I couldn't close the window in the bathroom. I think kettle, coffee and tea should be in room.

Amazing view, good food, nice beach, lovely staff, very good location

Stayed in April 2024

Slightly dated decor.

Location in centre of town and also by the beach. Nice view from room.

Stayed in April 2024

We booked it because it was the cheapest option for one night (and still not cheap at all!) but it’s a huge, ugly building totally ruining the landscape in Son Bou. The furniture is basic and probably hasn’t changed since the hotel was built, there are separate cold/hot water taps in the shower, corridors look like hospital ones.

Nice view, good breakfast, clean

Stayed in October 2023

Property is bit dated needs refurbishment especially the rooms

Location close to beautiful beach and bars and restaurants nearby

Stayed in September 2023

It took us the first day to iron out a few problems like the kettle leaking and no body or hand wash in the bathroom . But it was all sorted by day two. Our biggest problem was the lousy internet connection.

The rooms were comfortable. We had a sea facing room on the 11th floor with a fantastic view from our balcony. The staff were friendly and helpful . The breakfast was ok . Not 4 star but plenty of choice . We didn’t have dinner at the hotel so cannot comment on that. Location was very good being on the seafront but also close to the town and buses to elsewhere on the island. We are a retired couple but if you were a young family there seemed to be lots going on to entertain them.

Stayed in September 2023

The hotel room was to small

Really nice, Beach

Stayed in August 2023

Our room was a bit old. Hot water sometimes was a bit of an issue, but the main thing that was really stressful was meals. The hotel does not have the capacity to cater to so many people, with a lot of large groups/families without every meal time becoming a rather stressful and loud event (the noise in the restaurant was unbelievable).

The location is wonderful, right by the beach.

Stayed in August 2023

The parking price 16 euro per night

The staff and the location

Stayed in August 2023

Perhaps the size of the room, but still comfortable

Location, sea views were amazing

Stayed in August 2023

staff friendly.

Stayed in July 2023

The shortly time ahahha ...just 5 days

The food and the beach

Stayed in July 2023

The breakfast should have more healthy options.

The proximity to the beach is absolutely amazing. We had to check out at midday and our flight was at 11 pm, therefore we used the beach all day and they offered us a small room to take a shower before heading to the airport.

Stayed in June 2023

Slightly overpriced and the staff at the reception wasn’t really welcoming

Perfect location in Son Bou right in front of the beach, nice pool area, the breakfast is also nice (wide variety of choices)

Stayed in June 2023

Buffet

Friendly staff

Stayed in May 2023

it was a bit tired needed a bit of a uplift there were no toilet brush or waste bin in the room

location near to restaurant and shops

Stayed in May 2023

Toilet broken, did not flush, was still not repaired after 2 reminders. Had to go to the toilet in room of familymember. Old furniture, patched up bathtub.

Beautiful location and good breakfast

Stayed in September 2022

Some reception staff was just rude! Especially Magda and David - they are definitely making damage to the image of the hotel and cannot be considered as client-oriented or at least polite. For check in they offered smoked room (hotel is old, so obvious in many rooms someone someday was smoking and there is nothing to do it except for renovation, so consider this risk of you are not tolerant to smoke), after my kind request to change the room they were insisting that there are no other rooms anymore. I showed booking.com application prooving that for the whole our stay there are at least 4 rooms still available at current moment, but they were still refusing to show us different options, each staff was giving different reasons (no sea-view / we have only sea view / available only from tomorrow / etc), the best reason was that this availability in for Majorca, not Menorca (though I was showing them the name and address of their holel) - so there was just no wish to help us ot at least to talk well though we were polite and trying to explain the issue with allergie. After showing us the second room which was the same smoked the story repeated. After request for cancellation they found the third room which finally was not smoked; it was very nosy due to ventilation system from the restaurant but we were happy to accept it as we were already exausted after check in which lasted one hour. This not smooth beginning ruined immediately the expectations from holidays and hotel. Not all staff is so bad, Elena was very pleasand and helpful and polite! Cleaning ladies were also very delicate. Restaurant staff was great too! The other thing is matrress in our room - I did not know it is that important before, but I spend all 7 days with back-acke which is not even my weak point.

Perfect location just at the beach (connected by pedestrian path without crossing roads), the longest beach of the island, which was so nice that we refused to experience other beaches assuming short stay (one week). There are several beach bars where you can have coffee, sweets or lunch, toilet. The hotel is only 20 minutes far from the airport, and 20-40 minutes far by car from all destinations. The hotel though very old, still has all amendities for good holidays, the price-quality ratio is good. Food is good variety for 3 stars hotel: if you have no limitations / diets, you will always find something to eat for breakfast and dinner; frilled fish, seafood and meat every day; there is ice-cream for dinner, variety and quality of fruits are poor though. Hotel books particular time for breakfast and dinner to avoid crowds, but nobody told us anything when we were not perfectly on time. Animation team works very well, a lot of activities over the day if you are bored from sea (which is hard), and every evening there are mini-discos and shows. Hotel offers parking at the rate of 10 EUR per day but you can find free parking in the street which will save huge amount of money if you stay several days.

Stayed in September 2022

No real atmosphere in the hotel it was very quiet but probably because of the time of year.

Location was excellent right on the beach.

Stayed in October 2022

The hotel is very very basic.

Location of the hotel is really good. Breakfast and dinner good.

Stayed in October 2022

The noise of machines (AC/…)every night :/

Very good location and good different options for breakfast

Stayed in October 2022

The lady at reception mocked and laughed at my bosnian passport openly to her colleague which upset me alot and I asked what the problem is and she ignore me. I found it racist and very disrespectful , I complained to the manager the next day and he was very freindly and the other staff , but based on this interaction I would not recommend the hotel to anyone based of this one girl who was in my opinion openly racist to me ,

Most of the staff were freindly

Stayed in September 2022

Food repetitious. Queues for food long.

Location, activities and entertainment were excellent. Very child friendly. Lively atmosphere Staff very helpful. Pools excellent. Quiet at night.

Stayed in August 2022

Small and old bedrooms, poor cleaning not enough elevators to the number of guests. Limited kinds of fruit and often with poor quality.

Good location, great beach, friendly employees, nice swimming pool and good food

Stayed in July 2022

Lifts were a bit hit & miss. Long wait on occasions especially at breakfast time. We were in building 2 so had a long walk to the pool via building 1. Would have liked a kettle in the room.

Right on the beach and walking distance to bars & shops. Good evening entertainment. Fantastic breakfast selection. Would go there again.

Stayed in June 2022