Calle de Hortaleza, 21, 2º, Centro, 28004 Madrid, Spain
#22 of 436 hotels in Madrid
Guests' ChoiceBased on 199 hotel reviews
9.1Cleanliness
9.5
Comfort
9.4
Location
9.7
Facilities
9.2
Staff
9.7
Value for money
9.1
Free WiFi
8.9
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End of dialog contentReviewed: 23 April 2024
Jianwen
Belgiummaybe a little bit small for a family 3 people
nice location and good staff
Stayed in April 2024
Reviewed: 20 April 2024
Jamie
United KingdomSometimes we’d request not to clean the room as it’s still clean, and we’d like to save the environment (as per the sign) so the towels did not need to be changed. The room would still be cleaned. Not a big deal but one of our empty boxes on the floor was taken out, and we’re wondering how they’d know the box was empty. It was, but preferred it that they just take out the contents in the bins, nothing else. Especially when we requested not to clean the room that day.
Everything was fab - from the location, the staff to the room itself. A lot of extras as well such as water bottles, mini fridge, tote bags, etc. The staff was amazing from the time we booked until we left.
Stayed in April 2024
Reviewed: 3 April 2024
Lyupka
Bulgariaall good!
clean and good location!
Stayed in April 2024
Reviewed: 29 March 2024
Wren
United KingdomLack of sockets, there were wifi sockets by the bed but no socket in the bedroom for devices that required a normal plug socket
Great location, room was a good size, shower was great, friendly staff, in a lively neighbourhood, quiet inside the building for a great nights sleep.
Stayed in March 2024
Reviewed: 6 February 2024
Pablo
DenmarkI think that the pillows were not great. However that's a matter of taste.
The staff was absolutely excellent! Really friendly and always available (Iliana, the cuban cleaning lady, is a wonderful person! She made our mornings everyday! Great energy). The place was really clean, spotless. Finally, I must say that the location is perfect as it is in the main center of Madrid.
Stayed in February 2024
Reviewed: 14 January 2024
Marta
United KingdomNA
Location. Bed.
Stayed in January 2024
Reviewed: 10 January 2024
Dries
BelgiumLittle recommendation : provide more closets for your cloths and where you can stock your lugage.
The residence is perfect located, next to the Gran Vida. The room itself is equipped with everything you need for a short citytrip. And the reception is always available and ready to help you.
Stayed in January 2024
Reviewed: 1 January 2024
Karen
SpainWe like it so much. The beds, blankets, Pillow and everything are perfect.
Stayed in January 2024
Reviewed: 26 December 2023
Ahmad
PakistanVery Good Location Good and clean Room ...Friendly staff
Stayed in December 2023
Reviewed: 16 December 2023
Nanae
JapanOne of the main reasons why this trip to Spain was so wonderful was this hotel. After booking, I received a clear and warm message. The rooms were very clean. The furnishings were clean and easy to use, and the service was good, including the ability to watch Netflix. There was a lot of attention to detail. In addition to the amenities, it was nice to receive souvenirs such as chocolates! The entrance was dark and a bit unsettling, but inside was very safe.
Stayed in December 2023
Reviewed: 2 December 2023
Yevhen
UkraineDue to the wooden floors, you can hear every step of the cleaning staff in the morning
Location
Stayed in December 2023
Reviewed: 18 November 2023
Keefe
SingaporeA lack of washing machine and dryer.
Everyone working there were really nice and friendly, the beds provided were superb.
Stayed in November 2023
Reviewed: 30 October 2023
Ryan
NetherlandsIts a hostal, not a hostel or hotel. I knew that going into it but if you are expecting any ammenities outside of just your room, this isnt for you.
Good location for downtown for a night or two. Staff friendly. Modern rooms, well fitted, good bathroom. Easy to check in and out.
Stayed in October 2023
Reviewed: 16 October 2023
Yann
Francetiny room pricy for the room size
excellent location, very quiet (I had an inside room) friendly staff
Stayed in October 2023
Reviewed: 22 September 2023
Mariano
VenezuelaHabitaciones renovadas, muy cerca de todo caminando y staff amable
Stayed in September 2023
Reviewed: 21 September 2023
Egersp
AlbaniaThe location was perfect. Very good place to stay for a couple. Would recommend!
Stayed in June 2023
Reviewed: 9 September 2023
Socorro
United StatesVery busy area, can be loud from construction nearby
Comfy bed and really nice staff
Stayed in September 2023
Reviewed: 8 September 2023
Matthew
United KingdomFantastic location, incredibly central. The staff were very friendly and helpful. Overall stylish and excellent value for money.
Stayed in September 2023
Reviewed: 6 September 2023
Katie
United StatesThere was a sheet but no blanket on the bed.
Great Location, great comfy bed, good shower
Stayed in September 2023
Reviewed: 3 September 2023
Isadora
PortugalGreat location
Stayed in September 2023
Reviewed: 25 August 2023
Emma
ItalyThe staff were extremely helpful and present when we needed them. They stored our luggage for free for the day. Rooms were perfectly clear and location was extremely central
Stayed in July 2023
Reviewed: 6 August 2023
Helen
AustraliaNothing
Great location near restaurants very clean and quiet Coffee corner available
Stayed in August 2023
Reviewed: 3 August 2023
María
SpainNothing
Location, clean bedroom, amability, information about parking and information about where store the bikes.
Stayed in August 2023
Reviewed: 28 June 2023
Robert
United StatesClean, comfortable, great location and price
Stayed in June 2023
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