Any guest with a luggage room keycard can access the luggage room, instead of it being staff only, which made me a little nervous leaving my suitcase there.

I loved this hotel! The location is perfect; a short walk to the train station and to pretty much everything in the city. Tram stops are right outside, as are major shops and attractions. The hotel is beautiful and very clean. Don’t be put off staying in a room without windows - I slept the best I’ve ever slept at a hotel. The room was absolutely gorgeous and the bathroom was as functional as it was nice looking - I liked the black and gold theme and the night light which means you don’t have to turn on all the lights if you get up in the night. I really liked being able to play YouTube through the TV, and being able to choose from pillows of different softness. Having a different type of light on each side of the bed was good too. My room was directly under the hotel entrance and adjacent to the lifts yet it was extremely quiet. I would definitely stay here again. Extremely good value for money in Helsinki. I wish I’d got to try the bar and cafe while I was there.

Stayed in May 2024

Rooms a little old and dated. Full room make up each day would have been nice

Excellent city centre location. Comfortable beds, really good breakfast offering.

Stayed in May 2024

The room was located underground without any window so it was not particularly enjoyable.

Great location in the heart of Helsinki. Tasty breakfast with several options.

Stayed in May 2024

- too many children - room quite far from the main building - service not corresponding to a 5 stars hotel

The location

Stayed in May 2024

Excellent service, very quite

Stayed in May 2024

Location is perfect.

Stayed in May 2024

The toilet felt a little small, and the room I was assigned was quite a distance away from the main lobby.

The room was spacious and the air-conditioning system was excellent. Though the view was not the best, the hotel's location is great as it is right in front of a tram stop and a short walking distance away from the Helsinki Central train station. Breakfast was a very wide selection of food and it was all good-quality.

Stayed in April 2024

Facilities and staff

Stayed in April 2024

Lovely, sharp

Stayed in April 2024

The breakfast was expensive on top of the already overpriced rooms. The rooms could use an update and seemed very dusty, maybe because everything was black and shiny gold it showed up more. Very noisy at night, had to put ear plugs in because music was pounding until 5am! The sink drain in the bathroom smelled awful! Almost like when a garbage disposal in the kitchen sink gets funky! I expected better for paying near $800 for 5 nights! The only great thing was the staff!

The staff was very nice and accommodating. Spoke perfect English thankfully because my Finnish skills are note good! I try. The sauna and showers were very nice and clean. Breakfast was expensive, I did like the variety they offered though. The location was perfect. I would like to say thank you to the wonderful staff!

Stayed in April 2024

Nothing

Location. Comfort of room. Service.

Stayed in April 2024

Careful low rooms are very noisy. Three are also rooms without window

Location and quality of hotel

Stayed in April 2024

Nothing

Reception staff were so welcoming. They organised breakfast to go for us as we had a really early flight. Great location. Room was lovely and so comfortable

Stayed in April 2024

The lighting in the room was horrible. Could barely see to pack or use things. The way the shower was set up it was nearly impossible not to soak everything and it did not drain out well. Also, public bathroom off lobby was down a lot of steps and long hallways so very unaccessible in emergency.

The breakfast here was incredible! Fantastic location and easy access to public transportation. Lots of places to eat nearby. Very clean all around. Most of the staff were friendly and accommodating. Would definitely stay here again.

Stayed in March 2024

There was no body lotion which I would expect since the hotel has decided to have 5 stars in Booking.com. Since I travel a lot for work I always try and book hotels which has these products so I don’t have to bring anything for a short trip. I would expect it at a four star hotel so I was very surprised to not find any in a five star hotel. The staff at check out seemed very distant and unhappy. Didn’t look up or smiled at any point. Didn’t ask anything expect if we took something from the minibar.

Very nice breakfast and good location.

Stayed in April 2024

There was a dirty sock in our room on the floor when we arrived.

The location of this hotel is perfect! It is right in the center of the city, close to the train station, museums, shops and bars. It almost could not be more central. Breakfast had lots of vegan options which was great!

Stayed in March 2024

Door to the toilet in the room does not close properly which was a bit confusing and loud

Good location, city center. Spacious and clean room. Cozy bed. Did not book breakfast but it looked good.

Stayed in March 2024

NA

Room was clean. Location was amazing. Public transportation is right outside the front door (taxi and trolley). Several stores, restaurants and cafes nearby.

Stayed in March 2024

Had a fantastic stay in Marski. Location is perfect to get to lol tourist spots and restaurants and bars on foot. Room was spacious and beds very comfortable. Staff really nice. Loved the gym- great facility.

Stayed in March 2024

Nothing we didn't like.

Very nice and friendly staff. We celebrated our 20th anniversary, and we got a great room upgrade at the check-in. The hotel is cosy and very tastefully decorated. The breakfast was superb with a wide variety of freshly prepared juices, fruits, hot food and gluten-free options. The location couldn't be better, a few steps away from the railway station and a large variety of restaurants. We can highly recommend the Marski.

Stayed in April 2024

Nothing!

Great property very central, but I will say having stayed in 5 star hotels, this just wasn’t one. Nothing was wrong with the hotel, it was wonderful but it’s definitely boutique and not ‘all singing, all dancing’ you would expect from 5 star hotels. This might be a difference in rating from country to country, but don’t let this put you off it’s great for a weekend break and very comfortable with lovely staff, but don’t expect 5 star.

Stayed in February 2024

Very clean and good service

Stayed in March 2024

Restaurant and bar closed on Sunday

Stayed in February 2024

Nothing

Spacious room. Sauna. Nice breakfast. Walking distance to everything.

Stayed in March 2024