Friendly staff good breakfast etc

Stayed in June 2024

Lovely decor, excellent breakfast with great choice. Nice view of the sea from our room. Comfortable pillows and duvet, no noise in our room. Our son likes the fish in reception.

Stayed in May 2024

Everything was great.

Stayed in May 2024

Location is good

Stayed in May 2024

Hotel is clean and Facilities are excellent. Staff friendly and happy to help. Near public transport , restaurants and markets. Easy to get around.

Stayed in May 2024

Great location and very comfortable room facing the sea. The staff at the check-in counter were very friendly and helpful.

Stayed in May 2024

Sauna and pool area are a bit worn out. Breakfast area is also quite dark and small.

Room was spacious and clean though little dark and decorated with very cold colors. Breakfast was good.

Stayed in May 2024

Hilton Helsinki Strand hotel offered a fantastic view of the lake. The Family Room was very comfortable and breakfast buffet spread simply lavish. The Lounge Area has a Play zone for children and a reading area with a library for those wishing to read and relax at the same time.

Stayed in April 2024

1. Room had a really nice view 2. Within a walking distance to the center, around 15 mins maximum 3. Staff was extremely friendly, and the room was very clean. 4. Breakfast was really good with a wide variety.

Stayed in March 2024

Nothing

Great location, super clean lovely hotel.

Stayed in April 2024

The Hakaniemi Area is currently undergoing huge construction works, which will likely go on for a year or more - we were aware of that, it didn't affect my review What negatively impacted my review and downgraded it from 10 to 9 were the following points, all regarding maintenance and cleanliness: - Our Bathroom sink didnt drain. I told the front desk, but nothing happened afterwards It's ok, I can brush my teeth in the Bathtub. It's only a Hilton hotel after all. - Shampoo dispenser in the Sauna Shower wasnt refilled for 5 days. - Chewing gum on the edge of the Swimming Pool wasnt removed during our stay - Pool Tiles above the water surface have accumulated a "Patina" of dirt. Can be rubbed off with your fingers, but I would have preferred if somebody had cleaned it before i encountered it - On one day I realized that the mustard bottle at the breakfast buffet was empty, i didnt complain and just took ketchup on my sausage. on the next day, the same empty mustard bottle was again added to the breakfast buffet. Imagine the ignorance :)) Anyway, this didnt spoil my visit, I just hope that people at Hilton read this and improve their service regarding these points :)

The hotel layout is impressive with a big atrium and glass elevators. you can see that the hotel had its primes a few decades ago, some appliances and furnitures are rather dated, but that's nothing really to worry about. A big plus was the breakfast hotels with very flexible times and a huge selection of food, especially for .. Finland. Also the Pool, which was opened from 6am till 10pm, allowed us a lot of relaxation in times when the weather wasn't favorable. The hotel is very close to Hakaniemi Square, where you have a Metro station, as well as a Tram stop. It's also possible to reach the ferry terminal to Estonia from that very tram stop.

Stayed in March 2024

Not enough tea and coffee facilities

The location and the additional bed was comfortable

Stayed in March 2024

Nothing

Breakfast was excellent

Stayed in March 2024

Very limited in room coffee and tea facility

Beds were very comfortable and staff very friendly. Nice central location

Stayed in March 2024

i have to sign up as member for free wifi.

the room was superb, breakfast was incredible perfect for my 3 days stay, Even i'm having the same breakfast everyday but it's just too good. walking distance to metro station, we've even tried to walk back from city center to hotel, which is about 20 mins and not too bad. the front view of the lake/river/sea was amazing as it was frozen during my visit - end Feb, early Mar. the elevator was quick and have nice view to the restaurant. had dinner there, all was good.

Stayed in March 2024

Comfortable room close to tram pickup and city center.

Stayed in February 2024

Very old

Safe

Stayed in January 2024

Restaurant menu overpriced

Great breakfast buffet and sauna

Stayed in February 2024

Parking and EV charging convenience.

Stayed in February 2024

-

Location Good value for the price Good breakfast

Stayed in February 2024

Breakfast closes at 10.30am. But they start clearing at 10 itself. Few restaurant staff are not responsive.

Location is good.

Stayed in January 2024

n/a

Hotel: The room is eally comfortable and clean! The staff even provide us room with city view. The staffs are really nice and the breakfast they offer are really nice with variety choices of food. Location: Had several Tram/Metro/Buses run by, and it's only a 15 mins walk to the Hauptbahnhof!

Stayed in January 2024

Breakfast was very expensive

Central and great staff

Stayed in January 2024

We were woken up at 7am on the first morning with a fire alarm! Was rectified within 5-10 minutes.

We loved the location. Its close to the Xmas markets and a fantastic shopping and dining area. We walked easily to all locations. Breakfast was good value and had an excellent variety. The Duty Manager on our first morning, Darren was wonderful. So friendly and knowledgable about the area. He was very helpful showing us maps and suggesting things for our family to do. Thanks Darren! The staff were very helpful with storing suitcases and getting our rooms ready a little earlier when needed. We had a fabulous experience.

Stayed in December 2023