Avenida Arquitecto Gómez Cuesta, 5, 38660 Playa de las Americas, Spain
#83 of 648 hotels in Playa de las Americas
Guests' ChoiceBased on 394 hotel reviews
8.8Cleanliness
9.1
Comfort
9.1
Location
9.0
Facilities
8.9
Staff
9.4
Value for money
8.6
Free WiFi
7.4
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End of dialog contentReviewed: 1 June 2024
Zane
LatviaEverything was great
Nice pool area and amazing breakfast. Very friendly staff.
Stayed in May 2024
Reviewed: 28 May 2024
Natasha
United KingdomNothing. Everything was perfect
Absolutely everything. We were accepted last minute after an issue with our original hotel and we were greeted with a glass of cava and a beautiful welcome. The staff were always on hand to help, beautiful view, right in the heart of everywhere to walk. The rooms were clean and tidy, bed was very comfortable, great entertainment for a couples break. I will definitely be coming back. Thankyou
Stayed in May 2024
Reviewed: 22 May 2024
Shaw
United KingdomSmoking area right next to sun loungers at the pool
Breakfast was lovely, staff all very welcoming
Stayed in April 2024
Reviewed: 21 May 2024
Yvonne
United KingdomGreat hotel, 10/10 in all aspects would recommend
Stayed in April 2024
Reviewed: 12 May 2024
Rosemary
United KingdomDisappointed that fresh fruit not served at breakfast
In general everything was good. Meals in the evening were fine but not very exciting. The specially cooked options weren’t good
Stayed in April 2024
Reviewed: 7 May 2024
Andrew
United KingdomDidn’t get much sun around the pool til afternoon and not enough sun loungers
Very clean, and quiet aswell
Stayed in May 2024
Reviewed: 29 April 2024
Shrek1253
United KingdomNothing
Stunning venue Amazing roons Comfy beds Fantastic staff THANK YOU THANK YOU
Stayed in April 2024
Reviewed: 28 April 2024
Helen
United KingdomIn the morning there was a very slight smell from the drains. I just kept the window open It didn’t bother me.
Good location. Friendly staff. Good choice of food. Greenery/shrubbery nice. Bed was very comfortable. Fridge/tea making facilities. Patio area , plenty of seating. Bathroom spacious and shower good. Lovely and quiet. However, there was building work behind the hotel. Not much can be done about it. If people want improvement in the areas then unfortunately it’s a small problem that is not long term😃 Rafa made me two lovely crepes each morning along with a great smile and greeting.
Stayed in April 2024
Reviewed: 22 April 2024
Gašper
SloveniaTerrace is in bottom floor and other guests of the hotel walk and see you chillin on the deck chair
Breakfast - very good, a lot of different food, Location - nice quite location. Far enough from the loudest street :), Room - big enough with terrace
Stayed in April 2024
Reviewed: 4 April 2024
Wayne
United KingdomThe bed was comfortable, but made a lot of noise when turning over in the night
Clean hotel, friendly staff, good quality breakfast with lots of options.
Stayed in April 2024
Reviewed: 16 March 2024
Sean
United KingdomBedrooms are spacious, bed very comfortable. And a great shower. Fabulous breakfast
Stayed in March 2024
Reviewed: 16 March 2024
Neil
United KingdomLack of pool area sunbeds, our room number 105 was in poor location very noisy early morning with very small terrace and no view
Clean, modern and great staff
Stayed in March 2024
Reviewed: 9 March 2024
Garvan
United KingdomCatered mainly for the older generation ( 70+) Very quiet Very shaded area to sun bathe in
Ample breakfast options daily. Very clean and comfortable
Stayed in March 2024
Reviewed: 22 February 2024
Marlene
United KingdomExcellent,well presented and cooked
Stayed in February 2024
Reviewed: 11 February 2024
Tuula
FinlandThe only big minus was the lousy internet connection in the room. The connection at the pool was good. The hotel has about 30 sunbeds and it was unfortunate that the staff didn't care that some people reserved the sunbeds for the whole day, even though they didn't use them at all. I don't know how common this is in Tenerife but one morning there was a cockroach on the floor of our room.
The hotel was the right size for us, neither too big nor too small. The rooms were cleaned and the beds made daily. The staff was friendly at the reception and in the restaurant. In particular, one of the restaurant's show cooks was a particularly pleasant person. The restaurant's food was also good and varied.
Stayed in February 2024
Reviewed: 29 January 2024
Gunnar
IcelandThe bathroom flor was very dirty, needed to be scrubbed. We vere thinking of doing it our self.
One of the best dinner during those 2 weeks was on the hotel restaurant. We did not know this until the last days. Always when we looked at the restaurant noone or very few people were there, all were on the buffet.
Stayed in January 2024
Reviewed: 28 January 2024
Kaj
FinlandIt says to be an environmentally friendly hotel, and sure they work for it. However, the towels were changed even id we did not asked. Also, small individual jam packages etc should be replaced by bigger pots. Also advice for the customers to make environmentally friendly choices should be given.
It’s a small nice hotel hidden between big buildings. It was great that they filter waste water to grow trees and flowers!
Stayed in January 2024
Reviewed: 24 January 2024
Toma
United KingdomBeds don't get changed that often. Wifi could have been better. Also lights around the jacuzzi would have been lovely for the evenings.
Perfect location, nice and clean room, and helpful and polite staff.
Stayed in January 2024
Reviewed: 22 January 2024
Simpsom
United KingdomNothing bad to say about this place I’ll be back for sure
Everything was perfect
Stayed in January 2024
Reviewed: 12 January 2024
Ruta
LuxembourgI spent two nights in the hotel but wish I had been able to stay longer. Thanks to the reception, dining room and other staff I felt very welcome and pampered and would like to thank them for everything! The hotel facilities and the food (breakfasts and dinners) were also great, and my suite was exceptional.
Stayed in January 2024
Reviewed: 6 January 2024
Yasumasa
United KingdomCleaning was not enough.
Food and customer services were great.
Stayed in January 2024
Reviewed: 31 December 2023
Eszter
HungaryThe food was not the best, although the variety was good. We could not change dinner to lunch which is a problem for some people who do not want to eat t full dinner late at night. The "gym" was very outdated, the equipment was literally rusty (that is probably because the gym is outside, which is not a problem in Tenerife).
The room was spacious. The hotel had a nice layout and atmoshphere, also cool poolside. We loved the Canary Islands as the weather is very nice and food and drinks are generally cheap. The fauna is also beautiful.
Stayed in December 2023
Reviewed: 28 December 2023
Vilhjalmur
IcelandThe steps can be a bit difficult for some people, but didn't bother me.
Modern, clean, nice staff and good hot tub.
Stayed in December 2023
Reviewed: 26 December 2023
Andrea
HungaryThe room was very comfy, modern, clean and everything worked as it supposed to. The variety of the breakfast is excellent, they even have a chef who can cook anything you desire(omlett,scrambled egg,pancake). Table service is continously.
Stayed in December 2023
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