Brahenkatu 1, 53100 Lappeenranta, Finland
#20 of 38 hotels in Lappeenranta
Guests' ChoiceBased on 72 hotel reviews
8.2Cleanliness
8.5
Comfort
8.3
Location
9.0
Facilities
8.2
Staff
8.8
Value for money
7.3
Free WiFi
7.9
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Showing 1 – 25
Reviewed: 28 February 2024
Iuliia
GermanyVery friendly personal!
Stayed in February 2024
Reviewed: 12 January 2024
Andrei
SwitzerlandThe old rooms
The new rooms!
Stayed in November 2023
Reviewed: 12 October 2023
Alipan
AustraliaNothing really the Hotel and our stay were to our expectation.
Room was comfortable and the staff were great too
Stayed in September 2023
Reviewed: 20 September 2023
Péter
HungaryThere was no tidy up during our stay.
Location.
Stayed in August 2023
Reviewed: 5 July 2023
Zane
LatviaFirst room I got was very poor. Was not price per value. The second was much better.
Location and the second room I had
Stayed in June 2023
Reviewed: 20 February 2023
Stefano
ItalyIn this price range you would expect some freebies like water or toothbrush. Room was small.
Perfect position, clean, good breakfast
Stayed in February 2023
Reviewed: 5 September 2022
Ahmed
PakistanPrices are a bit higher
Clean room with comfortable environment. Excellent breakfast and best location.
Stayed in September 2022
Reviewed: 22 August 2022
Artem
Russiabeds. upper fat mattress is too soft. can be removed by yourself.
Location, Shopping
Stayed in August 2022
Reviewed: 7 August 2022
Anton
RussiaPrior to arrival the room temperature was set to 15 degrees, which many people would love, but that was an unpleasant surprise for me, since I like the warmer temperatures. There is no heating in summer, and you can not switch the AC to warm the room up. I think next time I come I ask to the reception to switch the AC off. Since they were there to confirm my late arrival request, I'm sure they can handle this request with ease, too. Previously I have stayed with the major US hotel brand in Helsinki, and they have a multy-taste coffee capsule machine in the breakfast area. Here they have the regular kettle arrangement, and in turned out, that during my stay the coffee was of poor taste. Hence my impression of otherwise decent and manifold breakfast was sort of dented. Maybe this is the way the Finnish people love their coffee, and I'm just an outsider with my spoiled American ways. The parking is sort of crowded, you can find a space, but your car better be on the smaller side, because you have to maneuver between the supporting beams. I think this is usual for the Europeans, they have small cars and plastic railings on the doors to open them safely, unlike the US brands.
The hotel is located at the center of a medium-sized shopping mall. There are several adjacent cafeterias and a bar, in case you do not like your breakfast coffee. There is a 2-level parking area for the car, which costs reasonable EUR 10 for 24h, so you can come in the evening, park, sleep, check out and go shopping till evening, and your parking is still valid. I've seen many local people check in at noon, apparently traveling to the airport. So my guess would be this is what Finnish people typically expect from the hotel. The room was very quiet (windows facing inner roofed area), no noise from the mall or outside. No bathrobes or slippers, but the toilet paper is superb and worth mentioning. Also they give you a kettle in the room, and there is a micro in the hall, so actually you can as for a plate and warm up your supper. Those large cacao bags near the kettle were pleasant, too. There is a Bitcoin ATM in the mall in the kids' store, and several chargers for the electric vehicles in the parking, some of them still idle when everything else was tightly packed.
Stayed in August 2022
Reviewed: 28 June 2022
Anirudh
IndiaLittle costly, wifi range was not so good in the room
Excellent location, friendly staff, good breakfast
Stayed in June 2022
Reviewed: 6 December 2021
Seppo
FinlandRooms are so simple and läno style at all...
location good. nice sauna and pool.
Stayed in October 2021
Reviewed: 10 October 2021
Luca
ItalyGreat buffet Breakfast
Stayed in October 2021
Reviewed: 13 September 2021
Duncan
United KingdomNice location, staff were great! Room clean and comfy
Stayed in August 2021
Reviewed: 12 September 2021
Eberhard
GermanyQuality and presentation of breakfast items was in some cases not optimal and obviously put in a hurry. No cups for eggs available, cooked egg was not really warm.
Stayed in August 2021
Reviewed: 2 August 2021
Eerik
ItalyThe hotel is not that fancy looking outside and rooms are bit old fashioned but still very clean and nice. No major complains.
Clean and functional Sokos hotel. Everything was as expected.
Stayed in July 2021
Reviewed: 30 July 2021
Frida
FinlandThe bed was quite uncomfortable and the breakfast could have been better. Parking spaces in the garage are very narrow
The location is good and the staff was very attentive.
Stayed in July 2021
Reviewed: 27 July 2021
Luca
ItalySince the facility is huge and there are many rooms, most of them are distant from the reception, minutes away regardless the elevator. Breakfast is good but the buffet is not well organized so people and staff get in the way all the time. The staff is really nice and helpful but always busy so there’s a good chance you have to wait 2-10’ to talk to them during peak hours
Very good location. Clean and comfortable. Convenient Sauna with small pool and gym. Good breakfast.
Stayed in July 2021
Reviewed: 15 July 2021
Kuzavleva
RussiaThe only problem was with WIFI - it wasn't working anywhere except for reception area. Of course, it was extremely inconvenient to stay for 2 days without WIFI / Internet. BUT hotel gave us quite a big refund (we booked 2 rooms in a hotel), so a stay became very price-attractive.
Nice rooms, great beds. Everything was fine. We asked for quite rooms and our request had been complied.
Stayed in April 2021
Reviewed: 19 October 2023
Kari
FinlandOld room, all noise can hear at hallway and other rooms. Room was 181e but not worth.
Breakfast, pool, sauna
Stayed in October 2023
Reviewed: 9 October 2022
Andy
SpainEverything was great! I travel with two dogs and I was pleasantly surprised by the gift for them from the personnel.
Stayed in September 2022
Reviewed: 28 August 2022
Orit
IsraelI've booked a room with windows facing quite back yard. Recived a room facing in doors food court inside the shopping center.
location
Stayed in August 2022
Reviewed: 7 August 2022
Tatiana
Italycheckin was a bit slower than usual.
Clean, all in order. well equipped. great choice of food for breakfast
Stayed in June 2022
Reviewed: 24 July 2022
Anastasiia
Finlandextremely overpriced for this old, small and not renovated room facilities, additionally was charged a parking fee
center location
Stayed in July 2022
Reviewed: 14 March 2022
Timothy
United KingdomCleanliness is defintely a huge downfall of this hotel, especially when it is one of the best hotels in the area.
Location of the hotel is very convenient.
Stayed in March 2022
Showing 1 – 25
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