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Reviews of Original Sokos Hotel Vaakuna Hämeenlinna 4 stars

Possentie 7, 13200 Hämeenlinna, Finland

#18 of 26 hotels in Hämeenlinna

Guests' Choice

Review score

Based on 51 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.4

  • Location

    9.0

  • Facilities

    8.2

  • Staff

    8.9

  • Value for money

    7.4

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 26 October 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    It's a bit soulless and clinical. More suited for business travellers, weddings and receptions and such.

    The breakfast was good, and the hotel is located near the city center at a lake.

    Stayed in October 2023

  • Reviewed: 17 July 2023

    9.0
    really loved staying here
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    nothing

    amazing breakfast! fantastic location … beautiful walks around lake

    Stayed in July 2023

  • Reviewed: 5 May 2023

    8.0
    A good stay, very nice and easy with a pet
    • With a pet
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    The room was clean, spacious enough, and quiet. Pet friendliness exceeded my expectations

    Stayed in May 2023

  • Reviewed: 24 February 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Room very small given the price. Restaurant closed on day of arrival (Sunday). Very little storage space. Just hangers, no drawers or wardrobes for clothes.

    Staff lovely and really helpful. Excellent breakfast and lovely location.

    Stayed in February 2023

  • Reviewed: 9 August 2022

    7.0
    Lovely lakeside walks.
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Felt it was overpriced. No restaurant available on Sunday when we arrived and the town centre did not provide many options apart from fast food outlets. Plug in sink didn’t close but was not remedied. Room was supposed to be cleaned on second day but was not.

    I upgraded to a lake view room but was disappointed that it was no bigger although the view was good. Location was excellent as we arrived and left by train.

    Stayed in August 2022

  • Reviewed: 15 July 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    breakfast wasn’t great

    nice staff and comfortable bed

    Stayed in July 2022

  • Reviewed: 9 June 2022

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    Nice hotel nearby the river. Ideally situated to go for a walk or run. Nice restaurant within the hotel as well.

    Stayed in May 2022

  • Reviewed: 3 June 2022

    9.0
    Superb
    • Business trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Shower cabin didn't like. Water was all over batroom. Someting isnt wrigt with shower cabin.

    Staff great, room good, restaurant 👌

    Stayed in June 2022

  • Reviewed: 22 March 2022

    9.0
    Feeling good in this and also another S-group Hotels!
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Little bit cold in the rooms also outside of this city! Roads where so bad condition!? By car it was IMPOSSIBLE to drive in the city area and on highways?!

    Panorama, near the lake, museums,old town of HAMEENLINNA and the Castle! Breakfast was excellent! Waiting for a visit in the summertime 🥰

    Stayed in March 2022

  • Reviewed: 10 August 2021

    8.0
    Fantastic riverside location and view of Hämeenlinna
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    There was no seat/chair in the room other than a plastic one by the desk area with the kettle etc. Not too much of a problem but it meant sitting on the bed if wanting a comfortable seat. Also I couldn't see a way to turn off the air con in the room, so that was a bit loud (something to consider if you are a light sleeper).

    Location was great, alongside the river, not far to walk to get to Hämeenlinna centre. Staff were great too, and parking was easy. Room was quite big, and the shower etc was modern, clean and spacious.

    Stayed in August 2021

  • Reviewed: 2 July 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night

    The noise insulation in the room was not the greatest and the room itself felt a bit small for its price.

    Great location, friendly staff. The room was quite nice, with a lakeside view, however it was a bit too pricey for its value. The restaurant downstairs was quite nice. The service was a bit slow, but we still had a nice dinner. Sauna was also good, with a nice lakeside view from the dressing room.

    Stayed in June 2021

  • Reviewed: 24 June 2021

    8.0
    Worth it :).
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    Beds could have a bedspead in addition to the quilt.

    Breakfast looked like a feast ... so many options and everything I ate tasted so yummy :)

    Stayed in June 2021

  • Reviewed: 18 April 2024

    1.0
    abssurd & discusting experiance that is becoming the new norm thanks to the worlds multinationals
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    I don't know I gues nothing

    The front desk female employee informed me that the hotel was fully occupied & she had no rooms available I went to my car & made booking on line ten minnutes later I walk back into the hotel loby & showed the same employee my payed booking reservation she again told me that she has no room to give me , I have protested how can booking.com sell rooms in the property , when there are no rooms to sell after about ten minutes deliberations she instructed me to send her my booking confimatiom to the hotel property & provided me w. emailaddress I went back to my car & sent her the booking.com paid room reservation when I returnd to the hotel loby she told me aggain that she has no room for me at that point I didn't know how to deal w. my situation while remaining in the loby about five or less than ten minutes later other hotel employee aproched me & addressed me "Mr Vrabel come let me book you into your room" & so after about an hour I finnaly was provided my room This empolyee directed me to have breakfast in area of the hotel that had some food there in the morning but it appeared very scimpy so I took something , as I am eating it young man aproched my table & asked me If I was cominng for breakfast I replayd yes & so he informed me that the breakfast is served in diferent section of the hotel & what he showed me was respectable Scandinavian standard breakfast table OJ & still mineral water was missinng for my standard. for 190.00 Euros per night very overpriced logging good for corporate people who don't pay anything for it & don't care what it cost or what they get. From this experiance it shows that this company can employ people that can refuse custumers bringing practicaly free money to they doors leasure traveler needs to stay home & just send money!

    Stayed in April 2024

  • Reviewed: 11 May 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    Car parking is very expensive for hotel guests! It should be free for hotel guests!

    Stayed in April 2023

  • Reviewed: 17 October 2022

    10
    restaurant staff were excellent and extremely helpful in discussing the various dinner options
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    nothing to dislike

    very nice location - room was a good size and well maintained

    Stayed in October 2022

  • Reviewed: 4 August 2022

    10
    Great location, fantastic views, very comfortable rooms and great breakfast
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent room and location

    Stayed in August 2022

  • Reviewed: 13 July 2022

    10
    Great Location
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great location. Was nice to be able to see the castle at sunset just across the water from the park next to the hotel. Restaurant on site is beautiful and breakfast had a little of everything.

    Stayed in July 2022

  • Reviewed: 12 June 2022

    10
    Lovely room in beautiful hotel.
    • Business trip
    • Couple
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The AC in the room didn’t seem very good but we were given a fan and that solved the problem.

    The property was right on the lake and was beautiful. The receptionist could not have done enough for us and the room had the most wonderful view. We were given a key to open the fixed windows which was the icing on the cake.

    Stayed in June 2022

  • Reviewed: 19 February 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: 24 January 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2023

  • Reviewed: 1 November 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: 13 October 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2023

  • Reviewed: 12 October 2023

    8.0
    Very good
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: 1 October 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2023

Showing 1 – 25

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