Pablo de Alzola Kalea, 48012 Bilbao, Spain
#9 of 505 Holiday rentals in Bilbao
Guests' ChoiceBased on 21 apartment reviews
9.6Cleanliness
9.8
Comfort
9.8
Location
9.3
Facilities
9.8
Staff
9.9
Value for money
9.6
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 21
Reviewed: 25 May 2024
Brigita
GermanyEverything was great!
Stayed in May 2024
Reviewed: 13 May 2024
Caitriona
IrelandAna was a great host. The apartment was beautiful, clean, stylish, and comfortable. We had a fabulous stay.
Stayed in May 2024
Reviewed: 13 April 2024
Terry
IrelandEverything was perfect nothing to dislike
Beautifully decorated with lovely welcoming touches. Spotlessly clean. Ana was a super host.
Stayed in April 2024
Reviewed: 21 March 2024
Paula
United StatesSmall issue, as noted in previous comments, is the neighbor on the other side of the deck partition is a smoker. Unit is on the first (2nd) floor and has no real view, but faces a quiet street.
Renovated, new and modern, comfortable. Perfect for family or two couples with two separate bathrooms. Very well stocked kitchen for cooks, with a large grocery close by. Accessible to tram and train. Ana and her mother met us and gave us a full tour and instructions as well as escorting to the garage.
Stayed in March 2024
Reviewed: 13 February 2024
Alejandro
SpainLa estancia perfecta en Bilbao!
Stayed in February 2024
Reviewed: 26 October 2023
Katrijn
BelgiumVery convenient and comfortable apartment with every possible thing you could need. The private parking is a big plus and the host provides a card for the public transport which takes you to the Guggenheim in 10 minutes. The host is very friendly and responsive and will do everything she can to help.
Stayed in October 2023
Reviewed: 18 August 2023
Francis
SwedenAnother good fan would have been beneficial to ensure both bedrooms stayed cool during the night.
A great property which had everything you would need. It was exceptionally clean and ideally situated to access the centre of Bilbao.
Stayed in August 2023
Reviewed: 23 April 2023
Ursula
AustraliaNothing .. everything was perfect!!
Turquesa is the most beautiful comfortable apartment in a perfect location! The quality of everything is exceptional, the beds are extremely comfortable, all the decor is beautiful, there is nothing to fault. 'Ana' was very helpful and so lovely and she also gave us free travel cards to use on the public transport. I thoroughly recommend staying here in this apartment.
Stayed in April 2023
Reviewed: 14 November 2022
Aled
United KingdomNothing
Location and the decor were exceptional.
Stayed in October 2022
Reviewed: 19 September 2022
Stephen
United KingdomN/A
Comfortable, very clean and beautifully decorated and furnished, just perfect!!
Stayed in September 2022
Reviewed: 5 August 2022
Margaret
United StatesThe things we found frustrating were beyond the control of the owner, and while they impacted our stay, they were not really things the owner could affect in anyway. For example, there was a heat wave. However, the next door neighbor would smoke on her porch keeping us from being able to leave open windows and doors. Construction work was being done below on the street level and the day of sawing through the metal door was difficult. But, it was finished before we left and should not be an issue for the next visitor.
The gentleman who met us on behalf for the owner was personable and kind. He gave us good information and was helpful. So was the owner whom we contacted via Booking messaging. The apartment was exceptionally clean and well appointed. We had everything we needed and the owner also left us a few things to get started like coffee. We were very grateful for the fans provided and the washing machine. It was really a lovely space.
Stayed in August 2022
Reviewed: 14 July 2022
Helen
United KingdomThere were 2 effective Dyson fans which were needed as it was a heat wave when we stayed
Fresh, inviting property in a safe friendly area of Bilbao within walking distance of the main attractions.
Stayed in July 2022
Reviewed: 14 June 2022
Barbara
IrelandWe were happy with everything No negative comments
The host Ana was very helpful and friendly and gave us great sightseeing and restaurant suggestions. The apartment was spotlessly clean with everything you need and everything was as described. I loved the beautiful dishes and particularly the floral coffee cups were delightful.There is a supermarket around the corner, the street is residential and lively. We walked everywhere but public transport is very close to the apartment We used the parking garage nearby for our car which was very convenient and secure
Stayed in June 2022
Reviewed: 7 June 2022
Chantal
FranceThanks to our lovely host Ana, and her wonderful apartment we have spent a great weekend in Bilbao! The apartment is central, close to public transport, has a parking and is just stunning itself! Beautifully decorated, super clean, great beds, very well equipped and it smells lovely! Ana is an amazing host who kindly left us cookies and coffee for the mornings and helped us by giving us tips and recommendations for our visit in Bilbao. Do not hesitate a second to book this apartment if you want to spend a great time in Bilbao! Thank you very much Ana, it was a real pleasure meeting you and your apartment :-)! Chantal and the family
Stayed in June 2022
Reviewed: 5 May 2022
Ineke
United Kingdomnothing
comfortable and cosy flat. Owners met us and directed us to the flat and helped with parking. We had a roof box and they sorted out a parking space that would we could fit into. The flat was suitable for us with a baby and a three year old. We were worried it was a bit ‘far out of the center’ however it was very close! There was a tram that takes you in and a large supermarket nearby. lovely little seating area outside to enjoy a coffee in. The flat itself is clean and beautifully decorated with good Wi-Fi and Netflix on the TV. We were sent some recommendations from Ana about what to do and where to go, she had coffee capsules and milk waiting in the fridge which was a great arrival present!
Stayed in May 2022
Reviewed: 29 October 2021
Hardisty
United States- location: the tram station is 5 mins walk from the apartment and it takes you anywhere you need to be in Bilbao - the place is well decorated with comfortable beds - the host is very attentive and respond quickly to all of our questions
Stayed in October 2021
Reviewed: 18 February 2024
Isabel
SpainTo much decorations carefully with kids.
They had lots of details. Tranporte card, chocolates, coofe. Spacious parking lot apartment espacios and very clean.
Stayed in February 2024
Reviewed: 24 August 2023
Mantra
AustraliaIt was too hot and had no air conditioning but she had fans which didn’t do anything good. asked for another fan, first said yes but never brought it. Don't know what happen.
THE PLACE WAS DECORATED REALLY BEAUTIFULLY AND THE LOCATION WAS FANTASTIC. EASY ACCESS TO MANY DESTINATIONS LIKE TOURIST DESTINATIONS AND TRANSPORT SERVICES
Stayed in August 2023
Reviewed: 15 June 2023
Cristian
CanadaVery poor sound insulation. You can hear the tenant/owner above till late at night moving chairs, taking showers, flushing the toilet, sometimes screaming ... definitely needed earplugs to be able to sleep. Excessively decorated. Too many things placed on the table, shelves and in every corner of the room. Feel smaller than it is. Hardly any space to put your own things. You need a good 30 min walk to the Guggenheim museum and 20 min to the city center (Moyua Plaza) unless you accept moving by tram half way around the city. Not a problem if the weather is good an you're not in a hurry to get somewhere.
There is parking space available. The apartment is spacious and well appointed. The host was easy to reach and answered promptly.
Stayed in June 2023
Reviewed: 26 June 2022
Joshua
United StatesThere are no comments available for this review
Stayed in June 2022
Showing 1 – 21
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content