Only thing was room not ready at 2pm had to wait until 3pm

Breakfast was brilliant. Spa & spa treatment fantastic Really clean & lovely ambiance

Stayed in May 2024

I can’t think of anything

The food was great, the rooms were great, the staff were great

Stayed in April 2024

Absolutely nothing - only wished we could have stayed longer! Leaving was the only disappointing aspect of this wonderful break.

Thank you for a wonderful stay at your beautiful hotel! We were delighted with absolutely everything - the room was amazing, so was the view! Staff so friendly & welcoming - thank you! SPA amazingly clean, plenty of towels - cold water cooler. Breakfast so tasty and so much choice - breakfast staff really friendly & welcoming too - cannot wait to return! The hotel has been totally refurbished recently and is in an impeccable condition - the cleaning staff are always hard at work making sure everything is immaculate. The location is Colonia de Sant Jordi is perfect - you can appreciate the view from the sun loungers around the pool! Directly onto the sea! There is even a small beach & recently some steps have been installed to descend into the turquoise blue perfect sea water. It is located on a beautiful promenade - one way you walk towards the Universal Marques Hotel in order to gain access to the world famous Es Trenc beach - perfect white sand / turquoise water - on the other side you walk towards the picturesque small harbour and can carry on walking for miles on perfect white sandy beaches. We had the most fabulous time & cannot wait to return! Thank you to all the staff at Gran Leon's!

Stayed in April 2024

Only a couple of changes - the pergola outside our room drove us crazy in the wind, If this design could be altered so that the ends are secure and won't continue to fall out (banging metal on metal) then this could help future guests. Adding if there are nuts alongside all the food options, my partner has a servear nut allergie and so we were unsure what he could and couldn't eat.

The overall feel of the hotel was very calm, ideal for us as this trip was all about relaxing and escaping our busy life. The food was delicious, couldn't fault a single meal, the salad/ desert buffet was amazing, there were changes everyday to compliment the starter and main we ordered from the main menu, which changed everyday. This was a really lovely touch, made each meal feel more like a relaxing restaurant not having to continue getting up and down for food and the presentation was beautiful. We definitely had to try and resist overeating as everything looked delicious! Our room was modern, we had a little plunge pool, it was freezing and sadly we didn't have the weather to brave that! But the room was very clean, and the facilities were great, coffee machine, dressing gown & slippers, his & hers sinks and plenty of hanging/ cupboard space to unpack, we spent a good amount of time in our room as it was comfortable. Location wise, the coastal walks both left and right out of the hotel are well worth a day out, we walked right to Ses Covetes for lunch, not the best food but still worth the walk, you'll pass 5illes Beach & Sunset this is a must for lunch and cocktails which we went to another day. Left out of the hotel has more going on, you'll pass a beach town and could walk for miles and miles. We didn't explore much of the town as we had the hotel to enjoy instead. We loved our stay and feel very grateful we chose such a wonderful hotel, we would highly recommend.

Stayed in May 2024

Remote from the city if you are interested in touring the island rent a car

Beautiful accommodations, everything you needed for a resort holiday

Stayed in April 2024

The area around the hotel is currently undergoing renovation. Temporary slightly noisy but not disturbing.

Brand new Hotel with excellent facilities. Nice Spa and pool area. Excellent breakfast buffet and super friendly staff.

Stayed in April 2024

There was no bath tub.

The design, room storage, staff, facility and the most favorite was the food we had everyday. It was various and well cooked!

Stayed in April 2024

Nothing

Breakfast and dinner were very delicious and well served. Spa was also very good. My children loved the turtles.

Stayed in August 2023

Atmosphere is poor, not really for young people. I was not impressed about the village, it was empty at night. Unfortunately not enough therapists for massage.

Amazing Spa! Easy Parking! Great Pool Area. Nice and spacious rooms. Staff is friendly.

Stayed in September 2023

We did not like Saint Jordi ie the village itself, food at dinner was bit pretentious,

Personnel is super, rooms are good, value for money

Stayed in September 2023

We are a couple and there was no double beds. They said all the beds are single at the hotel and tied together

The staff, and food were amazing. Beautiful facilities

Stayed in September 2023

Atmosphere poor. Food not as good as other hotels by far, service slow and poor.

