Jaca, 5, 22808 Murillo de Gállego, Spain
#4 of 10 hotels in Murillo de Gállego
Guests' ChoiceBased on 81 hotel reviews
8.7Cleanliness
9.1
Comfort
9.2
Location
9.2
Facilities
9.0
Staff
8.8
Value for money
8.1
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 January 2024
Violeta
United KingdomThe temperature in the hotel was unpleasantly too hot. Even if the energy source is geothermal, this seems like a waste of resources and pouring this heat into the atmosphere is probably not a good thing. Equally for the outdoor swimming pool. Imaging if everybody did this! It is also not good from a health wise perspective, as our bodies are more used to cooler temperatures in the winter. At least 2 degrees less everywhere would have felt more comfortable.
Beautiful location and comfortable room and hotel.
Stayed in December 2023
Reviewed: 2 January 2024
Simon
FranceThe smell of drains in the lobby
Adored the setting, view and hot outdoor pool.
Stayed in November 2023
Reviewed: 10 December 2023
Damien
FranceThe staff could be more friendly, more welcoming. You get a feeling they are not very happy working there. When you ask for something a little extra it's always no. I've been there twice now, and it's always the same. The drinks at the bar are amazing, big, full of alcohol! The food however served at dinner really isn't great! Food choice is poor, quality not great, very greasy. Definitely not gourmet cooking, just average. The hotel is beautiful, the food should match. That's a disappointment. Apart from that our stay was lovely
The hotel is beautiful, located in such an incredible area, the view from the terrace is simply amazing. The hotel is very clean, the spa after a long day hiking or driving is amazing. It has everything and more in store for you. The room is super comfy, bathroom equally big, clean and with all that you need.
Stayed in December 2023
Reviewed: 1 November 2023
Suzanne
United KingdomThere were no coffee/tea making facilities in the room.
Pool Spa amenities Good food and priced, helpful staff.
Stayed in October 2023
Reviewed: 16 October 2023
Grant
United KingdomRoom keys were limited when occupancy was high meaning dual occupants had to share a key.
Fantastic location, amazing views. Well priced and good offering of food.
Stayed in September 2023
Reviewed: 10 October 2023
Stuart
United KingdomEvening meal was rather uninspiring. Choice was restricted for a 4 star hotel.
Very comfortable room with superb views. Fabulous outdoor pool heated to over 30 degC on the last day of September. Good breakfast. Very impressed with the efforts to minimise the use of external sources of energy.
Stayed in September 2023
Reviewed: 23 September 2023
Ben
United KingdomAll good, English translated menu needs work, we panicked at grilled lizard, but it ranspired was pork .
Heated pool with wonderful views, large comfortable room, great breakfast, potatas bravas super, good value. Perfect location for breaking trip between barca and San Sebastian, combined with seeing incredible rock formations.
Stayed in September 2023
Reviewed: 16 September 2023
Wong
United KingdomFish course! Starter was brilliant.
Amazing location and back drop. Arriving late in the afternoon and with the setting sun on the hills behind, hotel looked spectacular
Stayed in September 2023
Reviewed: 4 August 2023
Olivier
Canadanothing
spacious, very comfortable beds, very nice view, good breakfast
Stayed in July 2023
Reviewed: 2 August 2023
Roger
AustraliaThe location with excellent views of surroundings and good restaurant .
Stayed in May 2023
Reviewed: 30 July 2023
Dennis
BelgiumVery friendly staff (reception and restaurant). Everything was perfect . Would definitely return when we’d have the chance. Thanks! The kids loved the soccer goal and of course the warm swimming pool!
Stayed in July 2023
Reviewed: 18 July 2023
Lizzie
United KingdomNothing - everything was great. Even though it was very hot outside, the room was cool enough. Fridge in room was useful and we were given a room close to the bar as asked )slight mobility issue) but it was not noisy.
