The shower was poor with little pressure. There was little or no soap in the two containers in the en-suite. The coffee bought at reception was terrible - weak and cold!

The location and ease of booking in.

Stayed in May 2024

Perhaps a little basic decoration- the big pillar in the room and the ceiling were just plain concrete; still, it did it's job. Tea-making facilities would have been nice.

This hotel was good for our purposes which were to be near the airport for an early flight. It was a nice room; comfortable and quiet.

Stayed in May 2024

Shuttle service to the airport was rather limited.

Well located and comfortable hotel.

Stayed in May 2024

Make clear where you pick up the shuttle- it’s at the hotel next door. Add information to the website that a shuttle is available.

Modern, very clean, quiet.

Stayed in May 2024

rude people and pay for early check in by 30 min for €10??

comfy and clean

Stayed in May 2024

Markets itself as an airport hotel but the uber to get you there will cost you as much as the fare to Madrid Central. That area is industrial and quite far from the airport via road access. The day time food is not great. Few food option in the area.

Convenient airport hotel. Affordable, clean, elegant. The rooms are big. Quiet and comfortable. Breakfast buffet is nice.

Stayed in March 2024

Air conditioning more customizable.

Locatie. Shuttle to airport.

Stayed in May 2024

The rooms sound proofing could be better. I couldn't tell if someone was playing loud house music in a nearby room or the hotel was playing it (I doubt it) but I was woken up by the noise.

Good hotel for a quick stay near the airport after missing a flight. The room was clean and I was able to grab something to eat from the food they offered downstairs.

Stayed in May 2024

Zleep saved me after my original booking got cancelled at another hotel (due to some system error or whatnot). I booked my stay on the drive to the them, which was around 10 minutes, and they let me have a room straight away with no delays. The room is quite small, however was perfect for what it was intended for - a good night zleep. Very neat, daily cleaning service, close-ish to everything that I needed. Overall super satisfied

Stayed in May 2024

Reaching the property can be quite challenging if you don’t go with a cab or own car, as it’s located quite far from the city centre, but we knew that

Very nice and accommodating front desk staff, quiet and comfy rooms. Great stay of you have a car to go around. Parking for free was available on the hotel street

Stayed in April 2024

The hotel frames itself as an airport hotel but with the complexity of the traffic arteries, it will cost you the same with an uber or taxi than going back to central Madrid. Once you are there, it's really challenging to use public transport: there are buses but you have to pick them up form an extremely busy dual carriage way. No restaurants nearby and the hotel daytime meals are not great.

Elegant hotel that serves the hotel but avoid the hotel franchise feel. The rooms are stylish and comfortable. The rates are affordable. The breakfast buffet is nice.

Stayed in March 2024

All hotels at Madrid Airport are far away from teminals and parking, so is also Zleep. They are also relatively expensive and is no good value for money. Unless your itinerary forces you to stay close to airport stay in the city.

For a Madrid Airport Hotel it is an Ok midrange alernative. Good parking in garage, very fast wifi. Breakfast is OK, not a great selection or highend items but good food. If you are hungry you can get your value. Transport to Airport terminals

Stayed in April 2024

Noisy during the night and walls are not insulated properly. Rooms very cold the AC does not seem to work properly.

Close to the airport and easily accessible

Stayed in April 2024

Although it was very close to the airport, it was difficult to use the shuttle to the airport because it was only provided in the morning and evening.

Stayed in April 2024

Lack of coffee maker or kettle in room. Insane headboard - as the only place to sit to watch TV the headboard was a pad with a large space below (no headboard there) making it impossible to sit without using both pillows to fill the gap! Advertised shuttle to airport was not available to us after 9.30 AM, not sure if pre booked or did not exist at that time. In house signage was non existent - e.g. (we saw everyone with the following issue)- the restaurant was open but no order desk or waiter in place. After wandering around someone told us the menu and orders were taken back at the bar at the other end of building (next to reception)from the restaurant followed by going back to restaurant to wait for meal. Not particularly challenging if they only had a sign stating the process. "Order Food at Bar by Entrance" We ourselves helped 3 other couples to navigate the process once we had learned it ourselves.

Location was fine, price was just on for small size of room etc.

Stayed in April 2024

The pillows erre too thin

Location next to the airport is good. The room was clean and big enough

Stayed in March 2024

No such, but I was staying at 420 on 16th, the orientation of washroom was wired. Then on the 20th, I stayed at room 608. It was excellent; however, I could smell odd odour from the drain of the shower area. I think it requires a clog removal gel to pour. There are many options in the shops to buy. Overall good experience.

Interior decoration

Stayed in April 2024

Everything was Perfect

Everything was Perfect

Stayed in April 2024

An airport shuttle would be really great. We had to book an Uber/taxi to and from the airport which was expensive both ways. But I realize that would likely make the cost of the room go up.

The beds were really comfortable, I enjoyed the clean design aesthetic and it was a convenient 15-20min drive to the airport outside of the city center.

Stayed in April 2024

Pleasant staff, very clean and modern, close to the airport. Ideal for a stopover.

Stayed in April 2024

it was quite crowdy when I was checking in so it took quite a long time to get the keys. There were several machines for check-in but they were not in use.

A good choice for a business or hokiday traveller to stay close to the airport. This hotel has all the needed facilities and rooms are confortable and quiet.

Stayed in April 2024

All was fine

Good

Stayed in March 2024

pizza food in the hotel reveption is expensive for the low quality

clean uniform hotel.

Stayed in April 2024

confusion with the desk staff

the hotel met all our expectations

Stayed in March 2024