Mejía Lequerica, 8, Centro, 28004 Madrid, Spain
#23 of 436 hotels in Madrid
Guests' ChoiceBased on 258 hotel reviews
9.1Cleanliness
9.5
Comfort
9.6
Location
9.4
Facilities
9.3
Staff
9.5
Value for money
8.5
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 May 2024
Nadine
GermanySuper Location
Stayed in April 2024
Reviewed: 15 April 2024
Na
Chinavery great experience. will come back again next time! Thanks a lot
Stayed in April 2024
Reviewed: 11 April 2024
Johannes
South Africaspa bookings
everything
Stayed in April 2024
Reviewed: 5 April 2024
Cheryl
United StatesI loved it all.
I only had one night and immediately regretted not staying here the other two days. I enjoyed the spa, bar, and food in my short stay and loved it all. Very elegant and the staff is very professional.
Stayed in March 2024
Reviewed: 8 March 2024
Adrian
United KingdomThe room was quite small in my view There was no drawer space when we unpacked. The bed was extremely firm bordering on hard Which for us was very uncomfortable
Very nice hotel Very good service Breakfast very good all very fresh
Stayed in March 2024
Reviewed: 7 March 2024
David
United KingdomNothing - it was great.
A beautiful hotel in a great location. The staff were all very friendly and welcoming.
Stayed in March 2024
Reviewed: 27 February 2024
House
United StatesNothing
Beautiful in every way! Details were gorgeous!
Stayed in February 2024
Reviewed: 7 February 2024
Lopus
United StatesNothing
Beautiful, classic, full service hotel
Stayed in February 2024
Reviewed: 29 January 2024
Paul
United KingdomNothing
All of it. Excellent hotel
Stayed in January 2024
Reviewed: 2 January 2024
Michael
United StatesThe temperature controls didn't seem to have any effect on the room. The spa + pool are quite tiny (claustrophobic) and shouldn't be considered a major asset.
A great residential location from which to explore Madrid's center, I would stay here again on my next visit. Premium service and lovely room.
Stayed in January 2024
Reviewed: 24 December 2023
S
United Statesfacilities are getting old.
nice hotel good staff
Stayed in December 2023
Reviewed: 17 December 2023
Angela
SpainNothing.
A beautiful hotel in a great location. Comfortable, stylish and a pleasure to stay in.
Stayed in December 2023
Reviewed: 13 December 2023
Cecilia
SpainEverything perfect.
It was a fast trip, only 1 night. The staff was very friendly and polite. Large room with all the amenities. Very well located to go walking, judt in Madrid center.
Stayed in November 2023
Reviewed: 7 December 2023
Sarah
United Statesi was treated like a queen, best hotel i’ve ever stayed at
Stayed in December 2023
Reviewed: 7 December 2023
Valentin
SpainSpa was great, very clean and perfect for a city hotel. Exceptional breakfast and the room exceeded expectations, very detailed oriented. Would recommend highly.
Stayed in December 2023
Reviewed: 30 November 2023
Pierre-olivier
FranceOur room (113) on the first floor was in fact too close from the street and the cars (due to the poor quality of the pavement) were noisy. Ask for a room on an uper floor with Garden View or Madrid Mayor to fix the pavement topic !
Nice hotel with a great Spa (upon reservation only). Very well located as in a trendy area but not far away from the hot spot of Madrid. Rooms are well equiped even if the decoration is standard. This is not a design hotel.
Stayed in November 2023
Reviewed: 27 November 2023
Mahasin
Saudi ArabiaLocation is a bit far from the center but it could be a walking distance.
Nice small hotel with acceptable room size Staff were very helpful and nice. we were a family so we requested adjacent rooms they fulfilled our request.
Stayed in November 2023
Reviewed: 3 November 2023
Susan
United StatesRoom: no place to put under garments ( drawers). It would be nice if they could add a few wicker baskets to the closet. There was some noise from outside you could hear durning the day mostly. Construction. Not super soundproof though you can’t here hallway noise or other rooms noise
Location, lobby bar (excellent cocktails) and beautiful live piano music, comfortable bed/bedding, lots of space for unpacking clothes and toiletries. Enjoyed the bath tub. staff was very helpful and friendly, spa area pool/steam room (didnt use but nice) , restaurant on site(very good) , breakfast restaurant , nice selection, good food.
Stayed in November 2023
Reviewed: 14 October 2023
Alejandra
Dominican RepublicShower could be bigger
How well organized and quiet everything was, how nice the staff was and great breakfast
Stayed in October 2023
Reviewed: 14 October 2023
Siu
Hong KongI Forgot to Take My shirt with me When I was check out and but for their Colleagues Help me to send my shirt back with my DHL account and always answer to my emails very quickly! Amazing Customer Service although I only stay there for 1 night.
Stayed in September 2023
Reviewed: 1 October 2023
Viviana
United KingdomNo outdoor areas or terraces
Location, room and service
Stayed in October 2023
Reviewed: 28 September 2023
Suha
United StatesFood Service at the lounge in the lobby was slow
Very central and has all the necessary amenities
Stayed in September 2023
Reviewed: 20 September 2023
Thompson
United StatesThe laundry service very expensive & we couldn't use our terrace.
Loved the room and location.
Stayed in September 2023
Reviewed: 17 September 2023
Hannah
NetherlandsI loved it all. I would recommend staying here
The staff were amazing. All were knowledgeable and friendly. They took great care of all the guests. The property was beautiful and well looked after. I could not fault it at all
Stayed in September 2023
Ilford, UK
Barrie, Canada
Łeba, Poland
Madrid, Spain
Puerto López, Ecuador
Libin, Belgium
Murangʼa, Kenya
Zipaquirá, Colombia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content