Mikonkatu 23, Kluuvi, 00100 Helsinki, Finland
#48 of 86 hotels in Helsinki
Guests' ChoiceBased on 1412 hotel reviews
8.4Cleanliness
8.5
Comfort
8.6
Location
9.6
Facilities
8.3
Staff
8.8
Value for money
8.0
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 9 August 2023
Dewi
IrelandNothing
The room so big with unique bed. The staff so kind wait us even we check in late due to flight delays. The sauna very nice.
Stayed in June 2023
Reviewed: 9 August 2023
Kyle
United KingdomThe view outside the window was down to the alleyway.
Really clean rooms, a wonderful location in the city. The wifi was better than I expected. Very close to the train station, great for a weekend trip.
Stayed in July 2023
Reviewed: 4 August 2023
Ashley
United KingdomMy room was clean and tidy it had a sofa in the room which took up a lot of space an arm chair would have been nice to sit and watch TV at night
Stayed in July 2023
Reviewed: 3 August 2023
Maria
United KingdomBreakfast was great
Stayed in July 2023
Reviewed: 2 August 2023
Barbara
United Kingdomlarge clean room, tv, coffee and tea
Stayed in July 2023
Reviewed: 2 August 2023
Keiko
Japanbath tub cleaning
I appreciated early check in
Stayed in July 2023
Reviewed: 1 August 2023
Anna
Switzerlandthere is no direct parking lot at the hotel and the public parking is very expensive
Stayed in July 2023
Reviewed: 30 July 2023
Susan
United KingdomFriendly, helpful staff Large room Great location Amazing breakfast!
Stayed in July 2023
Reviewed: 27 July 2023
Sean
United KingdomBuffet breakfast was very good, many different choices.
Stayed in July 2023
Reviewed: 21 July 2023
Philip
United KingdomN/A
Location to train station
Stayed in July 2023
Reviewed: 19 July 2023
Patrick
IrelandBreakfast a little over priced.
Excellent location with friendly, helpful and efficient staff from reception to breakfast. Facilities were top class, comfy bed, good air con and great shower. Reception staff were excellent.
Stayed in July 2023
Reviewed: 15 July 2023
Salvatore
ItalyBathroom - shower could not be closed Water was going in the whole bathroom
Stayed in July 2023
Reviewed: 12 July 2023
Rauni
FinlandDecor is classic but starting to look a bit dated.
Location is excellent. Breakfast good, decent gym, breakfast room is spectacular.
Stayed in July 2023
Reviewed: 12 July 2023
Daniel
United KingdomVery comfortable hotel, with helpful staff and good options for breakfast. A short walk to the train station and not far to the bus station, and the hotel located in the town centre.
Stayed in July 2023
Reviewed: 12 July 2023
Karen
AustraliaBreakfast was fantastic and good value for money
Stayed in July 2023
Reviewed: 4 July 2023
Suzanne
United StatesRoom decor was tired
Location
Stayed in June 2023
Reviewed: 3 July 2023
Um
United KingdomWifi is poor with frequent disconnection AC is difficult to adjust
Location Room Staff Breakfast
Stayed in July 2023
Reviewed: 25 June 2023
San
United StatesWide room
Closed by Grand Station & Metro
Stayed in June 2023
Reviewed: 21 June 2023
Healey
United KingdomPerfect location so central to everything you need.. Most staff really helpful and friendly some not so much. Lovely hotel. Drinks pricey so be prepared.
Stayed in June 2023
Reviewed: 20 June 2023
Gerry
CanadaPerfect location.
Stayed in June 2023
Reviewed: 11 June 2023
Meltem
Turkeyair conditioning is noisy
location & Breakfast
Stayed in June 2023
Reviewed: 10 June 2023
Susie
United StatesGreat location.
Stayed in March 2023
Reviewed: 6 June 2023
Constantina
Australiaroom could have been nicer but nonetheless great hotel
great location very convenient and the staff were fantastic
Stayed in March 2023
Reviewed: 29 May 2023
Terence
Singaporebreakfast was decent but certainly not on the level of hotels you find in Asia. pillows were a bit too soft
well located, <15 minutes walk to the harbour. staff were all friendly, especially those working at the breakfast area.
Stayed in May 2023
Reviewed: 29 May 2023
N0rmanni
FinlandHotel felt slightly outdated on certain angels. Decoration and certain furnitures in hotel room (atleast in standard room) could use a upgrade. Gym was very poor to be even hotel's gym (luckily hotel offered free gym entrance to neighbour elixia for radisson reward -memberships).
Beds were comfortable to sleep on, even on standard room! Practically room had everything needed for our weekend trip. Hotel's location also is perfect for weekend trips, especially if you travel via train (main train station is located right beside).
Stayed in May 2023
Wilderness, South Africa
Benicarló, Spain
Saint Petersburg, Russia
Kato Daratso, Greece
Delfzijl, Netherlands
Nalchik, Russia
Vevey, Switzerland
Bakewell, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content