Lovely hotel to stay at. Easy parking, single floor access to rooms, pool, bar etc. Absolutely amazing setting and view of the Riglos rocks - truly stunning. Comfortable beds, cosy welcoming bar area, nice outdoor space and great food in the restaurant at both breakfsat and dinner. Good spa with various jets, suana, steam room and jacuzzi, all clean and working well. Outside pool area very nice too!
Stayed in June 2023
Reviewed: 22 June 2023
Philip
United KingdomBeautiful hotel in a fantastic location.
Stayed in June 2023
Reviewed: 19 June 2023
Andy
United KingdomThe restaurant was appalling. it served sub standard food with poor service
the location and the facilities.
Stayed in June 2023
Reviewed: 31 May 2023
Andrew
FranceThe spa was a bit of a disappointment. The main pool with multiple massage jets was good as was the sauna. When we were there the jacuzzi only had luke warm water and the steam room was out of order.
Very comfortable room, enormous bed and good shower. Decent restaurant with a good choice of local dishes for lunch or dinner. Good breakfast with a choice of hot dishes. No shortage of parking spaces.
Stayed in April 2023
Reviewed: 31 May 2023
Sally
United KingdomGreat venue for our short stay although a little remote, amazing views, comfy room, fab breakfast & welcoming staff. Would recommend.
Stayed in May 2023
Reviewed: 12 April 2023
Elaine
FranceSpa needs a bit of attention some things did not work and we were not advised. Therapy pool was good though.
Nice hotel big rooms
Stayed in April 2023
Reviewed: 5 March 2023
Lee
TaiwanDinner cooking skill
Quiet , good staff
Stayed in March 2023
Reviewed: 12 February 2023
Anne
PortugalThe additional spa charge and poor selection if cocktails
I loved the hotel, the view, great breakfast.
Stayed in February 2023
Reviewed: 21 November 2022
Kd88
Hong KongGlad we upgraded to a room in the second floor, ground floor rooms lack privacy. Furniture - sofa, chairs, should be updated - will make a big difference.
Amazing view of the Mallos de Riglos rock formations from our terrace. Rustic but spacious and comfortable accommodations. Friendly, helpful staff. Great food (but huge portions). Bathrooms feel recently updated.
Stayed in November 2022
Reviewed: 20 November 2022
Gabriela
SpainThe food is not so good. It needs to go up in quality.
The infrastructure is really pretty.
Stayed in November 2022
Reviewed: 14 November 2022
Ajibarra
SpainRoom temperature cannot be set. On autumn/winter you can only enable/disable heater but you are not able to use the A/A. Breakfast is good but they could offer more options. Only fried/scrambled eggs, sausages and bacon are available. Additionally they include some ham and juice. After two days you will miss something else. Spa should not be an extra. You are already paying for a room in a Hotel Spa, I think it would be great if they included the service with the booking.
Staff is great, open to help with your inquiries. Location is good, views from room are amazing. You can take a walk to Murillo de Gallego and visit the viewpoint Room is comfortable, bed and jacuzzi were incredible, as well as the bathroom
Stayed in November 2022
Reviewed: 13 November 2022
Anna
SpainEverything was perfect! I can only advice to add carpet on the floor at the room for making it more cozy at the cold weather. And clean up a bit the navigation of the menu in the restaurant.
The location is magical!!! Total worth it to go with the kids and family!
Stayed in November 2022
Reviewed: 12 November 2022
Marina
IsraelWe stayed at the double room, it was on the ground level with French doors that opened directly to the outside and the parking area, and no other window. The air-con wasn't cooling the room. When we inquired about it at the reception we were told it was done on purpose to conserve energy! I'm all for eco-friendly hotels, but they should have windows that can be opened safely. The receptionist changed our room to a suite on the first floor with a view to Riglos, so our experience was eventually all right.
Nice view of Riglos. Convenient roadside location and parking.
Stayed in October 2022
Wernigerode, Germany
Bedburg, Germany
Gili Trawangan, Indonesia
Paris, France
Lijiang, China
Cala Mendia, Spain
Kursk, Russia
Baku, Azerbaijan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content