Calle Los Moros, 1, 11500 El Puerto de Santa María, Spain
#8 of 20 hotels in El Puerto de Santa María
Guests' ChoiceBased on 336 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
9.0
Facilities
8.4
Staff
8.9
Value for money
8.4
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 8 May 2024
Cecilia
United KingdomThe location is very convenient. Close to city centre, close to supermarket. Nice view from the swimming pool to the river.
Stayed in May 2024
Reviewed: 18 April 2024
Elaine
SpainWifi was a little slow but adequate
Room size . Bed very comfortable and location great
Stayed in April 2024
Reviewed: 13 April 2024
Vlatka
CroatiaLocation is'n on attractive place but the price beat the view on industrial area. Great for 1-2-3 days overnight stay to go to Cadiz ( cca 20min driving) if you book in the last minute.
Parking - in front of the hotel is very big free parking although hotel says it has no own parking. Next to it is also paying parking. We didn't checked the price but the quarter isn't lovely so I don't think it is expensive. Nice room as is on the pic. Very nice polite receptionists.
Stayed in April 2024
Reviewed: 7 April 2024
David
GibraltarThe decor is a little rough around the edges and a little dated up close, which isn’t a big issue and not a problem - overall I think the price reflected this, and overall was very good value for money.
Good sized rooms, nice modern style decor generally, good bed and shower. Staff very friendly. Close to centre, and very convenient for boat terminal to Cadiz
Stayed in April 2024
Reviewed: 31 March 2024
Me
United Arab Emiratesnothing
stuff friendly, location very good, Room clean & quiet, breakfast delicious
Stayed in March 2024
Reviewed: 23 March 2024
Richard
United KingdomGreat location specially if you need free parking near the ferry to Cadiz. The room on 2nd floor was really nice but maybe warmer than some other floors. The bathroom was great as was the well designed room, very comfortable bed and pillows.
Stayed in March 2024
Reviewed: 20 March 2024
Marcus
United KingdomThe insulation is really bad you can hear everything from the adjoining rooms
Too expensive, went out to eat
Stayed in March 2024
Reviewed: 18 March 2024
Stephanie
United StatesNo air conditioning. We had to sleep with the door to the patio open to try and keep cool. The street noise and hotel noise was horrible. The "view" we paid for was a construction site and dumpsters.
Staff was friendly. Checkin was quick and easy. Close to the venue we were going to. Cute balcony, bad view
Stayed in March 2024
Reviewed: 9 March 2024
Elaine
United KingdomNothing
Great location
Stayed in March 2024
Reviewed: 9 March 2024
Fay
Spainit was noisy and we were woken many times
super location and trendy styling
Stayed in February 2024
Reviewed: 2 March 2024
Mike
United KingdomShower over the bath. Room was very hot. Parking wasn't available though there is a free car park across the road
Spacious room with a fridge and a coffee machine. Nice balcony with table and chairs though only a view of the car park! Very comfortable bed
Stayed in February 2024
Reviewed: 19 February 2024
Elena
BulgariaWhen I entered my room for the first time I saw an enormous cockroach on the wall above the bed. It was an awful experience while we tried to catch it and get it out 😭 The whole night I was thinking if there were more cockroaches in the room…
Stayed in February 2024
Reviewed: 18 February 2024
Sarah
United KingdomNothing
Excellent location with free parking opposite and yhr ferry to Cadiz moments away. Large choice of restaurants in the town. Easy run to Jerez also.
Stayed in February 2024
Reviewed: 17 February 2024
Trevor
NetherlandsNA
Good breakfast, easy to find
Stayed in February 2024
Reviewed: 13 February 2024
Jesús
SwitzerlandThe room wasn’t well cleaned. Not so good value for the quality of the place
Good location, good room size
Stayed in February 2024
Reviewed: 31 January 2024
Charlotte
United KingdomNothing - all in all a good stay and will be back again!
Great place to stay with the family in Puerto Santa Maria, central, comfortable, breakfast was good and all in all a pleasant stay!
Stayed in January 2024
Reviewed: 30 January 2024
Man
SpainNothing
Ideal location for everything bars, restaurants and sightseeing the ferry is two min walk away - the hotel has a nice calm atmosphere and friendly staff.
Stayed in January 2024
Reviewed: 29 January 2024
Ronald
GibraltarLocation was great for what we needed it for. It was close to the rugby stadium where we needed to be for the next day. Room was clean and very comfortable.
Stayed in January 2024
Reviewed: 21 January 2024
Daniela
RomaniaVery friendly and helpful staff. Great bed and big room with everything you need.
Stayed in January 2024
Reviewed: 17 January 2024
Lenka
Slovakia2 adults + dog on our way from Slovakia to Canary islands. We were looking for a place that accept dogs and has private parking and Soho ticked our boxes. A little bit strict dog policy, but might be common as we are new in traveling with dogs. Tasty breakfast, nice staff.
Stayed in October 2023
Reviewed: 3 January 2024
Barbora
SlovakiaEverything was perfect,very nice personal,great dinner and really comfortable bed. Parking was free in the next street.
Stayed in January 2024
Reviewed: 18 December 2023
Raquel
SpainNothing, really
Room was very spacious, very clean and the mattress was so very comfortable!
Stayed in December 2023
Reviewed: 10 December 2023
Isabel
United KingdomNothing!
The hotel was in a very central location. Great location for exploring the town and perfect if you are catching the ferry to Cadiz. The ferry terminal is just across the road. The room was a very good size. The bed was huge. It had everything needed for a short stay.
Stayed in December 2023
Reviewed: 5 December 2023
Nadine
IrelandBreakfast was very mediocre & we had to request towels on day 2 as none had been left .room with river view while really comfy bed was noisy , as we had to leave door open as air conditioning didn’t seem to to work.
Great location , there for a wedding so perfect for church and reception. Also found a great hairdresser 2 mins away “La Colores “ super for a blow dry !
Stayed in December 2023
CastellʼAzzara, Italy
Langenargen, Germany
Barcelona, Spain
Khor Fakkan, UAE
Santa Lucia, Italy
Las Galletas, Spain
Bangalore, India
Hpa-an, Myanmar
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content