Kongressikuja 1, 20540 Turku, Finland
#24 of 28 hotels in Turku
Guests' ChoiceBased on 185 hotel reviews
7.3Cleanliness
7.4
Comfort
7.1
Location
7.9
Facilities
7.4
Staff
8.2
Value for money
6.7
Free WiFi
7.7
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End of dialog contentReviewed: 9 April 2023
Oksana
LatviaAll was good
Nice place,swimming pool just brilliant, our daughter just love it. Suggest for everyone
Stayed in March 2023
Reviewed: 19 February 2023
Kirsi
FinlandPlastic mugs in the room. Spa needs fundamental reparation. Showers functioned randomly.
Breakfast and dinner
Stayed in February 2023
Reviewed: 7 November 2022
Dan
FinlandThat cant be named spa, if there are no saunas and every pool is cool for energy saving. For what did i pay then 😂😂😂
Nothing
Stayed in November 2022
Reviewed: 14 October 2022
Ville
FinlandPancakes at the breakfast.
The room. Spa.
Stayed in October 2022
Reviewed: 26 September 2022
Георгий
SpainVery comfortable!!
Stayed in September 2022
Reviewed: 18 September 2022
Johannes
FinlandRoom and bathroom were dirty. The whole hotel is outdated and overpriced.
Location is good
Stayed in August 2022
Reviewed: 2 September 2022
Rashida
United KingdomThe hotel rooms were very outdated, the facilities were not very clean and it was an overall not a great experience. We had to request cleaning the rooms several times and they didn’t and we eventually had to ask them for a room change.
The location.
Stayed in August 2022
Reviewed: 7 August 2022
Sofie
FinlandLots of kids were running around the hallway and banging/kicking on doors for no reason.
Very nice area, the pools are big so many people can swim at the same time, food was also great.
Stayed in August 2022
Reviewed: 9 July 2022
Hasan
SwedenUnable to contact reception from room as no Intercom, no complementary tea/cafee, no fridge, no English tv news channel. Water gets stuck on the floor in bathroom after shower. Too expensive in relation to offered services.
Excellent breakfast, spacious room, cleanliness etc.
Stayed in July 2022
Reviewed: 8 July 2022
Mia
SwedenThe staff weren’t helpful not trying to sell their wonderful facilities.
Breakfast was great but I could have killed for better coffee with a warm croissant and a smoothie.
Stayed in July 2022
Reviewed: 1 July 2022
Ivan
SwedenAir conditioner didn't work properly. Hotel keeps temperature high to save costs. 26-28 degrees in the room at night. No refrigerator in room, despite the cost per night. Cheaper hotels have refrigerators. Dirty bathroom
Breakfast and Gym were Good.
Stayed in July 2022
Reviewed: 3 April 2022
Ismat
FinlandReception and other common areas on the main floor were packed with people, partly due to other events that were happening at the same time. Room was small and outdated (considering the price). Would have been nice if Captain Hook was open.
Convenient location. Good customer service at the reception. Good breakfast. Pool areas.
Stayed in April 2022
Reviewed: 22 February 2022
Disco-stu
FinlandSpa bar was closed... A tad expensive for mid-range hotel and minimum amenities in the room.
Cozy room, beds were great and bathroom functional, the spa section was nice if not extraordinary. Good location and connections to city and elsewhere. Pets allowed!
Stayed in February 2022
Reviewed: 24 January 2022
Saabariin
Finlandthe "spa", the workers not cleaning our room. we was there for 3 days and no cleaning
some of the workers especially Jonne or something likethat
Stayed in January 2022
Reviewed: 29 December 2021
Mejia
FinlandNo room service and no toothbrush
The spa and the room with bathtub.
Stayed in December 2021
Reviewed: 13 October 2021
Cruiser2003
GermanyVery good breakfast, very good Spa and friendly Crew.
Stayed in October 2021
Reviewed: 3 August 2021
Olga
FinlandVery low level of accommodations for 4 stars hotel. No air conditioner, no refrigerator ... Old furniture and the walls dirty and interior old school. During the breakfast the tables were dirty and sticky. Nothing money worth.
Stayed in July 2021
Reviewed: 10 July 2021
Gerhard
FinlandTo start, we were first booked into the wrong room, after which we were moved to the right room when reception realised their mistake. We paid almost 400 euros an evening and they could not even bother cleaning the room even after requesting them to do so. It’s not too much to ask to make the beds, remove the trash and give new towels. We also ran out of coffee and milk during the first morning, and this was also not replaced. You go on vacation so that you don’t have to worry about things like cleaning your room etc. I would have thought if you pay as much as we did, that this would have been done. We may as well have booked an air BnB which would have cost a fraction of the price. Then the air conditioner in the room did not work, and if it did, then they could really do with an upgrade since you could not feel it at all. The window in the room was broken so we could not open some of the windows to let some air in. The toilet seat was also broken, which was really annoying. To top it all off, the breakfast was really bad, I have never seen eggs this disgusting in my whole life. I would recommend anyone who read this to rather check out Naantali and their resorts. It’s such a nice little town with such nice people. You definitely overpay here for very undesirable facilities.
I liked the layout of the king suit
Stayed in July 2021
Reviewed: 20 May 2021
Alejandro
FinlandFood options
The spa
Stayed in February 2021
Reviewed: 26 December 2023
Anonymous
FinlandNice place to travel to and spend some time in aqua park with your kids and family
Stayed in December 2023
Reviewed: 29 April 2024
Dilek
FinlandThere are no comments available for this review
Stayed in April 2024
Reviewed: 25 April 2024
Marinos
CyprusThere are no comments available for this review
Stayed in April 2024
Reviewed: 10 April 2024
Edgar
IrelandThere are no comments available for this review
Stayed in April 2024
Reviewed: 5 April 2024
Priya
SwedenThere are no comments available for this review
Stayed in April 2024
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