A better explanation if “All Inclusive”. I had to pay for drinks from the pool bar but I do understand why hyou do this, to attempt to stop the greedy people from drinking too much

The food was good overall and the staff were vey friendly

Stayed in May 2024

Was good

Stayed in May 2024

The outdated elevator, underwhelming food, and the lack of air conditioning in the rooms were notable downsides.

The breathtaking sea views, friendly staff, clean facilities, enjoyable bingo and games, a charming retro style, a nice pool, and beachside location were all impressive.

Stayed in October 2023

The all inclusive scheme not worth at all. The food is not bad but nothing special. The drinks are from a tap machine, so juices and coffee are awful. The “all inclusive” only have 3 alcoholic drinks on the restaurant area during the meal, choice of drinks: draft beer and draft wine. Really disappointed with the all inclusive deal… Never again!

Staff very helpful. Location near shops, cafes and beach

Stayed in October 2023

Breakfast lunch and dinner was very poor!!!!!

Stayed in October 2023

I had higher expectations regarding food, snacks could be more diversified

Stayed in September 2023

The hotel was built a long time ago. Only two elevators. Sometimes you have to wait a long time. The cost is too high.

The hotel is located not far from a good city beach. Very long and good embankment. There are places to wander around in the evening and look at the tourists. The hotel staff is very hard-working, helpful and friendly.

Stayed in August 2023

The air conditioning wasn’t working when we stayed so was very hot.

It was a really nice hotel. Staff were great and very polite. The food was good too.

Stayed in September 2023

No airconditonal at all! I had problems with the staff also,they didnr help me .

Food super

Stayed in September 2023

Well it's not exactly my cup of tea but it was packed to the rafters with happy holiday-makers, which coincidentally is one of the reasons it is not my cup of tea, the packed bit, not the happy angle. Lots of Portuguese families, extending over 3 generations it seemed, a few couples and lots of kids enjoying the pool etc. But mostly families, a few young travelers. The bus to and from Palma (23 or 25 for 2 Euro cash) can take up to 50 mins depending on time of day as it services an extensive holiday strip, which feels like a Berlin or Munich entertainment district crossed with the seedier sections of Vegas ( but with no gambling as far as I could tell) with a preponderance of businesses with signs in Deutsch. There are few real commuters. The free, unlimited snacks, esp the "sandwiches" were ghastly but there were plenty of them. It had too much of a "cruise ship" feel for me but, as suggested, folk seemed to like it. Spanish pillows, like many of their cultural mores, are an intriguing riddle to me. Are these supposed to be comfortable? They are like a hair-shirt to me.

The front office people (god bless them), who, along with the 2 four-person lifts, get hammered from time to time with guests' needs. They were very easy-going, courteous and efficient. They solved some issues quickly and with a smile. Food wise, there is plenty of it. I was a half-boarder and found dinner better than b'fast. It's certainly not gourmet, but the guests chowed down gleefully from plates overflowing with carbs and kept turning up ( full board just seemed too much for me! You actually are NOT on a cruise ship- get out and explore!). The seafood paella appeared every night and appeared lacking in seafood. The coffee is quite bad. Just when I got addicted to their chips, they changed to mashed potatoes. What the?! The A2 bus comes straight from the airport ( avoiding Palma), stops close to Tal and costs 5 Euro, have cash handy. Regional buses accept credit cards and one has to explore the island. Plan ahead. I made the mistake of going to Cala Llombards on a Saturday in high summer. Must have been 10000 people there!

Stayed in August 2023

A very nice lady from the reception, helpful and the atmosphere we felt like a good uncle in visits. Kitchen great dishes, really keep it up, see you next year

Stayed in June 2023

The general evaluation of the Hotel is quite sufficient, but the price is very high in comparison with the low level of the services.

General medium low level in all: the room quite poor, the meals of scarse quality, the cleaning very superficial and the swimming pool not at all inviting.

Stayed in July 2023

This is a party hotel, young Germans and some Brits going loud. Fortunately new all-inclusive rule dialed their partying down. Rooms are outdated, and in S'Arenal parking is tough. Also the buffet is a hit and a miss, Paella with macaroni 😕

Price was the motivator for this stay as Palma heats up so do prices.

Stayed in July 2023

Few noisy employees, that while cleaning dishes while food was served, were throwing forks and knives to dirty bucket so hard, that it was unpleasant. Noisy german visitors, ruining oir lunch and dinner all the time.

Few rly nice employee., On our room, we had a view of sunset, located few minutes from beach.

Stayed in June 2023

very good location near to beach and bus stop and shops, I was lucky to get a room in the 8 floor so I had a beautiful vue , room was spacious and clean. staff were nice

Stayed in June 2023

Better selection off food only basic selection Need fried eggs for breakfast only scrambled daily

Good basic accommodation Could do with updating rooms

Stayed in June 2023

need to upgrade gym

excellent location, great food and friendly staff

Stayed in May 2023

There was no hot water to Bath and shower in and the sink was blocked up.

The food was lovely and the staff are very helpful and friendly

Stayed in May 2023

The breakfast began too late and dinner ended too early. It was advertised as All-Inclusive but the alchohol was not included.

The facility was clean and beautiful:

Stayed in May 2023

The air con didn’t work in our room. The selection for breakfast and dinner was okay but not great, especially if you are vegetarian or vegan there were no options except salads. The staff were not welcoming at all and at times were just rude! Would not stay again.

Good value for money, but nothing special. The rooms were nice and clean though but beds weren’t the most comfortable. It’s ok for a short stay but wouldn’t stay longer than one or two nights.

Stayed in October 2022

noisy at night

location

Stayed in October 2022

No duvet in the room.

Food was really great.

Stayed in October 2022

What I didn´t like is the neighborhood of the hotel, that actually tells you it is not the richest part of El Arenal. Of course it is not the hotels fault, but it is good to know that. The closer you get to the richer (and more German) part of the town the nicer it gets and the wider the sidewalks get.

The food is good, it is being topped up multiple times during both breakfast and dinner. There is plenty variety of food - for dinner there is usually some fish or other meat, something fried, paella, fruit, some pastry, a lot of fresh veggies... The food is well seasoned. For breakfast there is usually a variety of cheese and hams, eggs, a lot of pastry.. The room is as good for a cheap hotel as it could be. It is being cleaned daily (if you want to). The staff is really nice and you can ask them anything. The bus station to Palma is 10 min walk, and there is also a Lidl store maybe 15-20 min walk.

Stayed in October 2022

Cleanliness-low standart

Food and location was Ok

Stayed in October 2022