Based on 68 hotel reviews
9.4Cleanliness
9.6
Comfort
9.6
Location
9.2
Facilities
9.2
Staff
9.9
Value for money
9.3
Free WiFi
9.1
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Showing 1 – 25
Reviewed: 10 May 2024
Marius
Denmark1. The view to the block over the street where they hang all their washed clothes... The reception ladies were very kind to change us on the third floor on monday, but the view was pretty much the same... But we could easily get over it, when we found out the terrace above the hotel can be freely used...And there you can see the sea and enjoy a beer or a capucino. totally undisturbed by the other people compared to if you were on the beach.. And you get just as sunburned on top of the hotel as on the beach. So, 11/10 for the top-terrace, thats actually quite an easter egg for the hotels guests.. 2. The only hotel where i've been, where despite "breakfast included" claimed, we had to actually specify for the things we want to eat, as on the breakfast table there was close to nothing some days....In the first day we arrived (weekend), there was; Coffee, Orange juice, bacon, scrambled eggs and some chicken-sausages. No cheese, no vegetables.. We thought: wow, even in Romania you get a little more.. several types of salamies, several cheese types etc... . Monday morning, surprise: Coffeemachine available but not on.. Why? We had to specify we want a cup of coffee, when we normally should have just poured ourselves as many times we wanted, coffe is not so expensive is it? We got a single cup each and should have asked for more...each time..Nothing on the breakfast table, lady said we ask what we want and she will do it for us... Even if we got our fried eggs and bacon and coffee cups and milk everyday, we felt more like they made us depend of them instead of feeling serviced... We had to ask for every little butter byte missing from the table, if we wanted more, instead of finding it on the table... Strange service... Maybe because not so many people in hotel in may month, but anyways, not even the coffeemachine on...on "breakfast included"...? Totally unusual for us...
Well placed, close to the beach, to shops and restaurants, bus station, other beaches, very good location, walking distance to pretty much anything you can think of... Bonus: i think its a rare, liitterally cool (as temperature) place to be in Benidorm in the july-august months , as there is no direct sunlight to the apartments, its surrounded by trees and stonewalls...You have to get to the terrace to get hit by the sun...
Stayed in May 2024
Reviewed: 13 October 2023
Toby
United KingdomThe door of the apartment was very hard to open, not quick if there was a fire. Could hear people talking if they passed your room as bedroom was at the front. Roof terrace needs attention, good opportunity for roof top bar/pool etc.
Breakfast and staff were really nice. Apartment clean and comfy with a large balcony.
Stayed in October 2023
Reviewed: 11 October 2023
Janet
United KingdomNothing to dislike
Beautiful apartments. The staff couldn't be more helpful. Would definitely recommend the Hotel Sofia.
Stayed in October 2023
Reviewed: 10 October 2023
Christian
United KingdomI liked everything. It would have been perfect if there was a swimming pool but the beach was very close and the sea was so warm , so no I have nothing not to like
Clean and modern , spacious and great location . Great value for money . The staff were great and the lady receptionist greeted me by my first name all the time . Very friendly and welcoming nothing was too much trouble.
Stayed in October 2023
Reviewed: 9 October 2023
Charlie
United KingdomNothing
Staff were really friendly & helpful. location was spot on. Rooms were clean, fab breakfast.
Stayed in October 2023
Reviewed: 29 September 2023
Wayne
United KingdomOne thing to consider, a little better clarification on cleaning of room and towel change.
Location, very quite away from the hustle of benidorm. We had a room with a view. Staff were super friendly and breakfast was great.
Stayed in September 2023
Reviewed: 25 July 2023
Péter
HungaryMosquitos on the terrace,need more cleaning in the room
Very helpful multilingual staff
Stayed in July 2023
Reviewed: 8 May 2023
Horacio
United StatesA luggage rack or two can be helpful. I also suggest better overall cleaning procedures and quality control. However, I would stay here again without a doubt.
Great location in a quiet and to us the best side of Benidorm. Beach access down the street took us only a five minute walk. Beautiful property, nice to have private parking. Great balcony, kitchenette, comfortable bed, and sofa. Patio furniture is very nice.
