The building was beautiful. The breakfast was nice and there was a good variety. The staff were very helpful, even sorting us out with bikes at short notice. The spa treatments were so relaxing.

Stayed in May 2024

Restricted hours in the snack bar meant we could not access the full menu.

The beautiful building and it's location.Good parking availability. Quality of food. Our clean and comfortable room.

Stayed in April 2024

spa piscina termal agradable

Stayed in April 2024

communication in the restaurant was a little difficult

Bed was enormous

Stayed in January 2024

Nothing, everything was on point and we surely will be coming back.

The facilities were very comfortable and the staff super friendly, and the food was exceptional. We had a great relaxing weekend there.

Stayed in January 2024

The superior room was big and had very good equipment but lacked details such as where to hang or leave towels, clothes, wet bathing suits. Restaurant is not cheap and a dish I asked for was not grilled (as the name of the dish required) and soaked in oil. I find the price of the hotel in general a bit on the expensive side, although it does offer different and very good services

Breakfast very good, superior room big with good equipment, kettle, tea coffee provided and bottles of water in the room much appreciated.

Stayed in January 2024

* A recommendation would be to make sure there is food for guests in between lunch and dinner time. You can't order food, there is no food in the minibar and there is also no machine with some snacks. * Personel overall very friendly, but the restaurant looked a little bit understaffed. Sometimes waiting times were on the long side. These are minor points, if resolved it would be a 10 :)

Amazing historical building, amazing location close to the Cañón del Río Lobos and very nice spa facilities. Hotel well equiped with a very good restaurant. Breakfast outstanding! This is the 2nd time we were here and more times will definitely come.

Stayed in January 2024

Nothing really, though it would have been nice to have the option for the circuit experience when purchasing the spa access.

Ambience, location and the room setup.

Stayed in December 2023

Staff did not give too much information when check in.

Facilities and location

Stayed in October 2023

It would be great to have an online treatment booking system. I was staying for 4 nights and was lucky to get into what I wanted. Although I didn’t have a problem, I had read this was a problem with other guests.

Amazing staff, food and facilities. Booked it from Australia not knowing what to expect. My room was perfect and I was upgraded. As I was travelling alone, I felt beautifully looked after by the staff. Beautiful town, ancient ruins to climb, safe nurturing place to regenerate and/or romantic place to experience something out of this world together.

Stayed in September 2023

Strong smell of chlorine by the Thermal pool.

Outstanding restaurant. Beautiful facility. Great message, thanks Leslie.

Stayed in June 2023

- Only one dining option during the week: dinner served in the lobby

+ Beautiful town + Comfortable rooms + Everything is new and fresh + Excellent breakfast

Stayed in June 2023

Liked all!

Excellent hotel, spa and location in the middle of the town. Great restaurant for breackfast and dinner, close to all atractions.

Stayed in March 2023

The lights in the relaxation room in the spa change colors suddenly, not gradually. This is a little jarring when trying to relax, but not really a problem.

Staff was absolutely LOVELY. Most of them spoke English as well. The hotel itself is beautiful, breakfast was great.

Stayed in April 2023

nothing

Stunning building, great service and ambiance, comfortable beds, and a wonderful breakfast buffet you should not miss out. Beautiful area around to hiking. Also the town is most impressive although not very busy.

Stayed in March 2023

Very beutiful hotel and comfortable room. Spa was nice exprience and perfect breakfast.

Stayed in February 2023

Pool’s temperature was not too hot.

Amenities in general

Stayed in February 2023

Breakfast was too slow. Waited +30min to get a veggie omelet from the kitchen

Building, spa, pool, lobby area and room.

Stayed in September 2022

Nothing really

Great installations and deco, very nice room, spa, diner, breakfast, all is great and the staff is very friendly and professional.

Stayed in September 2022

laetitia carquet

laetitia carquet

Stayed in August 2022

The only downside that we experienced was the evening meal. Though delicious and eye-catching it was mean in size and not worth what it cost. So different from the breakfast.

The Hotel is unique in it's appearance and style. It is so far from a corporate hotel and we love it for that and other reasons. The breakfast is stupendous, offering more variety than anything that we have experienced outside Asia (with one - also in Spain - fabulous exception). The Spa experience that we had was very good and the outside pool was refreshing on a hot day.

Stayed in August 2022

Bed was a little bit over used.

Everything

Stayed in August 2022

Good stay. We had the room on the attic floor, furthest possible away from the life, no view - the hotel was by no means full - I guess we got this room because we booked through booking.com, can think of no other reason why we had such a bad location in an empty hotel No complaints about the room itself.

Stayed in July 2022

We enjoyed the whole experience.

The hotel building is historic and interesting. It is close to the town centre and it is an easy walk to explore the area. We came by car and were happy with the car parking available. We loved the buffet breakfast and also the evening meal which were served in the restaurant in the central courtyard of the hotel. We also enjoyed using the spa.

Stayed in June 2022