocktails quality is awesome.
Stayed in October 2023
Reviewed: 12 September 2023
Kathy
United KingdomWe loved everything
Amazing breakfast fantastic staff beautiful location fantastic holiday didn’t want to leave
Stayed in September 2023
Reviewed: 5 September 2023
Shona
United Kingdomprivate pool was amazaing.
Stayed in August 2023
Reviewed: 16 August 2023
Megan
United StatesThe app did not operate as well as it was advertised to us to use. I ordered a bottle of wine through room service in the app and it was never acknowledged. We book a massage through the app and when we got to the Spa they said they had no record of it.
The restaurants, pools, room, staff, and views were so amazing. Everything about this resort was so amazing
Stayed in August 2023
Reviewed: 14 August 2023
Juraj
SlovakiaA little bit complicated to get a table for dinner.
Great location, immaculate room and shared space as well, but most importantly an exceptional stuff.
Stayed in August 2023
Reviewed: 3 July 2023
Lorraine
IrelandWe booked the two bedroom suite with pool and I have to say it was amazing . Kids never left the pool . Suite was so modern and spotless . Beds very comfortable. The breakfast choice is second to none. Views from our suite and at the breakfast are spectacular.
Stayed in July 2023
Reviewed: 2 May 2023
Phil
IrelandNothing
Breakfast is amazing. Full of fresh plentiful food. Pools are great with comfy beds. Rooms are spacious with everything you need for a stay.
Stayed in April 2023
Reviewed: 1 April 2023
Alexandra
United Kingdomeverything
Stayed in March 2023
Reviewed: 15 March 2023
Klara
PolandEverything! Our whole stay was amazing. All staff went above and beyond to make our stay unforgettable. Safety to say - the best hotel I have been to.
Stayed in March 2023
Reviewed: 6 March 2023
Zahra
United KingdomI do wish the pools would open earlier. People queue outside the pool to get in as they won’t allow to sit on a sun lounger until after 9.30 which is too late in my opinion. Most hotel pools open at 8.30 am.
This is my 4th visit and it was as lovely as always. The staff are friendly and the rooms are spacious and clean.
Stayed in March 2023
Reviewed: 13 February 2023
Christopher
United KingdomReally personal service with staff all amazing. Location is great, just a walk down through the cactus gardens to the beach and seafront. Great food options at the hotel.
Stayed in January 2023
Reviewed: 11 February 2023
Daniel
IrelandBeautiful hotel staff so friendly hospitable. Breakfast so good too. Excellent location . Would highly recommend this hotel . Will be back
Stayed in February 2023
Reviewed: 17 January 2023
Elmaz
United KingdomThe suite was slightly cold but we were sent heaters as soon as we requested it which sorted the problem very well. overall there are minimal complaints because the stay was lovely.
The best thing about this property are the staff. They are absolutely incredible and so friendly, making our stay beyond comfortable. The suite was also lovely, so well cleaned and spacious. all of our requests were fulfilled. Furthermore, the breakfast was unbelievable good, it went far beyond our expectations and once again the staff made it a much nicer experience. Justyna, Elvi and Randy stood out amongst the incredible staff, (although there were others who unfortunately we were unable to get the names of) as they went above and beyond to make us comfortable during our stay. Everything from the beginning to the end of our stay was beautiful, like a dream.
Stayed in January 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content