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Reviews of Sercotel Rey Sancho 4 stars

Avenida Ponce de León, s/n, 34005 Palencia, Spain

#27 of 30 hotels in Palencia

Guests' Choice

Review score

Based on 33 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.4

  • Location

    8.7

  • Facilities

    7.0

  • Staff

    8.2

  • Value for money

    7.2

  • Free WiFi

    7.2

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Showing 1 – 25

  • Reviewed: 9 January 2024

    8.0
    Good hotel for a short stay.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    We stayed in two rooms, one was lovely with nice colour on the walls and warm light, the other was white with white lights and felt quite cold and tired. The bathroom could do with a revamp. Our shower head had to be tested on the floor as the holder was not stable.

    The location and the helpfulness of the staff. The beds were also very comfortable.

    Stayed in January 2024

  • Reviewed: 30 July 2023

    7.0
    Nice hotel for an overnight or two stay to break the journey.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Average hotel walking distance to restaurants and town Center. Was clean and tidy basic hotel. There was on site restaurant and bar which is a plus. Food was great. Free Parking available. Pool and gardens.

    Stayed in July 2023

  • Reviewed: 26 June 2023

    6.0
    Pool was closed
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    I was very disappointed that the pool was closed, its the only reason we booked this hotel and we went in June so was expecting it to be open. Booking.com clearly stated it was open and the pictures would also imply so. I couldn't find anywhere that said it would be closed. It caused us to leave early for a hotel with a pool.

    Bedrooms were ok, decent view.

    Stayed in June 2023

  • Reviewed: 14 April 2023

    7.0
    Hotel has seen better days, probably in the 1980’s.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    The hotel is tired and worn. Seems to cater to tour groups, and banquets. No restaurants, just a small cafe/bar. Photos showed a nice outdoor area with grass, seating area and a pool. I was to it was not accessible. It basically ok if you are just looking for a place to sleep.

    The location is good. Can walk to the historic area in 5 minutes.

    Stayed in March 2023

  • Reviewed: 2 April 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    very poor breakfast swimming pool was not available or clean

    position

    Stayed in March 2023

  • Reviewed: 25 October 2022

    7.0
    Good
    • Business trip
    • Group
    • Double Room
    • Stayed 2 nights

    We liked the hotel and it's localization. I had information that gluten free diet would be in the hotel, but the waitress did not know anything about it.

    Stayed in October 2022

  • Reviewed: 5 June 2022

    8.0
    Good service and parking spaces on the street
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    The breakfast could have been better : not many things on offer and quality average

    Great location and good value for money for whoever has a car : it is very easy to park the car on the street (even though not mentioned in the hotel description at least when we went there i.e. out of season). Lovely and helpful staff

    Stayed in May 2022

  • Reviewed: 27 February 2022

    7.0
    Good
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Installations, old bathroom although the shower is updated.

    Location

    Stayed in February 2022

  • Reviewed: 23 October 2021

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Lifts to the rooms, very good, however if you want breakfast one has to descend a long flight of stairs to reach the dining room. If at all disabled I would avoid this hotel.

    Nice location by the river and adjacent to a well maintained public park. Hotel itself was, in its time, a very grand place but now is showing its age.

    Stayed in October 2021

  • Reviewed: 15 September 2021

    8.0
    We came to Palencia for a family visit. We'll come back to this hotel on future occasions!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights

    The air conditioning in our room didn't work and we had to ask for another room.

    Great location Lovely breakfast room with good choice Helpful staff

    Stayed in July 2021

  • Reviewed: 2 September 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Parking

    Stayed in August 2021

  • Reviewed: 12 May 2024

    9.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The parking is small

    Calm

    Stayed in May 2024

  • Reviewed: 9 February 2024

    10
    excelente
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    no comento

    todo en general

    Stayed in February 2024

  • Reviewed: 1 September 2023

    5.0
    Rather disappointing
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Extra Bed
    • Stayed 1 night
    • Submitted via mobile

    There was nowhere to park we had to leave the car 3/4 mile away and carry our luggage + 3 small children. The shower in one room did not work. The swimming pool did not open until 11 and we had to leave then, it was one of the reasons for choosing the hotel!

    Stayed in August 2023

  • Reviewed: 8 June 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Breakfast was very poor

    Room was great

    Stayed in June 2023

  • Reviewed: 13 August 2022

    5.0
    location great. No food between 3 and 8pm. Pool small
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    One of our rooms was located next to a very noisy guest. We didn’t sleep at all which meant a very tiring journey the next day. The bed was big but extremely hard. When we arrived at 3pm all food was shut until 8.30pm. Booking.com says cafe open all day. This is not the case. Swimming pool very small and need updating.

    Breakfast was pretty basic and not worth 12 euros per person.

    Stayed in August 2022

  • Reviewed: 22 July 2022

    4.0
    disappointing stay, hotel in disrepair
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    it was very tired, decor was in poor condition, with holes in the walls & marks all over the walls too. bathroom was not clean & shower was not nice at all. the family in the next room we’re smoking & you could hear everything through the walls, their tv, their children & even conversations. the pool was in disrepair, sun beds broken and not very inviting. food was expensive too. not great no idea how the hotel has 4 stars 😏

    the staff were friendly

    Stayed in July 2022

  • Reviewed: 5 June 2022

    3.0
    Poor
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Beds were quite uncomfortable. Bathroom's shower was a disaster, almost no water was running and it was really difficult to open the tap, it was probably quite rusty. Some furniture, the armchair in particular, were really dirty and old-looking.

    People and receptionist were really nice, probably the only good thing about it.

    Stayed in June 2022

  • Reviewed: 8 September 2021

    1.0
    Sorry - I won’t be staying again.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The room - so noisy you can hear every door open and close and people next door too. Very poor sleep as people came back throughout to the early hours. No table for breakfast so just took a banana and left.

    The location was perfect

    Stayed in September 2021

  • Reviewed: 2 August 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    The pool was anti cold and without wifi

    The beds are very comfortable, and the breakfast is also excellent.

    Stayed in August 2021

  • Reviewed: 8 June 2021

    5.0
    Bit Drab.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    They had managed to run out of bread for breakfast. Rubbish piled up in emergency exits which would result in a fine in most countries.

    Good sized room. Air con worked. Reception staff very kind and helpful.

    Stayed in June 2021

  • Reviewed: 13 May 2024

    8.0
    Easy stroll to hospital to visit patient.
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: 17 April 2023

    8.0
    Very good
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2023

  • Reviewed: 21 July 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in July 2022

Showing 1 – 25

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