Stayed in May 2023
Reviewed: 17 March 2023
Simon
United KingdomOut of season so bar and restaurant not open, if this hotel had a pool it would be 10/10. Some of the furniture on the sun terrace needs replacing
Cleanliness of the hotel, the location near to beach and restaurants, the helpfulness of the staff. The sun terrace
Stayed in March 2023
Reviewed: 15 March 2023
Mansour
United KingdomNothing I can think of No complaints
It was clean and staff very friendly
Stayed in March 2023
Reviewed: 15 March 2023
David
United KingdomNothing really a cracking little hotel for the money.
The facilities were clean and modern and you have a bus stop across the road as well as a mercadona super market.. the staff were friendly and helpful. They also have a sun terrace which was nice.
Stayed in March 2023
Reviewed: 11 March 2023
Peter
United Kingdomwe stayed in February so not many places open near to hotel but didn't stop us enjoying stay as bus stop very close to hand so could use bus to go to Benidorm
very clean, modern stylish hotel, lovely terrace on roof and the staff were absolutely lovely and most helpful
Stayed in March 2023
Reviewed: 7 March 2023
Huby
United KingdomEverything was fantastic
Stayed in March 2023
Reviewed: 4 March 2023
Johngoggles
United KingdomNo emergency phone number for concierge we had to go via booking.com for a problem but it was then dealt with very promptly. No recycling ( A Valencia problem) Needed a chest of drawers and mirror in bedroom.
Comfortable and spacious, large shady balcony, lovely sunny roof terrace with sea view . Very helpful lovely staff. Secure parking. Lift. Use of washing machine.
Stayed in March 2023
Reviewed: 26 February 2023
Morden
United KingdomThere wasn’t anything we didn’t like.
minutes walking to the beach. Not a large block. Clean and comfortable. Staff very helpful and friendly. And serviced.
Stayed in February 2023
Reviewed: 18 February 2023
Layla
United KingdomTheir was nothing that came to mind.
clean, spacious and good value for money.
Stayed in February 2023
Reviewed: 15 February 2023
Lynn
United KingdomNothing bad to say.
Lovely apartment, great staff and near the beach. Away from the noise of Benidorm but a lovely walk along the beach to the old Town. Great view from the roof terrace. Would recommend for couples or families looking for the quiet side.
Stayed in February 2023
Reviewed: 31 January 2023
Jeff
United KingdomFrom the pick up at the airport, by Slava, to our departure 14 days later, our stay was relaxing and comfortable. Mayte and Dina on reception were very friendly and extremely helpful. The apartment had a large comfortable bed and was spotlessly clean, and kept so by the friendly cleaning team, and was very quiet. The location is in a nice part of Benidorm with easy access to the centre by local buses which run every 15 minutes from a nearby bus stop. A lovely supermarket is 5 minutes walk away. We would certainly return and can highly recommend to those seeking a quiet stay away from the noisy town centre.
Stayed in January 2023
Reviewed: 9 January 2023
Kevin
United KingdomTV was suggesting you could get uk channel, but there was no instructions.
Quiet location, breakfast was excellent, room was cleaned daily to a high level daily.
Stayed in January 2023
Reviewed: 20 November 2022
Anne
United KingdomNo pool
Everything lovely comfortable freindly staff helpful
Stayed in November 2022
Reviewed: 23 October 2022
Amanda
IrelandNo complaints
It felt like home. Loved everything about this property, staff were so nice. Breakfast was so good. Value for your money. Location is nice and quiet. Beach is about 6min walk from the apartment. Lovely restaurant nearby also
Stayed in October 2022
Reviewed: 19 October 2022
Jonas
Netherlandsabsolutely lovely place and staff.
Stayed in October 2022
Reviewed: 17 October 2022
Andrew
United KingdomNothing
All the staff so happy and friendly. We loved every minute of our stay. It felt like a home rather than an apartahotel. Thoroughly recommend.
Stayed in October 2022
Reviewed: 9 October 2022
Gary
SpainNothing to dislike.
Everything was great. Room was perfect. Breakfast was great and served with a smile. Ladies on reception were very helpful and friendly..Location was perfect for our stay. Will stay again.
Stayed in October 2022
Showing 1 – 25
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