Calle Simón Bolívar, 35006 Las Palmas de Gran Canaria, Spain
#16 of 74 hotels in Las Palmas de Gran Canaria
Guests' ChoiceBased on 344 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.2
Facilities
9.0
Staff
9.2
Value for money
8.6
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 May 2024
Adam
GermanyGreat location, very modern, clean and comfortable. Our room and bathroom were very spacious. Good quality breakfast although not much choice, limited choices for children.
Stayed in May 2024
Reviewed: 27 May 2024
Brochu
United StatesNothing
Everything.
Stayed in May 2024
Reviewed: 19 May 2024
Laurence
United KingdomNice modern hotel
Stayed in May 2024
Reviewed: 4 May 2024
Christopher
United KingdomThe room was huge & was perfect for us & our baby.
Stayed in May 2024
Reviewed: 4 May 2024
Christopher
United KingdomStaff were extremely helpful & accommodating
Stayed in May 2024
Reviewed: 2 May 2024
Ovidiu-alexandru
Spainthe window could not be opened. there is no way to let clean air in. there is no way to shield yourself in the shower (not good for a family with children). there is no free parking; they should remove the parking from the filters. the receptionist was confused about my stay and offered to pay much more than I originally booked for.
rich breakfast, many options. clean room and modern facilities.
Stayed in May 2024
Reviewed: 28 April 2024
Elwaled
MauritaniaLocation
Clean, staff and room
Stayed in April 2024
Reviewed: 24 April 2024
Kristi
United StatesLocation. Rooftop bar. Breakfast selection
Stayed in April 2024
Reviewed: 18 April 2024
Valerie
United StatesIt was terrific. No issues at all.
Fantastic location for anyone embarking on a cruise (five minute walk to the cruise ship), wonderful staff, clean and well appointed rooms. Would definitely pick this hotel again and recommend it highly!
Stayed in April 2024
Reviewed: 29 March 2024
Christine
United KingdomLovely hotel, fabulous location near the bus station. Easy walking distance to lots of lovely places to eat and drink. Great staff, loved our stay. Thank you!
Stayed in March 2024
Reviewed: 26 March 2024
Pamela
IrelandFabulous room. Free upgrade to a lux room. Lovely helpful staff. Perfect location.
Stayed in March 2024
Reviewed: 16 March 2024
Alejandra
Spain.
Friendly Staff we arrived early and gave us a room anyways. Good breakfast. Clean. Good value for money.
Stayed in February 2024
Reviewed: 29 February 2024
Ljiljana
CroatiaEverything was good
Stayed in February 2024
Reviewed: 18 February 2024
Adele
United KingdomThe roof terrace was closed to a private party on one day of our stay and I really don’t think a hotel should close these type of facilities to their guests or it should be communicated well before our arrival so you have a choice to cancel.
The location was great, lovely roof top terrace and good gym. Room was really clean and bed was comfortable
Stayed in February 2024
Reviewed: 15 February 2024
Colin
United KingdomNo real food offering after breakfast. Roof bar closed Monday and Tuesday. Poor alternative.
Staff all good.
Stayed in February 2024
Reviewed: 12 February 2024
Inka
FinlandConstruction work was ongoing on the street next to the hotel.
Very nice breakfast.
Stayed in January 2024
Reviewed: 11 February 2024
Lisa
United KingdomNothing
Location and the rooftop bar is lovely
Stayed in February 2024
Reviewed: 8 February 2024
Gwen
IrelandBe mindful that the sky bar is not open Mondays or Tuesdays.
The bed was unbelievably comfortable with the nicest sheets. The bathroom was lovely too. Very stylish hotel.
Stayed in February 2024
Reviewed: 2 February 2024
Workman
United KingdomThe building works noise, going on next to the hotel.
The location was good and it was clean.
Stayed in February 2024
Reviewed: 1 February 2024
Oliver
United KingdomNo problems
Great location comfortable and good facilities
Stayed in January 2024
Reviewed: 23 January 2024
Menny
MauritaniaClean and friendly staff
Stayed in January 2024
Reviewed: 22 January 2024
Franck
United KingdomModern equipments, fresh new rooms !
Stayed in January 2024
Reviewed: 18 January 2024
Helena
IrelandBuilding work taking place outside, not the fault of the hotel but wasn't too noisy
Loved the location, close to the bus station - very easy to get to and from the airport via bus. Felt very new. Spotlessly clean. Loved the pool, but it was small
Stayed in January 2024
Reviewed: 15 January 2024
Melissa
United KingdomNo fault of the hotels but there are construction works right in front of the hotel which didn’t disturb us but might be off putting for others.
Lovely hotel, very modern and well kept! Great roof top bar and pool. The staff were great and very friendly. Would definitely recommend and return!
Stayed in January 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content