Well, as we booked with breakfast included every morning, the breakfast was pretty nice and plentiful of choices. However, the organization of the kitchen staff was chaotic. Other guests including us had to stand in line, and wait for 20 mins to be seated, even tho there were some free tables. Some rude guests were taking free tables as if they could speak Spanish. The kitchen staff didn't always speak English. The elevator was pretty creaking when going up or down, and since we stayed on the 9th floor, we had to use it all the time but this is a small minus. The BIGGEST issue was that we did NOT have an electric kettle in the room, so we couldn't have hot tea (we traveled to Valencia in the winter when it was around 4-5 C at night). This kettle option is only provided to the premium room, but tbh this shouldn't be a problem to get a simple kettle in the room. Also, water bottle was not provided every day so thanks to the mall, we went there to buy some basic stuff. Ironically, the kettle can't be provided, but the hot press pants can be xD and it was not needed. Despite the broken bidet as I mentioned above, sometimes at night, when bathing we smelled the sewer from the bathtub drainage hole. I guess the air circulation unit doesn't work so well in the bathroom as well,

The hotel is located on the other side of the city center, but it's a walkable distance (approx. 20 mins walking). Plus, the mall El Corte Ingles is a few steps away so it's pretty convenient. In the beginning, we were only able to book the twin room, but later on, after calling the rep, we could reserve a double room for our trip. The receptionists are very nice, helpful guys. However, during our stay, the bidet was broken, and they offered to either fix or change the room. We got it fixed instead of changing it after 2-3 days stay. The room was cleaned every day so we had fresh towels and clean bed sheets provided.

Stayed in January 2024

No gym or pool or games room

Beds, breakfast, evening bar,

Stayed in January 2024

The hotel has a slightly dated look but the only thing that really bothered me was the very thin walls between the rooms and you could hear the neighbours if they weren't even noisy. You could hear the noise from the corridor and creaking doors as guests returned to their rooms.

Very friendly staff, clean and tidily maintained rooms. Large and spacious rooms. Delicious and very varied breakfast. Very good location, close to buses and metro. You can walk to the center and visit the main sights. Direct bus to the Oceanarium. For runners, next to the hotel is the beautiful Turia Park where I ran several times during our stay. During our holiday, our daughter had a birthday and received a nice wish, a cake with a candle and a mug from the hotel staff. She was very happy, I think it was a nice gesture from the hotel.

Stayed in January 2024

Excellent location for a late bus arrival, very straightforward check in process and the restaurant was excellent!

Stayed in January 2024

N/A

A nice city hotel.the room was spacious with a small viewing balcony .The food was good and staff friendly. Excellent location as it was next to the bus station but not noisy.

Stayed in January 2024

The acoustic isolation was very bad! Too much noise at night (both coming from inside and outside)

The breakfast was excellent, the hotel was very clean!

Stayed in January 2024

The bathrooms were a little dated.

Excellent, comfortable hotel with a great restaurant offering competitively priced meals and drinks. Very friendly staff and large rooms with good bathroom facilities.

Stayed in January 2024

They didn't have clothing iron plus no view.

Great breakfast and good customers service

Stayed in December 2023

Just none :)

This hotel definitely exceed our expectations, We stayed there in January for 5 nights and never get bored :) Metro line is quite close, also you can have a nice walk through Turia Gardens, which are just in front of the hotel, to reach main city attractions. Breakfast is fabulous, you can also have dinner in the hotel.

Stayed in January 2024

Small things like a kettle, water bottles on daily basis, etc should be provided, without which the look and feel of a hotel is not completed. The spread of the breakfast should be increased to provide hot food options for Vegetarians.

The rooms were good, clean and reasonable sized. The bus stand taxi stand and the utility stores are nearby and extremely convenient to travel to places

Stayed in January 2024

Well, overall it was good but some points I didnt like: 1. No telephone was working - I was unable to dial to reception 2. In my friends room, there was glass on the floor, which pricked him .. cleanliness was good but should be taken care of 3. Bathroom locks was not working

Breakfast was good. Location is good.

Stayed in December 2023

A bit old

Breakfast and cleaning.

Stayed in December 2023

Nothing really

Value for money Location Metro access Breakfast choice Staff

Stayed in January 2024

Very good breakfast and dinner in this hotel. I miss them already. Hotel have proper parking as well. Good location close to bus station, there is direct bus to Barcelona airport.

Stayed in January 2024

there are no fridge and ironing board in the room

Very clean hotel, with friendly staff and excellent breakfast, good location near the metro, bus station, and shopping mall

Stayed in October 2023

breakfast was good.

Stayed in December 2023

There was some dust in the room and the walls are really thin

Breakfast was exceptional

Stayed in January 2024

No tea coffee facilities in rooms

Staff and food wonderful

Stayed in January 2024

Wi-Fi connection kept dropping. Rooms a little tired in decor. For a four star, disappointed there were no English tv channels. No fridge (but a trouser press!), didn’t need email saying there was 8pm check in (with 24 hour reception) or they would cancel booking unless payment made by link when I’d already paid. Toiletries not great but adequate.

Large room in a good location near bus station. Excellent breakfast.

Stayed in January 2024

There is no Refrigerator and smart TV

Stayed in December 2023

The room is little bit old.

The breakfast is amazing, the best in Spain.

Stayed in January 2024

It can be barely recognized as a 4-star hotel. The building is rather old with extremely thin walls. No effective sound isolation. Old, small and clumsy elevators. A bit far away from the tourist attractions. Located in a rather poor area.

Very friendly staff, nice breakfast buffet, clean room, hotel is next to a shopping center with a good supermarket, also close to the intercity bus terminal with a very good taxi service.

Stayed in December 2023

A bit outdated. The floor in tiles gives away the age.

Big rooms. Excellent breakfast.

Stayed in December 2023

Poor wifi

Food is very good, very good location.

Stayed in December 2023

Slippers were not available and they would have been really nice since the floor was quite cold. The room was a bit old style and basic, however very clean so that was not an issue. The kitchen is closed from 3:30pm to 8pm which was a shame because the restaurants nearby can't compare in terms of food quality.

Very nice helpful staff . Clean and quiet hotel with excellent food- the beef was amazing. Very good location as well .

Stayed in December 2023