Very clean, lovely pool area, lovely rooms, reception good, beautiful spa

Stayed in September 2023

pool towels were constantly missing, should be provided in a 5 stars hotel

Very nice hotel, confortable room And great service (restaurants, cleaning, bar)

Stayed in August 2023

The waiters complained when we did not speak German. We had a two beds bed which was not the most comfortable but ok. The dinner buffet is quite expensive for the suggestion - nothing was labeled so we did not know what was the dish

Best swimming pool. The location is perfect with a direct way to the sea. The decoration is beautiful. The housewives comes 3 times a day to clean the room

Stayed in August 2023

the surrounding neighbourhood is not maintained, it seems that many places are hit by corona or financial crisis of 2008.

overall very good, service was excellent, the staff very friendly. food was at a 5 star level and the facilities are very nice. excellent pool area with enough beds very well oriented

Stayed in August 2023

Generally this hotel and starndard s good for 4 Star hotel .

Stayed in August 2023

Although food was for the most part excellent, there were a few inconsistencies with hit-and-miss dishes at dinner. We feel like at least water at the restaurant should have been included for half-board. Same goes with coffee pods in rooms. Hotel amenities were very good, but the swimming pools were on the small side and the nearest beach is not great for swimming. Access to the spa area should be more carefully supervised and restricted. On more than one occasion some unsupervised young guests were behaving inappropriately in the spa area posing serious safety risks both for themselves and for other guests.

The hotel staff was very polite and professional. Food was generally of high standard, lots of options for breakfast including some dishes cooked on demand. Dinner was mostly fantastic, we particularly loved the table service. Having a smaller selection of entrees and main dishes (in addition to a salad and dessert buffet) ensured better food quality, which we prefer over quantity. Great selection and quality of spa treatments as well. The hotel participates in organised trips and rides to and from the airport that you can book as extras. The entire place was extremely clean, and the cleaning crew would come back a second time in the afternoon to ask if anything else was needed. The area surrounding the hotel is quiet, which is ideal for relaxing holidays.

Stayed in August 2023

Location, facilities & staff were first class

Stayed in August 2023

The beach is rocky and no real access from the hotel or hotel beds on it; far from Palma; the pool cabana rooms did not have much privacy or true sea view. Somewhat expensive...

Gorgeous property on the beach, with excellent restaurant and service on premises; sexy beach bar with live entertainment every night; magnificent spa with indoor pool; outstanding spa services; friendly staff.

Stayed in August 2023

One of the things I was looking for in my hotel search was a hotel with an airport shuttle, as I did not plan to rent a car. However, upon booking I learned that the shuttle is outsourced and therefore has to be booked in advance and may book up. If you don't book in time (I did not for my return), you are stuck with a whopping 65€+ taxi ride. I also had to wait an hour for the shuttle to leave from the airport when I arrived. I would not have chosen this hotel had I known either of these things prior to booking. Staff is all kind and attentive, but I was surprised how few seemed to have a good mastery of the English language. Everyone assumes all guests are German. That made some of my questions difficult to convey. Rather a shame the pool closes for swimming at 6pm. I understand that it could be disruptive to the dinner crowd, but after a day out, it would be ideal to come back and be able to enjoy the pool for a while.

Lovely hotel, seemed quite new. Staff were wonderful, very friendly. Food was excellent. Delicious and fresh with vegetarian options. Overall, an excellent stay!

Stayed in July 2023

Beach is stone and not nice

It is new and laxury

Stayed in July 2023

Wish the dinner times could have been until 10pm so you didn't have to stress.

Great hotel, great staff and food.

Stayed in July 2023

Dinner menu

The hotel felt new and the rooms especially. Attention from staff was attentive without being invasive.

Stayed in June 2023

Quietness when I arrived. it’s big hotel and was quiet but it was end of season.

quiet location, salty water pool, restaurant, live piano music, food

Stayed in October 2022